---
title: "U by Moen Smart Shower - Reviews, Revenue and Downloads in United States | Apple App Store"
description: "• U by Moen shower is a Wi-Fi/cloud-based digital shower system that offers mobile connectivity  • To create a personalized showering experience, U features three ways to control your shower: voice, p"
---

# U by Moen Smart Shower — United States

![U by Moen Smart Shower App Icon](https://is1-ssl.mzstatic.com/image/thumb/Purple211/v4/09/4e/96/094e969f-fa58-96ad-d1ea-d70ce44d4cc7/AppIcon-0-0-1x_U007emarketing-0-8-0-85-220.png/400x400bb.png)

**Developer:** [Moen](https://apptail.io/developer/moen-Akfb)
**Category:** Lifestyle
**Rating:** 1.6/5 (158 ratings)
**Price:** Free
**Bundle ID:** com.moen.ubymoen
**Store:** Apple App Store
**Country:** United States
**Version:** 3.7.1 (released 2025-11-12)
**Original Release:** 2017-01-18

**App Store Link:** [Download on Apple App Store](https://apps.apple.com/us/app/app/id1171448279)
**AppTail Page:** [https://apptail.io/app/u-by-moen-smart-shower-AcU/united-states](https://apptail.io/app/u-by-moen-smart-shower-AcU/united-states)

## U by Moen Smart Shower Description
• U by Moen shower is a Wi-Fi/cloud-based digital shower system that offers mobile connectivity 
• To create a personalized showering experience, U features three ways to control your shower: voice, phone and controller
• With voice activation, you can activate your shower with the sound of your voice through Amazon Alexa, Apple HomeKit and Siri, as well as Google Assistant. 
• Download the U by Moen smartphone app to personalize and control your shower from your smartphone
• Through the app you can:
    o create up to 12 personalized shower presets, including name, greeting, outlets, temperature, shower timer and notifications 
    o turn on your shower from bed and have the shower pause once it warms up to your desired temperature, saving time and water until you are ready to step in
    o customize system wide settings such as outlet icons, which Wi-Fi network the system is connected to, language and time zone
• The U by Moen shower system includes a digital valve that offers precise temperature control and a Wi-Fi connected digital shower controller that provides feedback on the shower status through on-screen messaging and notifications in the U by Moen app. It also pairs with Amazon Alexa, Apple HomeKit and Siri, as well as Google Assistant for a seamless, integrated experience.
• To learn more about U by Moen shower, visit www.moen.com/smart-home/smart-shower

## U by Moen Smart Shower Screenshots
- [Screenshot 1](https://is1-ssl.mzstatic.com/image/thumb/Purple113/v4/1d/5c/1f/1d5c1fed-5ec7-ffbe-a4cc-d7bc7aa7342c/pr_source.png/1242x2688.png)
- [Screenshot 2](https://is1-ssl.mzstatic.com/image/thumb/Purple123/v4/34/ad/38/34ad3838-4b87-e249-cb65-4e4808f11131/pr_source.png/1242x2688.png)
- [Screenshot 3](https://is1-ssl.mzstatic.com/image/thumb/Purple123/v4/fc/f0/93/fcf09312-20ed-92e2-d132-b2274f826ebf/pr_source.png/1242x2688.png)
- [Screenshot 4](https://is1-ssl.mzstatic.com/image/thumb/Purple123/v4/2d/c4/28/2dc4284e-8bb4-325a-c1c6-1f28246a7e46/pr_source.png/1242x2688.png)
- [Screenshot 5](https://is1-ssl.mzstatic.com/image/thumb/Purple113/v4/56/96/12/56961295-d4d7-1927-bf7e-ca90c1ba583d/pr_source.png/1242x2688.png)

## U by Moen Smart Shower Rating Breakdown in United States
- 5 stars: 8 (5%)
- 4 stars: 6 (4%)
- 3 stars: 13 (8%)
- 2 stars: 19 (12%)
- 1 stars: 112 (71%)

## U by Moen Smart Shower Reviews in United States

### *---- "Horrible app"
Installed this system in my new home 3 yrs ago.  The system goes done once or twice per month and can’t connect to the internet no matter what!
-- jamesr6740, 2025-11-06

### ****- "What Worked for Me"
Started our bathroom renovation this past July and bought this system on plumber’s advice. When it came time to installing and activating, I read reviews and was TERRIFIED that we had made a big mistake..

I  began the installation and hit a snag right away, so I called Moen. To my surprise, customer service was AWESOME, and I only held for 1 min. Rep told me my unit was defective and they sent another right away by FedEx. 

Here’s the IMPORTANT part. When you set this up, you MUST ensure your devices are connected to a 2.4 GZ network and NOT a 5.0 GZ network!!!  I read so many reviews and I really feel this is where many of the difficulties are encountered.

I use an EERO WiFi mesh router and it allows you to setup a dedicated 2.4 GZ network. The rep walked me through how to setup this process and the unit started working IMMEDIATELY and completely without issue. It’s actually a GREAT system and makes the shower SO fabulous!!

These are my 2 cents that actually worked. I’d also say to feel free and pickup the phone and call Moen - their support is wonderful, and call your WiFi provider to make SURE you are connecting to a 2.4 GZ network - it won’t work otherwise..
-- James in NJ, 2025-10-20

### *---- "Doesn’t connect to the app"
We moved house, there’s a Moen ‘smart’ shower here. It’s not very smart. The instructions to connect it to one of the various Moen apps do not align with what appears on the screen of the device. Moral of the story, don’t invest in smart technology, invariably the manufacturer won’t support it after a year or two. Might as well buy a normal shower.
-- JC3003, 2025-10-12

### **--- "Let down in the end"
I’ve had the Moen smart valve in my shower since 2020. It worked 90% of the time which was good enough for us. On July 11th it lost its way and ever since then can’t be accessed from the app a more importantly doesn’t display the time while my wife is taking her morning shower. My wife gives 100% of her time and attention to her  job as a front line health care worker and tasked  me with fixing this problem. I’m $400 in the hole with a plumber that was listed on Moen’s website as an authorized vendor and my shower still does not function properly or connect to the Moen app. I’ve always trusted Moen  but I’m starting to feel  like they have lost their way. It might be time to give up on quality equipment and buy cheap throw away plumbing fixtures .
-- Gandalf1050, 2025-07-23

### *---- "Worthless"
Flat out does not work on apple or android.   I have 5 Airbnbs.   All do not work on several networks.   Broken
-- Audio advertisements, 2025-07-07

### *---- "Unacceptable"
I don’t understand why Moen cannot develop one single app for all of their smart plumbing devices and put some extra effort into the development and the features. It is impossible to use this app as it is with the Moen U control shower.
-- Networksguy, 2025-06-25

### *---- "Waste of time connecting to wifi"
Does not connect. Create a better app. This wasted so much of my time to try & configure this. Moen needs to create a better app for a device that costs $$$$
-- Pokemon Go user, 2025-06-08

### ***-- "Nice hardware but…"
Like some other reviews, I found the device very challenging to setup. Would not connect to WiFi the first three attempts. Finally got connected only to find out my plumber connected the valves in a random order and there doesn’t appear to be a way to adjust the order the valves appear on the device in software. That blows my mind. This should be a simple drag and drop operation so that I can put the main head at the top on slot 1 but looks like I’m going to have to replumb. Wild to me this can’t be adjusted in software. Alexa is also 50/50 when you request to turn on the shower and never works when you ask for a preset.
-- rhosmer, 2025-05-19

### *---- "Bad"
Does not work. Can not connect. Instructions don’t help. Useless.
-- Fangdaddy, 2025-04-20

### **--- "Very confusing for IOS set up here’s what I did (courtesy of Redit post)"
The interface is very poorly explained for iOS and following the instructions will leave you fustrated . When you press the up button on shower select the android option even if you are using IOS and don’t go direct to Apple home. Once I did that the set up was smooth after a firmware update. I got a 4 digit PIN displaying on screen which I entered in App , The instructions imply more letters. After it all was working I then added to HomeKit just to see if I could tbh. I would recommend a complete factory reset before doing this if you got stuck like I did- hold down the Down key. App itself is great
-- jghghhhhytfgfhgghgughuhiinni, 2025-03-25

[View all U by Moen Smart Shower reviews and detailed analytics on AppTail](https://app.apptail.io/signup?utm_campaign=ai-crawl&utm_content=reviews)



## U by Moen Smart Shower Discovered Keywords
- u

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## U by Moen Smart Shower Available In
- [United States](https://apptail.io/app/u-by-moen-smart-shower-AcU/united-states)
- [Canada](https://apptail.io/app/u-by-moen-smart-shower-AcU/canada)
- [Ukraine](https://apptail.io/app/u-by-moen-smart-shower-AcU/ukraine)
- [Australia](https://apptail.io/app/u-by-moen-smart-shower-AcU/australia)
- [Germany](https://apptail.io/app/u-by-moen-smart-shower-AcU/germany)
- [Brazil](https://apptail.io/app/u-by-moen-smart-shower-AcU/brazil)
- [Belarus](https://apptail.io/app/u-by-moen-smart-shower-AcU/belarus)
- [Switzerland](https://apptail.io/app/u-by-moen-smart-shower-AcU/switzerland)
- [Chile](https://apptail.io/app/u-by-moen-smart-shower-AcU/chile)
- [China](https://apptail.io/app/u-by-moen-smart-shower-AcU/china)
- [Colombia](https://apptail.io/app/u-by-moen-smart-shower-AcU/colombia)
- [Czechia](https://apptail.io/app/u-by-moen-smart-shower-AcU/czechia)
- [Denmark](https://apptail.io/app/u-by-moen-smart-shower-AcU/denmark)
- [Dominican Republic](https://apptail.io/app/u-by-moen-smart-shower-AcU/dominican-republic)
- [Algeria](https://apptail.io/app/u-by-moen-smart-shower-AcU/algeria)
- [Egypt](https://apptail.io/app/u-by-moen-smart-shower-AcU/egypt)
- [Spain](https://apptail.io/app/u-by-moen-smart-shower-AcU/spain)
- [Finland](https://apptail.io/app/u-by-moen-smart-shower-AcU/finland)
- [France](https://apptail.io/app/u-by-moen-smart-shower-AcU/france)
- [United Kingdom](https://apptail.io/app/u-by-moen-smart-shower-AcU/united-kingdom)
- [Greece](https://apptail.io/app/u-by-moen-smart-shower-AcU/greece)
- [Hong Kong SAR China](https://apptail.io/app/u-by-moen-smart-shower-AcU/hong-kong)
- [Indonesia](https://apptail.io/app/u-by-moen-smart-shower-AcU/indonesia)
- [Ireland](https://apptail.io/app/u-by-moen-smart-shower-AcU/ireland)
- [Israel](https://apptail.io/app/u-by-moen-smart-shower-AcU/israel)
- [India](https://apptail.io/app/u-by-moen-smart-shower-AcU/india)
- [Italy](https://apptail.io/app/u-by-moen-smart-shower-AcU/italy)
- [Japan](https://apptail.io/app/u-by-moen-smart-shower-AcU/japan)
- [South Korea](https://apptail.io/app/u-by-moen-smart-shower-AcU/south-korea)
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- [Mexico](https://apptail.io/app/u-by-moen-smart-shower-AcU/mexico)
- [Malaysia](https://apptail.io/app/u-by-moen-smart-shower-AcU/malaysia)
- [Nigeria](https://apptail.io/app/u-by-moen-smart-shower-AcU/nigeria)
- [Netherlands](https://apptail.io/app/u-by-moen-smart-shower-AcU/netherlands)
- [Norway](https://apptail.io/app/u-by-moen-smart-shower-AcU/norway)
- [New Zealand](https://apptail.io/app/u-by-moen-smart-shower-AcU/new-zealand)
- [Peru](https://apptail.io/app/u-by-moen-smart-shower-AcU/peru)
- [Philippines](https://apptail.io/app/u-by-moen-smart-shower-AcU/philippines)
- [Pakistan](https://apptail.io/app/u-by-moen-smart-shower-AcU/pakistan)
- [Poland](https://apptail.io/app/u-by-moen-smart-shower-AcU/poland)
- [Portugal](https://apptail.io/app/u-by-moen-smart-shower-AcU/portugal)
- [Romania](https://apptail.io/app/u-by-moen-smart-shower-AcU/romania)
- [Russia](https://apptail.io/app/u-by-moen-smart-shower-AcU/russia)
- [Saudi Arabia](https://apptail.io/app/u-by-moen-smart-shower-AcU/saudi-arabia)
- [Sweden](https://apptail.io/app/u-by-moen-smart-shower-AcU/sweden)
- [Singapore](https://apptail.io/app/u-by-moen-smart-shower-AcU/singapore)
- [Thailand](https://apptail.io/app/u-by-moen-smart-shower-AcU/thailand)
- [Türkiye](https://apptail.io/app/u-by-moen-smart-shower-AcU/turkey)
- [Taiwan](https://apptail.io/app/u-by-moen-smart-shower-AcU/taiwan)
- [Vietnam](https://apptail.io/app/u-by-moen-smart-shower-AcU/vietnam)
- [United Arab Emirates](https://apptail.io/app/u-by-moen-smart-shower-AcU/united-arab-emirates)
- [South Africa](https://apptail.io/app/u-by-moen-smart-shower-AcU/south-africa)
- [Argentina](https://apptail.io/app/u-by-moen-smart-shower-AcU/argentina)
- [Austria](https://apptail.io/app/u-by-moen-smart-shower-AcU/austria)
- [Azerbaijan](https://apptail.io/app/u-by-moen-smart-shower-AcU/azerbaijan)
- [Belgium](https://apptail.io/app/u-by-moen-smart-shower-AcU/belgium)

---

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