App is rubbish
Love Twickets, but the app is pants. Used to work fine, but now when I get notified of tickets the app just freezes and crashes every time and then the tickets are gone.
3.81 out of 5
681 ratings in United Kingdom
Love Twickets, but the app is pants. Used to work fine, but now when I get notified of tickets the app just freezes and crashes every time and then the tickets are gone.
Works well as a safe way to buy and sell tickets.
I want to love this app but when I try to ‘save’ alert settings the whole thing closes and I’m back to my phone’s Home Screen.
Twickets is a great concept and reliable for genuine tickets BUT this app is awful! Set up an alert, receive a notification, tap to go to app, it takes you to the home page instead of the ticket alert. Constantly crashing. Come on, invest in your app out nobody uses websites anymore.
For ages I wasn’t sure why I couldn’t save a new alert, and was just getting a “failed to save” msg. It was only when I logged in on desktop I received a msg advising I’d reached the maximum number of alerts that I knew what the issue was. A more specific error msg here would be even better, thanks v much
Like everyone else it seems I’m fed up of it freezing when the alert is clicked on, forcing you to open the app manually choose the act , look for the ticket and discover it’s gone. One year since the last update and dozens and dozens of 1 and 2 star reviews. Come on guys - you’ve got a great product but stop taking us for granted
Try filtering to see what events are on today, and…tadah it shows yesterday as well, meaning I have to scroll and scroll and scroll to try and find events on today. Other bits and bobs are just not right or where they need to be as well. The owners should try some user experience research. Shame because it has the germ of an idea, but the execution is very c-. Annoying.
I have an alert set up for tickets to a very in-demand show and every time I receive a notification and click on it, the app freezes when the Twickets logo gets halfway across the screen. I have to close it and reload it, then manually search for the event and by that point the tickets are already gone. I never even get the chance.
Totally un-user friendly and lacks the basics! ‘Help’ staff not very helpful either!
Would be useful to be able to share tickets on sale, e.g. create a link that can be forwarded to someone on WhatsApp, FB messenger
Chart
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Category
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Rank
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Top Free
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72
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Top Free
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242
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