Negatives
Need to re-enter login information every time you do something. The tournament search filter needs to expand the search distance to 200 or even 300 miles. The jump from 100 to unlimited is way too confining!
2.9 out of 5
79 ratings in United States
Need to re-enter login information every time you do something. The tournament search filter needs to expand the search distance to 200 or even 300 miles. The jump from 100 to unlimited is way too confining!
Kudos to USTA for finally modernizing at least part of their website. It’s still the most convoluted site to navigate on the planet. Glad there’s finally an app! But it’s so glitchy. And why do I log in and am logged in, then click on a tournament in my schedule and have to log in AGAIN, to then have an error occur. So many times. Sigh… good try, USTA.
Website is trash
want to add adult family member as a family? you cant do it. want to add your own child existing account to your account? you cant do. you need customer support? call 3 different times, get 3 different answers.
This new app is terrible. I have to turn my iPhone sideways to see league results? Really? I’ve paid hundreds of dollars in league fees over the past 10 years and this is the best you can do? The Tennis Link app is better. What a bummer.
Rt
I the porting over of the Net Generation App still has bugs. It does not allow me to connect my kid to the coach. My first kid is connect to his coach, which was done via the old Net Gen App. I can still see him connected but when I switch accounts to my other kid and search his name to connect, I get an error that says the coach is not “Safe Player Approved” but how does that make any sense if he’s already connected with my first child. Last, I can’t stand when ever you are searching for tournaments, when you select anything and then go back, it kicks you out of everything and you need to restart all over again. Please fix the bugs!!!
This is an improvement over jumping back and forth between the USTA website and the Net Generation app, for sure. That said, there are some important bugs that need to be resolved, principal among which is the fact that the site is not pushing all tournament information to the app. Tournaments that are listed on the website are not searchable in the app, so I can’t depend on it for the purpose of finding and entering my kiddo in tournaments. Also, the app sign in page’s fields don’t seem to trigger the usual iPhone behavior of prompting me to autofill my USTA.com user id/password credentials, forcing me to go looking through my passwords and then selecting the right ID/password combo to autofill the fields. That behavior needs fixing as it’s an extra 10-15 seconds each time I log in (though the app *does* generally keep me logged into my account so I don’t have to do it that often). Once I see those fixes rolled out I will happily update to five stars; it’s definitely an improvement over the old, multiplatform system.
Chart
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Category
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Rank
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Top Free
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169
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