Turno - Anfitriones

Love the concept of this app but it is clunky and not extremely intuitive. However. Vincent and their customer support is always amazing.

Turno was a game-changer for me this year. Before using Turno, I was always worried that I would miss scheduling a cleaning at one of our properties, so I was constantly checking and re-checking the calendar. Turno streamlined the process and made it stress-free. It also greatly simplified communication communications with my cleaners. Their customer service is excellent. I recently needed to make a change in my account, and Audrey was prompt, friendly, and helpful.

Had a cleaner cancel for unforeseen circumstances on a Saturday morning with a new 4 day guest arriving later that day. I operate remotely from another state so it created an urgent situation. I have a “Primary” cleaner and 3 backups on my team. My primary was out of town and this was a backup who cancelled. Reached out to other 2 and both out of town for Christmas. Now panic sets in as time is flying by. Opened a chat with support at this point and Vance and his team went to work immediately to help me find a reliable & most importantly, available cleaner quickly! Together we found one and they were only 3 miles away and available and did a very quick and very thorough job! Like I said, Turno and Vance came in clutch when I needed it most! Thanks team! Van R.

Emma helped me add a cleaner that I was unable to add to the app. She helped me trouble shoot the codes and get her assigned to one of my units. The app is a little glitchy but the customer service helps smooth things out.

Support is quick to respond and very helpful; Andy was especially helpful today. The downside to the app is that is often freezes/glitches.

I have received so much wonderful support from Turno! Ally was amazing today!

First, I love this app. It helps me seamlessly manage my listing and cleaning team. It’s been a true gem in my first year of hosting. I had a question today and Andy was incredible at helping me. He explained what I needed to do then offered to do it for me. Saved me at least an hour!! Thank you, Andy!

Turno has been great to work with so far. I ran into an issue and it was resolved within minutes by Ruby. Excellent service.

Faye was quick, kind, and helpful when I needed a change made to a cleaning project. Thank you Faye!

Turno is the best part of our management company's tech stack. Can't even calculate how much time they save us. Its great customer care reps like Tate that make them so amazing.