USAA Mobile - Reviews, Revenue and Downloads - Apple App Store

Description

USAA is an organization founded by military members for military members. We understand the unique needs of service members, veterans and their families.

The USAA Mobile App gives you convenient and secure account access from your mobile device. You can manage your finances, insurance and more. With just a few taps, you can do things like transfer money, pay bills and deposit checks.

USAA Mobile App features include:

-Banking: Pay bills, send money with Zelle®, deposit checks, transfer funds and locate an ATM.

-Insurance: Get an auto ID card, request roadside assistance and report a claim.

-Security: Use a PIN, Touch ID® or Face ID®to securely log on to the app.

-Search: Find what you need with smart search and chat.

-Widgets: View your balance and transaction history on your home screen using widgets.

Investments/Insurance: Not a Deposit • Not FDIC Insured • Not Bank Issued,Guaranteed or Underwritten • May Lose Value

Credit cards are issued by USAA Savings Bank and serviced by USAA Federal Savings Bank. Other bank products are provided by USAA Federal Savings Bank. Both banks are Member FDIC.

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Screenshots

User Rating

4.82 out of 5

1,783,484 ratings in United States

5 star

1,592,952

4 star

122,642

3 star

27,514

2 star

10,301

1 star

30,075

Ratings History

Reviews

Won't let me transfer money

I tried transferring money from my spending account to my savings account and it won't show my savings account on the account I'm transferring to.

Overpriced

The cost of insurance in the US feels like a big scam. I end up paying more for insurance than for my car payment, and despite having no tickets or accidents, the price keeps increasing every year. It's meant to support military personnel, but it seems more like another way to take money out of our already tight paychecks.

Best overall Company for banking homeowners insurance, auto insurance investments, etc.

Revised review: This company is truly exceptional for homeowners insurance, banking for both customers and contractors alike. As a contractor helping customers with insurance claims through USAA, I have experienced their outstanding service firsthand. While their prices may be slightly higher, the benefits far outweigh the extra cost. In my experience, quality service is worth the investment – just like how I've never regretted paying a bit more for a delicious steak!

Customer Service

Not sure what is going on, but the service we use to receive 10 to 15 years ago is completely gone. This includes trying to obtain insurance for a new vehicle to submitting a claim. Please call me at 615-934-4256 if you care to discuss and probably needs to be someone with authority to make changes.

Great company

Excellent customer service—very responsive to fraud issues.

Poor color updates

Please update the debit/credit colors. Blue & green are not distinguishable enough in low brightness (& I have “young” eyes). I know there are “-“ to denote debits too but a classic debit color would improve accessibility.

Fast and easy to use

Accurate app and quick to make payments!

Security code for what?

I was trying to log into the app through my new phone and it asked for a security code. So I thought that by using my old phone to access the security code through the app would work but the app proceed to ask me again for the security code. It only gave me one of two options to receive the code (phone number & app). Unfortunately I don’t have access to my old number either. I do want to say it offered email also but wouldn’t let me choose email to receive the code. It’s kind of annoying that it’s making me do this and not giving me any sort of code or anything or other options 🤦🏽‍♀️

Keep good credit with them

They’re definitely there when you need them.

Max ratings

Great people and fantastic service. Loyal client for well over 45 YEARS.

Store Rankings

Ranking History

Category Rankings

Chart	Category	Rank
Top Free	United States Finance	74
Top Free	Pakistan Finance	475

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