---
title: "UGU District Municipality - Reviews, Revenue and Downloads in South Africa | Apple App Store"
description: "To connect to Ugu Municipality, a Water Services Authority. The General public can download the App, and Municipal account holders need to register before accessing Account info, ID Number and Water a"
---

# UGU District Municipality — South Africa
> To connect to Ugu Municipality

![UGU District Municipality App Icon](https://is1-ssl.mzstatic.com/image/thumb/Purple211/v4/ad/29/31/ad29314b-f20f-dff2-1a8f-03b817542cb6/AppIcon-0-0-1x_U007epad-0-1-85-220.png/400x400bb.png)

**Developer:** [Analog Pty](https://apptail.io/developer/analog-pty-hbwe) (South Africa)
**Category:** Business
**Rating:** 1.8/5 (14 ratings)
**Price:** Free
**Bundle ID:** za.co.ugudistrictmunicipalitycustomerportal
**Store:** Apple App Store
**Country:** South Africa
**Version:** 2.3.0 (released 2026-08-07)
**Original Release:** 2019-09-27

**App Store Link:** [Download on Apple App Store](https://apps.apple.com/za/app/app/id1480438492)
**AppTail Page:** [https://apptail.io/app/ugu-district-municipality-jksk/south-africa](https://apptail.io/app/ugu-district-municipality-jksk/south-africa)

## UGU District Municipality Description
To connect to Ugu Municipality, a Water Services Authority. The General public can download the App, and Municipal account holders need to register before accessing Account info, ID Number and Water account . The App will allocate unique reference numbers for all your logged cases, and keep updating you on the progress. The App will enable you to report Water and Sanitation service faults within the Ugu area, upload meter readings, view account balances, rate service, keep history of your cases, and many more features will be added later.

## UGU District Municipality Screenshots
- [Screenshot 1](https://is1-ssl.mzstatic.com/image/thumb/Purple221/v4/d9/46/19/d9461955-3e86-03b5-ca60-16055b281029/pr_source.png/2048x2732.png)
- [Screenshot 2](https://is1-ssl.mzstatic.com/image/thumb/Purple221/v4/2c/68/d6/2c68d60c-f79b-a98c-452b-8ebbaddff363/pr_source.png/2048x2732.png)
- [Screenshot 3](https://is1-ssl.mzstatic.com/image/thumb/Purple221/v4/15/ab/b5/15abb53e-724a-5cbb-7260-5095cbeb29a4/pr_source.png/2048x2732.png)

## UGU District Municipality Rating Breakdown in South Africa
- 5 stars: 2 (14%)
- 4 stars: 1 (7%)
- 3 stars: 0 (0%)
- 2 stars: 0 (0%)
- 1 stars: 11 (79%)

## UGU District Municipality Reviews in South Africa

### *---- "Cannot Register"
The Citizen 2 app does not allow me to login with my previous credentials, and does not permit me to register a new profile using my same email address.  Please resolve this App deficiency or reinstate the previous app.
-- Pop Pop Rodg, 2026-03-19

### *---- "Not working"
This app used to work , but not anymore
-- vvdp1, 2025-11-17

### *---- "Can’t logging at all"
I can’t Logg in it tells me wrong username or password. I change password try to Logg in still the same
-- NinaDeNovo, 2025-10-02

### *---- "Ugu App"
No wonder it does not work - typically Ugu service - pathetic
-- WAV61#, 2025-08-23

### *---- "Cant change password"
Cant log on or change password keep getting a server error
-- Brighteell1234, 2025-06-26

### *---- "Cannot log in."
Ugu District Municipality, I  cannot log in to the app as a previously registered app user even though the correct user name and password is being used.  It keeps telling me my credentials are incorrect!!!!!

It seems to be a problem with the app recognising previously registered users as I see others are also experiencing the same issue.  See your Facebook page for users complaining about the new app’s deficiencies.

Please resolve or go back to the previous version which worked just fine.
-- This is just not on!, 2025-05-18

### *---- "Does not work"
Cannot access any information on this app. Am in an infinity loop of it asking me to link and account and telling me the account is linked. But then you cannot access anything beyond this
-- haibo nosy, 2023-11-08

[View all UGU District Municipality reviews and detailed analytics on AppTail](https://app.apptail.io/signup?utm_campaign=ai-crawl&utm_content=reviews)




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