---
title: "UPS - Reviews, Revenue and Downloads in Australia | Apple App Store"
description: "The app is easy to learn and easier to master. Its modern, clean and responsive user experience offers game-changing functionality and gives you peace of mind with an unrivalled view into your parcel’"
---

# UPS — Australia
> Ship, Track. Anytime, Anywhere

![UPS App Icon](https://is1-ssl.mzstatic.com/image/thumb/Purple221/v4/82/23/fc/8223fc76-ac9d-729e-53ec-26883b615775/AppIcon-0-0-1x_U007emarketing-0-5-0-85-220.png/434x0w.png)

**Developer:** [UPS](https://apptail.io/developer/ups-FByb) (United States)
**Category:** Business
**Rating:** 3.9/5 (2,085 ratings)
**Price:** Free
**Bundle ID:** com.ups.m.iphone
**Store:** Apple App Store
**Country:** Australia
**Version:** 10.30.2 (released 2026-05-22)
**Original Release:** 2009-10-29
**Languages:** English, Czech, Danish, Dutch, Finnish, French, German, Greek (modern), Hungarian, Italian, Korean, Norwegian Bokmål, Polish, Portuguese, Spanish, Swedish, Chinese, Turkish, Vietnamese

**App Store Link:** [Download on Apple App Store](https://apps.apple.com/au/app/app/id336377331)
**AppTail Page:** [https://apptail.io/app/ups-nq/australia](https://apptail.io/app/ups-nq/australia)

## UPS Description
The app is easy to learn and easier to master. Its modern, clean and responsive user experience offers game-changing functionality and gives you peace of mind with an unrivalled view into your parcel’s status. 

Happy shipping!

## UPS Screenshots
- [Screenshot 1](https://is1-ssl.mzstatic.com/image/thumb/PurpleSource221/v4/4c/28/bb/4c28bb9c-8382-7137-622f-87180d09e435/856fb766-df6c-42a9-acd6-ba8ce1278c0d_1__U00286.5_U0029.jpg/1242x2688.png)
- [Screenshot 2](https://is1-ssl.mzstatic.com/image/thumb/PurpleSource221/v4/c0/dd/89/c0dd89e7-cabe-09d5-34a1-fcdeafe8d284/aea2b3b8-a75b-43a7-80e1-879c5833b3fc_2__U00286.5_U0029.jpg/1242x2688.png)
- [Screenshot 3](https://is1-ssl.mzstatic.com/image/thumb/PurpleSource211/v4/89/58/f8/8958f8ad-9b47-03c9-db95-9e3fdf2d04e1/bd14ec9a-7175-48d0-a888-256f359c91c7_3__U00286.5_U0029.jpg/1242x2688.png)
- [Screenshot 4](https://is1-ssl.mzstatic.com/image/thumb/PurpleSource211/v4/c3/e2/4b/c3e24b72-f536-0699-9fc8-37e6c6293d6b/6d66308f-3856-49a7-a106-3d49770d05eb_4__U00286.5_U0029.jpg/1242x2688.png)

## UPS Rating Breakdown in Australia
- 5 stars: 1,405 (67%)
- 4 stars: 120 (6%)
- 3 stars: 54 (3%)
- 2 stars: 44 (2%)
- 1 stars: 462 (22%)

## UPS Reviews in Australia

### *---- "Hands down the worst delivery experience of my life"
So the delivery was missed. Instead of leaving they say they will try next business day. 2 business days later and still not arrived. Here’s the best bit. In order to provide alternate delivery instructions you need a profile but both the app and website crash and say try again later. The last straw and probably what will make them stand out as the worst ever? The email us link insists you log in but you can’t create a profile because it crashes. So in short, just wait and we will deliver when we get to it and you can’t contact us to query it anyway. Dogs.
-- johnnyaus69, 2025-01-17

### *---- "Worst Web page/App"
The whole UPS sites are so hard to use, I looked through the whole app and website to try to add specifications to my delivery options, and something so simple where in other delivery companies is so easy to add I couldn't find a way to do it with UPS. If you want to contact them for help the page never loads. If you want to change something the page doesn't load. 
Hopefully I will never have to use UPS.
-- Florencia VL, 2025-01-05

### *---- "Came here to rate saw 1.7 stars, makes sense"
Just plain buggy, keeps saying “we’re experiencing technical issues” when I try and add my address and do other actions. Obviously your tech team don’t know how to do their job.
-- Robgcaus89, 2024-12-02

### *---- "Worst delivery services"
The worst delivery service ever. Very irresponsible delivery persons. Don’t trust, don’t waist your time.
-- Nitin1515, 2024-10-30

### *---- "Doesn’t Work"
Yeah. It’s a pity but the functionality in the App and also online is less than satisfactory as is the call centre support.  It’s unfortunately been a pain to deal with UPS recently in the EU 😞.
Key pieces of functionality doesn’t work.
-- MSJJ000, 2024-09-25

### *---- "App Needs Data"
Well the app has definitely improved. But the couriers don’t bother to scan often enough eg. when an item is out for delivery.  So all you get is delivery by 19:00 and not a window.  This crappy company will detain you for the entire day.
-- Richard-99, 2024-08-27

### ****- "Not that bad"
I don’t know what everyone else is complaining about, it does what it says it does: tracks UPS delivery. 

Not sure what more you could want?
-- KlNGY-, 2024-08-19

### *---- "UPS Service"
Most features just opens a website within the app or redirects you to a web browser.

Contacting support is one of the worst experiences. Was waiting for someone to pickup for 20 mins, finally got someone to pickup just for them to hang up on me 3 seconds into the call because they couldn’t hear me.

The app told me that my goods were still waiting to be approved and cleared. then suddenly out of no where i get a notification saying it was delivered. luckily i had someone at home to pick it up. Just hope to never go through UPS again. makes AUSPost feel like a champion.
-- InsaneYuroAkiyama, 2024-07-31

### *---- "Don’t bother!"
If your signing up a account to further track your parcel don’t bother,it’ll just show the same info as using google search.
So now I’ll have to call them,rubbish app and company too.
Had my parcel for weeks now
-- Hokese1, 2024-04-22

### *---- "Crashes"
This app is no longer loading on any of my devices.  You get a white screen before it crashes
-- 58racing, 2023-07-04

### *---- "Can’t creat a ups account"
Wow disappointing App couldn’t even create a UPS account to sign in after multiple attempts. Needs work
-- Davom86, 2023-05-11

### *---- "Piece of trash"
Piece of trash
-- Pineapple Weirdo, 2023-04-14

### *---- "CHIEDETE UN CAMBIO DI CORRIERE"
personalmente la mia esperienza peggiore con una di queste compagnie: ritardo, disorganizzazione, malfunzionamento dei servizi di assistenza, e dopo aver aspettato più del previsto hanno rispedito il pacco al mittente. ANNULATE SUBITO L’ORDINE E CAMBIATE CORRIERE
-- flupatelli, 2022-11-28

### *---- "So late!"
I had a lens for 2 September and it’s still in Melbourne, I paid 39.99 for express delivery and there is lens till now 5 September, I’ll not work with this company after this. I’ll leave AUSTRALIA at 14 September and I need lens before that day but I have so stress right now 😒😒😒😒😒
-- yuri blacklea, 2022-09-05

### *---- "Fix it now."
This is the worst app ever I haven’t even been able to make a proper acc where I’m able to reschedule a redelivery bc the idiots came by my house on Australia Day I wasn’t home I had no way of knowing the parcel was even coming. Now I can’t make an account bc it keeps saying I need to confirm my acc through an email which I’ve received. I click the link says I need to sign in and I put it in and it says it’s wrong I’ve done it so many times it’s temporary restricted me from my account. My parcel is worth $300. You better fix this or I’ll sue
-- Bucky1996, 2022-01-29

### *---- "Unreliable"
Told me to wait all day to have my parcel collected and processed and never showed up all day and when called they booked me in for another day which again same was repeated and when asked for a refund they tell you to wait for 30 business working days . Very crazy team . If something cannot be done then you should not create it or say it can be done .
You deserve a 0 as a review
-- OlabobolaDavid, 2021-11-15

### *---- "UnPrecedentedScrewups (UPS)"
This App is as useless as the UPS delivery system..
-- Dynodave63, 2021-10-28

### *---- "Pointless Downloading the app"
The email I received notifying me of my parcel delivery date had 3 link options on it *change delivery *manage preferences *view delivery planner. Pressing any of these links to the app registration. Once I had gone through the process the app does not let you do any of these things. It prompts you to become a member of “UPS my Choice” 
THE ONLY INFO YOU GET WITH THE APP IS THE INFO ALREADY GIVEN IN THE EMAIL.

There no point down loading the app!!
-- R Star Munchero, 2021-08-24

### *---- "Useless"
Wouldn’t let me log in to existing account. Wouldn’t allow me to reset password. Wouldn’t allow me to check user id. Wouldn’t let me create a new account. Deleted app. Useless.
-- Damonlk, 2021-05-21

### *---- "useless"
Only got the app as the website wouldn't change country from usa (hey america, theres a whole world out there) and i needed to change my address.  Customer service closed weekends.  The app doesnt even allow you to change address, despite claiming to on the app store.
-- Yeah..12456, 2021-05-14

[View all UPS reviews and detailed analytics on AppTail](https://apptail.io/account/signup?utm_campaign=ai-crawl&utm_content=reviews)


## UPS Store Rankings
| Chart | Country | Category | Rank |
|-------|---------|----------|------|
| Top Free | Sweden | Business | #2 |
| Top Free | Denmark | Business | #2 |
| Top Free | Finland | Business | #3 |
| Top Free | Netherlands | Business | #5 |
| Top Free | Austria | Business | #6 |
| Top Free | Belgium | Business | #7 |
| Top Free | Norway | Business | #8 |
| Top Free | Ireland | Business | #11 |
| Top Free | Italy | Business | #12 |
| Top Free | United Kingdom | Business | #13 |
| Top Free | Germany | Business | #14 |
| Top Free | Switzerland | Business | #15 |
| Top Free | United States | Business | #16 |
| Top Free | Poland | Business | #16 |
| Top Free | Portugal | Business | #16 |
| Top Free | Czechia | Business | #17 |
| Top Free | France | Business | #19 |
| Top Free | Canada | Business | #20 |
| Top Free | Spain | Business | #20 |
| Top Free | Hungary | Business | #21 |
| Top Free | Greece | Business | #24 |
| Top Free | Mexico | Business | #65 |
| Top Free | Hong Kong SAR China | Business | #69 |
| Top Free | Sweden | Overall | #70 |
| Top Free | Denmark | Overall | #73 |
| Top Free | Türkiye | Business | #76 |
| Top Free | United Arab Emirates | Business | #79 |
| Top Free | Australia | Business | #90 |
| Top Free | Finland | Overall | #98 |
| Top Free | Netherlands | Overall | #115 |
| Top Free | Singapore | Business | #118 |
| Top Free | Austria | Overall | #178 |
| Top Free | Belgium | Overall | #178 |
| Top Free | Germany | Overall | #205 |
| Top Free | Norway | Overall | #217 |
| Top Free | Switzerland | Overall | #223 |
| Top Free | United States | Overall | #241 |
| Top Free | Ireland | Overall | #285 |
| Top Free | Malaysia | Business | #295 |
| Top Free | Canada | Overall | #297 |
| Top Free | United Kingdom | Overall | #301 |
| Top Free | Italy | Overall | #325 |
| Top Free | Hungary | Overall | #350 |
| Top Free | Brazil | Business | #359 |
| Top Free | Czechia | Overall | #362 |
| Top Free | France | Overall | #362 |
| Top Free | Spain | Overall | #389 |
| Top Free | Poland | Overall | #446 |
| Top Free | India | Business | #450 |
| Top Free | Portugal | Overall | #460 |
| Top Free | South Korea | Business | #499 |

## UPS Discovered Keywords
- myshiptracking
- parcel tracking
- couriers please
- aftership package tracker
- post office
- hermes

## Apps Similar to UPS
- [USPS Mobile®](https://apptail.io/app/usps-mobile-Fr/australia)
- [Purolator](https://apptail.io/app/purolator-cqb/australia)
- [FedEx Mobile](https://apptail.io/app/fedex-mobile-uhh/australia)
- [DHL Express Mobile App](https://apptail.io/app/dhl-express-mobile-app-GCp/australia)
- [alias: sell sneakers + apparel](https://apptail.io/app/alias-sell-sneakers-apparel-Jbs/australia)
- [Package Delivery Tracker App](https://apptail.io/app/package-delivery-tracker-app-qks/australia)

## UPS Available In
- [United States](https://apptail.io/app/ups-nq/united-states)
- [Germany](https://apptail.io/app/ups-nq/germany)
- [Canada](https://apptail.io/app/ups-nq/canada)
- [United Kingdom](https://apptail.io/app/ups-nq/united-kingdom)
- [France](https://apptail.io/app/ups-nq/france)
- [Netherlands](https://apptail.io/app/ups-nq/netherlands)
- [Italy](https://apptail.io/app/ups-nq/italy)
- [Sweden](https://apptail.io/app/ups-nq/sweden)
- [Mexico](https://apptail.io/app/ups-nq/mexico)
- [Spain](https://apptail.io/app/ups-nq/spain)
- [Belgium](https://apptail.io/app/ups-nq/belgium)
- [Austria](https://apptail.io/app/ups-nq/austria)
- [Denmark](https://apptail.io/app/ups-nq/denmark)
- [Switzerland](https://apptail.io/app/ups-nq/switzerland)
- [Poland](https://apptail.io/app/ups-nq/poland)
- [Finland](https://apptail.io/app/ups-nq/finland)
- [Norway](https://apptail.io/app/ups-nq/norway)
- [Portugal](https://apptail.io/app/ups-nq/portugal)
- [Türkiye](https://apptail.io/app/ups-nq/turkey)
- [Australia](https://apptail.io/app/ups-nq/australia)
- [Ireland](https://apptail.io/app/ups-nq/ireland)
- [Greece](https://apptail.io/app/ups-nq/greece)
- [Hungary](https://apptail.io/app/ups-nq/hungary)
- [Brazil](https://apptail.io/app/ups-nq/brazil)
- [Czechia](https://apptail.io/app/ups-nq/czechia)
- [United Arab Emirates](https://apptail.io/app/ups-nq/united-arab-emirates)
- [India](https://apptail.io/app/ups-nq/india)
- [Hong Kong SAR China](https://apptail.io/app/ups-nq/hong-kong)
- [Vietnam](https://apptail.io/app/ups-nq/vietnam)
- [South Korea](https://apptail.io/app/ups-nq/south-korea)
- [Singapore](https://apptail.io/app/ups-nq/singapore)
- [Luxembourg](https://apptail.io/app/ups-nq/luxembourg)
- [Malaysia](https://apptail.io/app/ups-nq/malaysia)

---

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