About the support
The slowest support ever
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4.92 out of 5
7,705 ratings in Bulgaria
The slowest support ever
Support is still not fixing my issue with the phone number verification. I am not able to use Uber without phone number verification!!!!!!!!
I am trying for over an hour to get into my profile which is not working because “there are too many people using it now”. Then I tried to make a new profile with my friend’s number but I cannot authenticate it because again “there are too many people using it now”.
Every time I try to book a car says that the server error!
Sometimes the waiting is too long and drivers get lost on the way
They systematically wrongly estimate the time of arrival and even do not have option to cancel the trip free of charge in such case. Instead of 3 minutes the car arrived on 20 and we were late for the train.
Ahmad was great. Very professional and sharp. He arrived fast and he was in contact with me from the very beginning to understand my exact location. I would like to recommend him and thank him for his service.
My host recommended using Uber but this app is the worst app on the AppStore. Their support either doesn't exist or it's complete joke. I couldn't verify my account for hours and still can't. Uber is on of the companies that want to make money by doing nothing.
No support at all
The support of uber is so useless that they never solve any issue that you have, and if you are using uber in Hurghada, Egypt, you will have many issues: being charged twice for one trip, because the drivers lie that you can only pay in cach, while they do charge your card too, or being blackmailed by the drivers to pay 10 dollars for a trip that costs only 1,5 dollars, and many many similar problems. But writing to the support never fixes any of the issues that you had because of these arrogant drivers.
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