You have to spend a lot before you earn
The last client who gave me positive feedback was marked as ineligible because the system didn't register their feedback. Meanwhile, feedback from a previous client who rated me 3.5 stars was counted, which negatively impacted my job success score, leaving it at 67%. The platform seems to prioritize high-paying clients, offering little in return to freelancers unless significant revenue is generated. Additionally, the 10% service fee remains fixed regardless of the size of the payment, making it challenging for freelancers working on smaller projects. Upwork has strayed from its user-friendly roots and now appears more focused on increasing revenue at the expense of its freelance community.