UMCU Mobile Banking

Horrible app. Can’t log in. Very janky. Makes me wants to cancel to whole account and take my money elsewhere

Keeps crashing when I try to log in.

When I try to logon with either my fingerprint or password, the app automatically force closes. Uninstalled and reinstalled the app. I could login once but started force closing again.

App continuously crashes

It’s not that hard these days. Suppose to be good credit union but it doesn’t do much for you. Jesus enough with transfer stuff. Just make a payment button for car payment and let me select an account. App won’t eve change you recurring transfer. Just terrible overall product. Why eve offer it. Just tell peopl to go to website.

I have to always put in my password to get into account. Even when u enable the biometric it does not work. This need to be updated takes more time to get into

App won’t log me in.

The credit union has holds no responsibility when trying to fix their app or understand how their own app works. The techs who develop the app don’t seem to communicate with the complaint department but if they ever see this the deposit function needs a review

Fine banking app. When I mess up one character on my password, I have to retype the whole thing. This is silly and less secure than allowing a backspace as it means I have to type my entire password more often.

Unless you have an active checking account with them, it is virtually impossible to use the app to pay your car payment. I have been trying for two months to set up my online bill pay and I finally had to have them send me the form for them to set it up. I didn’t know this was an option until after my 4th call. Next time, I’m paying higher interest rates.