Great app
I love that I can use the app for business calls right from my cell phone. Had login trouble at the start and was close to canceling, but customer support helped me out.
UniTel Voice
Published by: UniTel Voice
Description
Turn your smartphone into your office phone with the UniTel Voice mobile app.
This app allows UniTel Voice customers to connect their smartphone to their business phone system so they can:
* Separate personal calls from business calls
* Answer calls on your business line
* Make calls showing your business number
* Call fellow employees on their extension
* Transfer callers to fellow employees
* Check business voicemail messages
* View contacts, call logs & history
* Send & receive fax messages
* Use 3-way conference calling
* Manage your phone system’s features
FAQs:
1. How do I log in to this app?
To log in to this app you need to first create your own employee extension and then use your employee extension’s login credentials to sign in to this app. This app is designed to sync with your personal employee extension. So for that reason, the admin-level username and password you created at signup will not work as your app login.
2. How do I ensure high call quality using this app?
For the best experience, we recommend using a strong wifi connection. This mobile app uses your local wifi to make and receive calls. If wifi isn’t available this app will run off your cellular data. But like all VoIP technologies, if you have a weak wifi connection or a poor data signal, it can affect your call quality.
3. Is the UniTel Voice app free?
This app is free to UniTel Voice customers and is included with all of our business phone system plans.
4. Do I have to use the UniTel Voice mobile app?
No. UniTel Voice can forward calls to any phone number, or phone (even landlines and old school cell phones). We also offer the UniTel Voice Office plan that allows you to connect a softphone or IP-phone (physical desk phone).
5. How does the is app help?
This app allows you to run your business from anywhere. It provides you with full access to your business phone system and it virtually turns your personal smartphone into your office phone with all the professional features you would expect from a physical desk phone.
6. Can everyone on my team use this app?
Yes, every person who has their own employee extension can access and use the mobile app to manage their business calls. With UniTel Voice, users and employee extensions are one-in-the-same.
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This app allows UniTel Voice customers to connect their smartphone to their business phone system so they can:
* Separate personal calls from business calls
* Answer calls on your business line
* Make calls showing your business number
* Call fellow employees on their extension
* Transfer callers to fellow employees
* Check business voicemail messages
* View contacts, call logs & history
* Send & receive fax messages
* Use 3-way conference calling
* Manage your phone system’s features
FAQs:
1. How do I log in to this app?
To log in to this app you need to first create your own employee extension and then use your employee extension’s login credentials to sign in to this app. This app is designed to sync with your personal employee extension. So for that reason, the admin-level username and password you created at signup will not work as your app login.
2. How do I ensure high call quality using this app?
For the best experience, we recommend using a strong wifi connection. This mobile app uses your local wifi to make and receive calls. If wifi isn’t available this app will run off your cellular data. But like all VoIP technologies, if you have a weak wifi connection or a poor data signal, it can affect your call quality.
3. Is the UniTel Voice app free?
This app is free to UniTel Voice customers and is included with all of our business phone system plans.
4. Do I have to use the UniTel Voice mobile app?
No. UniTel Voice can forward calls to any phone number, or phone (even landlines and old school cell phones). We also offer the UniTel Voice Office plan that allows you to connect a softphone or IP-phone (physical desk phone).
5. How does the is app help?
This app allows you to run your business from anywhere. It provides you with full access to your business phone system and it virtually turns your personal smartphone into your office phone with all the professional features you would expect from a physical desk phone.
6. Can everyone on my team use this app?
Yes, every person who has their own employee extension can access and use the mobile app to manage their business calls. With UniTel Voice, users and employee extensions are one-in-the-same.
Screenshots
UniTel Voice FAQ
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Is UniTel Voice free?
Yes, UniTel Voice is completely free and it doesn't have any in-app purchases or subscriptions.
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Is UniTel Voice legit?
🤔 The UniTel Voice app's quality is mixed. Some users are satisfied, while others report issues. Consider reading individual reviews for more context.
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How much does UniTel Voice cost?
UniTel Voice is free.
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What is UniTel Voice revenue?
To get estimated revenue of UniTel Voice app and other AppStore insights you can sign up to AppTail Mobile Analytics Platform.
User Rating
App is not rated in Malaysia yet.
Ratings History
UniTel Voice Reviews
Customer service helpful
I like being able to use the app on my cell phone for business calls. Initially I had trouble logging in and almost canceled, but customer support was great and walked me through everything. If you have a problem call them!
I’d give the app 4 stars but customer service 10
The app is a pretty basic dialer. Simple and easy to use. Once I figured out how to sync it to my employee extension Ive had no issues. Customer support has been very helpful
Like how simple it is
I like how simple the app is. Calls have been crystal clear. When you click in to manage the extensions through the app, it’s a little slow, but I like that I can access everything from my phone. Customer service is very helpful.
This app needs revamping
I was super excited about having a business line until I found out about the draw backs while using. UniTel will randomly not take calls if you haven’t used it for some time. It also doesn’t show your business name or phone number when you call out, instead it gives this long out of country looking number. That is not the professional look I need for my business. Also, the app doesn’t let me know a call is coming from UniTel and not my regular phone. So disappointed.
VIRTUAL OFFICE LINE FOR $10?!
great value for a quick easy way to distinguish your business and give you ease of mind. customer service is unparalleled, any issue is solved via a quick phone call or chat.
This company is great!
This company goes above and beyond to help their customers make sure that everything is to their satisfaction. Whether you call them or choose to chat with them they won’t let you down, they won’t make you wait, and you don’t end up talking to a call center on the other side of the planet. 👍 As for their services I couldn’t be any happier. Everything sounds good (at least in mines and my customers phones) and the system is working above expectations. The options are plenty and unique, which is great. Overall I couldn’t be happier with my decision to go with UniTel Voice and I recommend them to anyone looking for a great VoIP system! If something doesn’t appear to work as it should I would suggest that people contact their customer support before they leave negative reviews, because the negative reviews on here didn’t give an accurate picture of this company. ⭐️⭐️⭐️⭐️⭐️ from me. Thank you UniTel Voice!!
Great for what they charge
We’re a mid-sized small business, and this is SUCH an easy, accessible, user-friendly alternative to sophisticated VOIP systems. Thanks for living in the 21st century, UniTel.
Easy to use and helpful support
The app is really easy to use once you get it set up with your account. I had some trouble with my settings but I just called Unitel’s support and they fixed my problem. Great customer service! Haven’t had any issues since
Works great!
App is easy to use. Once I got everything set up it worked great. The customer service at UniTel Voice is always super helpful.
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App Info
- Category
- Utilities
- Publisher
- UniTel Voice
- Languages
- Arabic, Bulgarian, Czech, Danish, Dutch, English, French, German, Hebrew (modern), Hungarian, Indonesian, Italian, Japanese, Korean, Norwegian Bokmål, Persian, Polish, Portuguese, Russian, Chinese, Slovak, Spanish, Swedish, Thai, Chinese, Turkish, Vietnamese
- Recent release
- 4.8.30 (3 months ago )
- Released on
- Feb 8, 2017 (7 years ago )
- Also available in
- United States, Canada, Philippines, Russia, Kuwait, Kazakhstan, Mexico, Malaysia, Nigeria, New Zealand, Peru, Poland, Portugal, Romania, South Korea, Sweden, Singapore, Thailand, Türkiye, Taiwan, Ukraine, Vietnam, South Africa, Dominican Republic, Argentina, Australia, Belgium, Brazil, Switzerland, Chile, Colombia, Czechia, Germany, Denmark, United Arab Emirates, Ecuador, Egypt, Spain, France, United Kingdom, Hong Kong SAR China, Israel, India, Italy
- Last Updated
- 2 months ago
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