4.67 out of 5
6,082 ratings in United States
App never works even after sending a link to your phone or using the password you created-- it just sends you back to the login screen, then locks you out. Network is extremely poor, I almost never have any signal anywhere in the house and data continuously doesn't work outside either. Called multiple times to try to fix the issue (network) and it still doesn't work. Insane.
App not work king. Can not login by any way i tried
A fraud company which promised a service to use in Canada when it was only usable from US to Canada and with roaming charges not advised anywhere . Of course misleading web site , an app with no costumer service . Being fooled this time around only
Es good
For some reason, I cannot sit up an account with this app. They send me a link and a link does not work. I don’t have a password. I can’t set up a password. This is a fail for me.
When I logged into the app or the website it says my acct being suspended and on 3 month plan. But when I call the customer support they have the correct info, aka my plan is not suspended and is on one year plan! Called the customer service four times for this issue but none of the suggested fix worked and they all said nothing can be done!!! It’s obviously an IT bug!
Mạng này very good
My account has been suspended for no reason, and I can’t even log in to make a payment Live Chat agent didn’t know how to fix it either and asked me to call the hotline Nobody picks up the call
I used a PayGo plan for several months, as expected I had very light usage of it. Then when I decided to terminate the plan, I was a bit surprised by a fact: my deposit balance in the PayGo wallet, which was supposed to be for the next two months if I didn’t end the plan, cannot be refunded! So Ultra Mobile just ate the money despite they didn’t deliver that two months of service! That’s a bit greedy..
One of the worst phone plans I ever had you pay for limited data and it still runs out you pay for a $50 phone bill but on top of that if your data runs out less than a week you’re paying another $50-$20 on top of that this phone plan is a scam worst phone company I ever went back to T-Mobile or MetroPCS. This is not working at all half of the comments on here from this app so please don’t fall victim to this going back to MetroPCS. I’m not paying my phone bill with this plan no more they’re still money out of everybody’s pockets with unlimited data. Don’t trust the system.
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