Difficult finding what I need
The layout is bad. Tried to access zelle today. App doesn't open up. Maybe look at how chase app is designed.
Yes, TruWest Credit Union is completely free and it doesn't have any in-app purchases or subscriptions.
🤔 The TruWest Credit Union app's quality is mixed. Some users are satisfied, while others report issues. Consider reading individual reviews for more context.
TruWest Credit Union is free.
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The layout is bad. Tried to access zelle today. App doesn't open up. Maybe look at how chase app is designed.
1. Periodically demands you provide your email address for “information” or refuses to let you use the app. 2. Check deposit 100% of the time claims one of the two pictures is not clear. Always false, always works without retaking it. The photo checker is just plain bad. Better than the website which can’t manage cookies properly to remember your credentials, though.
TruWest has made some good changes to their app. Love the addition of Zelle. Whenever I have any questions or issues, their customer service is helpful and patient, they stick with me until I understand and the issue is fixed!
Fantastic app, TruWest! Thank you for always delivering on your solutions!
I have several banks and credit unions and this app really is slick! It seems like they are always adding new features that help make my life better! Thank you!
TruWest is the best and is very user friendly and easy to navigate.
This app stands out for its user-friendly interface, seamless navigation, and robust security features. It offers a comprehensive range of services, from intuitive account management to hassle-free fund transfers. The app's responsiveness and quick transaction processing contribute to a smooth user experience, making it a top choice for efficient and secure mobile banking. This Zelle being added to this app, there is nothing it can’t do.
Does not reply to emails or return phone calls as promised.
Its hard to navigate the app and i have been making payments on the app and my required payments arent adjusting down still shows i owe the full payment amount.
I get on the app ones a month atleast for bills etc, and it never fails each time I get on there is a new layout?? Why do y’all change it so often? It so annoying trying to figure out where y’all decided to move the “pay loan” option this month. If this was not the ONLY known option for my payments, because of the frequent layout changes, I would NOT use this app at all