Tyne Tunnels - Reviews, Revenue and Downloads - Apple App Store

Description

Join the underground movement and download the Tyne Tunnels app, the smart and easy way to pay the toll with our new Open Road Tolling operation. With the Tyne Tunnels app it’s easy for you to top up your account and go through the tunnels. Use the app to log in to your account, or set one up and pre pay for your journeys. Pre-paid customers also save 10% on every journey!

As well as being really easy to pay for your journeys the App is filled with features to keep you moving;

Top up your account – you can top up your Tyne Tunnels account quickly and conveniently.

Manage your account – update your contact details, securely store a preferred payment method for a faster top up experience, and set up low balance alerts.

Auto top-up – set up Auto top-up so your account always has credit

Live journey times – view live journey times for key routes across the river Tyne, including the Tyne Tunnel, Tyne bridge and A1 western bypass.

Travel alerts - view and receive live traffic alerts from the App.

Add vehicle registrations – Take advantage of our ANPR technology and add vehicles to your Tyne Tunnels account quickly and conveniently.

View Payment and Travel history – View your payments, travel history and download receipts.

Travel Calculator - you can plan and compare your journeys by cost/time/convenience.

Our ANPR technology will recognise your registration plate from your account and deduct

Don’t get stuck in a Jam, go underground.

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Screenshots

User Rating

4.71 out of 5

3,318 ratings in United Kingdom

5 star

2,847

4 star

258

3 star

2 star

1 star

123

Ratings History

Reviews

Robbery

Bunch of thieves making us pay for the roads we already paid for and are paying road tax on

App dodgy

Don’t always get the app performing as it should - shows wrong balance, doesn’t show saved card

Could be a lot better

Not very intuitive. Was able to add £2.16 to my account, and I’m assuming this is the cost of one journey, but it doesn’t say on the payment screen how much a journey actually is. So, what happens if a journey is more than this? I get a fine perhaps? The other monitory dominations are £5, £10, £20, but if 1 journey is £2.16, then these figures don’t make sense.

Expensive

Why do we have to pay for tunnel We do pay roads and etc via our wages Please stop taking money from people’s daily pocket Thanks

Rubbish system

This is borderline theft. I have the app. I keep it topped up. But very occasionally I might use all of the credit and not top up in time. Or think I have enough credit. No nudge to say you risking a fine because you were short by 70p. Just bang, there you go, give us an exorbitant amount of money for being a few pence short. Disgusting!

Tyne tunnel 👎

I don’t know anyone they hasn’t been fined. It penalises busy people and people with disabilities. Where’s all the fine money going guys?

Easy to use

As someone who sometimes struggles with tech I found the site easy to use

Be wary

The app and emails do not communicate in an easy-to-understand way. Having to check both emails and the app for driving history and payments is sometimes confusing. Not wholly reliable.

Why have I two accounts

Confused why I have two accounts, one has ample credit and the other has nothing, I want to add a vehicle but it puts it on to the empty account not the account with credit,

Journey

Very Easy to use. Much simpler than when their was a toll

Store Rankings

Ranking History

Category Rankings

Chart	Category	Rank
Top Free	United Kingdom Travel	337

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Station Taxis Sunderland	23	1 month ago
Dean Taxis	25	1 month ago
Nearby Eastcoast Taxis	5	1 month ago
Nearby Richmond Taxis	9	1 month ago
Nearby Taxis.	8	1 month ago

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