U Mobile App

Since the update the system is always down, to the point that I cannot use it on my transaction.

been using this app since 2020 madalas error pag mag-sesend sa gcash pls fix

Why I can't open my account. I don't know what I did but your app says that I'm trying to access an account that is no longer registered in my account.

Always currently in system maintenance. Cannot claim rewards. So disappointed.

Didn’t told me that I have to pay for a charge like tf? You should have told me before hand, I’m broke asf and you take ₱25.00 charge on my 500?

Before nakakapagbayad naman ako ng bills, bpi po sya nakasave na yung info ng cc ko para payment na lang, kaso lately may nadagdag sa info account number eh may credit card number naman na bakit need pa ng account number. Tapos wala ng points na narereceived. So hindi ko na din to gagamitin kasi wala ng used kasi kaya to ginagamit ko dahil nagkakapoints ako naiipon yung points ko. Tapos ang mahal ng transfer fee. Kaya feeling ko pra maitransfer na yung pera na lang kesa ibayad sa credit card bill or bills.

This used to work okay before but now it’s just under maintenance with no time frame on when it will be fixed.

The app is always occurring error. Before, they will respond faster. Now you need to wait for days.

They should change their OCR provider, I submitted passport ID and can only upload once and the shape of the ID is limited to being able to only capture front of the passport and doesn’t include the portion of the signature.

ERROR “Oops, you may have weak or no data connection ... Keep calm, wait for a few minutes and try again.” amp kahit anong bilis ng net