UPS

Constantly technical errors. Embarrassing for a company of that size … “sorry, we are having some technical difficulties. Please try again later”

For a company the size of UPS, with a massive customer/user base, this app is an absolute embarrassment.

Nothing works

Rien ne fonctionne

Tant l appli que le service ! À éviter

UPS Katastrophe. Der schlechteste Paketdienst überhaupt

Only thing that works in the app is tracking. Every other thing you click on gives you an error message. Been trying to add driver directions for well over a year since the drivers can’t even read a sign with directions. Was hoping they’d notice it in the app or maybe they’re handheld is in multiple languages. Not every company gives the option to pay extra to use a more reliable carrier like F*dEx or US Post to avoid the hassles of dealing with a cut rate shipping company. Stuck with them I guess.

UPS couldn’t deliver my package and they returned without contacting me to inform me that the address is incorrect tho my address is correct Anyway they couldn’t even send a text message or whatever to let me know they just send it back that’s stupid 👎👎👎👎

Estimated delivery 12:45pm-15:45 pm Nobody at this time Estimated delivery by9 pm! The question is: If u respect your customers why I have your app and your app doesn’t have an option with alert when delivery man lives his truck to my door? Why I have to wait all day long in the house? Can I be on the back yard? Why I don’t see where the ups truck is? In usps I see it!

The app does a good job with basic package tracking, but it’s missing a critical feature: the ability to view, print, or download a “proof of delivery” directly within the app. This omission creates an unnecessary hassle. Whenever I try to access proof of delivery through the website, it redirects me back to the app, creating a frustrating loop. Ultimately, I had to delete the app just to track online through my browser, where I was finally able to view and print the proof of delivery. Adding this feature would streamline the experience and make the app truly indispensable for users who rely on detailed delivery information. If this feature were included, I’d gladly give it a 5-star rating.