Unified Practice introduces the first native iPad application designed specifically for TCM practitioners. Our Electronic Medical Records and Practice Management helps Acupuncture clinics easily create and manage patient appointments, forms and charts.
Please note that UnifiedPractice can only be used in conjunction with a subscription-based Web Application Service.
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User Rating
3.83 out of 5
24 ratings
in United States
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Ratings History
Reviews
App freezes and closes without warning
I have called and complained about the app not working correctly multiple times but no one has gotten back to me this past 3 months. The app will freeze EVERYTIME it is used during intake and it is extremely frustrating when I’m trying to take notes. Sometimes, it closes without warning and everything I was typing disappears. It’s extremely frustrating to use this app. It only started happening about 3 months ago. There are other features that this app can change but besides that point, it is useless during clinic hours due to the automatically closing and freezing.
Love it
The customer service could not be better. I love the ease and organization of this app. I run a cash based practice so I don’t need slot of this the features but the app makes everything easy and if I ever have an issue or question the support team is so helpful. It feels like company cares about their product and about being helpful. There’s more updates than I think necessary and more functions than I need but sure beats paper files and the price point makes it doable as well. I also like Unified Pay merchant account integration. Thank you Unified Practice !
Could be so much better
Whoever designed the workflow seems to not have a high-volume practice. The ipad app can’t pull up paper files / labs/ attachments to you have to go to a browser, log in, call up the patient and find the file. So stupid, so hard to use, makes it very difficult to glance back at my paper notes for older patients. Also, whenever you add a point to your acu rx the sets get erased and you have to start over. And any protocols you want to save will save your entire rx, there’s no way to select just the points you want to memorize. Plus different sections are completely walled off regarding the patient without direct links, so if you are in calendar you can’t get to their notes. Also, huge loading times sometimes, and for me 1-2 minutes lost per patient is a huge loss of time spread out thru a day, plus awkward when a patient is talking and you want to start typing. You can’t link pain areas on the front and back of the body and there’s no place for the bottom of the foot. The Tung section doesn’t have a lot of points or dao ma point groups. Arrrggghh.
GREAT APP
I love this software so much. It is so efficient and streamlines all my clinic functions. I love the new SOAP update. Billing Insurance aspect is so Great. All in all I highly recommend this app!
