App is trash
App is trash and won’t let you withdraw money
Yes, Upromise is completely free and it doesn't have any in-app purchases or subscriptions.
⚠️ The Upromise app has poor ratings and negative feedback. Users seem unsatisfied with its performance or features.
Upromise is free.
To get estimated revenue of Upromise app and other AppStore insights you can sign up to AppTail Mobile Analytics Platform.
3.65 out of 5
186 ratings in United States
App is trash and won’t let you withdraw money
I am a cash back fanatic and until recently, UPromise has been my favorite. But in the past month, I’ve fallen out of love. Currently, lots of activity is missing. It doesn’t even show as pending. I sent an email to support almost a week ago and have received no response. What gives?
I was able to access the dining section the first time I opened the app and haven’t been able to since. It’s not even an available section in the app anymore. We are frequently out and about so it would be helpful to be able to see which restaurants participate.
I am trying to use Upromise to save for college for grandchildren. Downloaded app today and had to change password. Logged in earlier, now will not accept the same email and password. It won’t even take my complaint on the contact tab for support-wants an amount for refund and that is not the issue. Sad because website used to work. Will try tomorrow but my time is valuable.
I switched to the app thinking the website was just the issue. Turns out the app is just as bad as the website, maybe worse. This program is horrible. I’m planning to try and get the minimum transfer amount, then I will close my account. There is no search function on the app or website so you have to scroll for pages to find items. The app resets and scrolls back to the top of a page when you are scrolling, causing you to start all over. The e-receipt function doesn’t accept any of my receipts (goodbye any rewards for pick up orders). The in store receipt function won’t allow any PDFs from files, I have to use the photo option. It’s clunky and just takes way too long to either be rejected or earn a few cents. Save yourself time and just skip this company completely. There are good receipt reward programs worth the hassle, this is not one of them.
Yes they will give you money in the first place but then you have to make $50. It will take a long time I’m still trying, but I might just unsync my account.
Pros: I get about 10-20 cents back when I use it. When I have asked for a receipt review, I have generally gotten my items credited. Cons: it takes so long to do due to the app being horrible. After scrolling down, it will re-start from the beginning leaving the user to go through the complete list again. It doesn’t recognize half of the things you have refunds for, and if you accidentally hit a button, you have to go through the whole process again. It is a drain on time.
I have tried multiple times to access my account through this app. It never recognizes my email & or password. It’s NOT a user friendly app. Ugh!!
App doesn’t function properly and has to me restarted quite frequently when trying to do anything. Also beware they will close your account without warning and refuse any sort of explanation. Just avoid it.
After creating an account UPromise deactivated me within four days and kept the rewards I earned. I couldn’t ever get the App to login, which may have been related to them closing my account. They claim I violated terms and conditions but will not Provide any information or even the nature of an alleged violation. Avoid and find other rewards portals to use. They’re unethical.
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