---
title: "Utility Warehouse - Reviews, Revenue and Downloads in United Kingdom | Apple App Store"
description: "Save time and money by bundling all your home services into one simple, monthly bill. The more services you take, the more you save.  Switch your energy, broadband, mobile and insurance to us so you c"
---

# Utility Warehouse — United Kingdom
> All your home services in one

![Utility Warehouse App Icon](https://is1-ssl.mzstatic.com/image/thumb/Purple211/v4/9d/67/f8/9d67f8c4-a5fb-0baa-0355-3cc77b083286/AppIcon-0-0-1x_U007emarketing-0-11-0-85-220.png/434x0w.png)

**Developer:** [Telecom Plus](https://apptail.io/developer/telecom-plus-ZzQ) (United Kingdom)
**Category:** Business
**Rating:** 4.5/5 (10,383 ratings)
**Price:** Free
**Bundle ID:** com.utilitywarehouse.clubhouse
**Store:** Apple App Store
**Country:** United Kingdom
**Version:** 5.126.0 (released 2026-04-02)
**Original Release:** 2016-04-05
**Languages:** English

**App Store Link:** [Download on Apple App Store](https://apps.apple.com/gb/app/app/id1087299862)
**AppTail Page:** [https://apptail.io/app/utility-warehouse-AJi/united-kingdom](https://apptail.io/app/utility-warehouse-AJi/united-kingdom)

## Utility Warehouse Description
Save time and money by bundling all your home services into one simple, monthly bill. The more services you take, the more you save.

Switch your energy, broadband, mobile and insurance to us so you can stop thinking about bills, passwords and price comparisons, and get on with the important things in life.

## Utility Warehouse Screenshots
- [Screenshot 1](https://is1-ssl.mzstatic.com/image/thumb/PurpleSource211/v4/7d/bc/f4/7dbcf4b7-34ce-d116-9f62-3ee32792c568/1.png/1242x2688.png)
- [Screenshot 2](https://is1-ssl.mzstatic.com/image/thumb/PurpleSource221/v4/df/65/7b/df657bdf-cb9d-5c90-3e59-5f9a04a5e90e/2.png/1242x2688.png)
- [Screenshot 3](https://is1-ssl.mzstatic.com/image/thumb/PurpleSource221/v4/fa/fd/29/fafd2941-a21c-50b8-530d-0e20794197b0/3.png/1242x2688.png)
- [Screenshot 4](https://is1-ssl.mzstatic.com/image/thumb/PurpleSource221/v4/1e/33/b9/1e33b95f-0a4f-0ec4-8232-91db3e59b946/4.png/1242x2688.png)
- [Screenshot 5](https://is1-ssl.mzstatic.com/image/thumb/PurpleSource221/v4/f7/78/55/f7785560-277c-8950-5bcc-3cc896d56a71/5.png/1242x2688.png)

## Utility Warehouse Rating Breakdown in United Kingdom
- 5 stars: 8,154 (79%)
- 4 stars: 1,010 (10%)
- 3 stars: 360 (3%)
- 2 stars: 272 (3%)
- 1 stars: 587 (6%)

## Utility Warehouse Reviews in United Kingdom

### ***** "The app is brilliant"
Love the new top up from bank account as well as from card. Love the cashback I get off my bills even more!
-- Bev_WW , 2025-07-18

### ***-- "UW card"
It’s OK but considering 1% cash back is not a great incentive on it’s own. UW need more partners to offer larger percentages. Good at coop store, 1% UW cash back plus 1% coop dividend. Makes a difference 👍
The top up via Trustly is frustrating. It sometimes takes a few minutes and a log out and back in before the transfer appears on my UW account.Not very good. 
All top ups should be free. After all UW  hold our money.
-- natsllah!, 2025-07-09

### *---- "Rubbish"
Keeps on glitching and won’t take Paymeant so left with to gas it electric
-- family farm _ 13579, 2025-06-10

### ***** "Fabulous"
Thank you excellent
-- Franniebags, 2025-06-02

### *---- "Top Up"
For days now I have been unable to top up using bank transfer. All it does is continue to take me back to the bank page to do it all over again. Works fine with card transfer (which after five a month incurs the charge)
-- G S Clarke, 2025-05-26

### ***** "Ease of Use"
This is invaluable for managing my usage and spend.
-- Lyonspap, 2025-05-23

### *---- "ABSOLUTELY AWFUL"
I requested a sim THREE TIMES over the course of a month and they kept sending it to my old address despite me clarifying that was the wrong address every single time I called AND before I even moved!when I finally gave up and got a sim with another provider I had it delivered to my door within 24 hours, and my new plan is cheaper than UW. When I called UWto say I’d had enough of this game of back and forth and that I found another provider for my sim they agreed not to bill me for this months phone usage because I never received a sim to use, but I’m still going to get billed for next month because of their cancellation policy! Tried to bully me into accepting their offer to send another sim to me to validate the expense of a months subscription, but point blank refused to null the charge for what I don’t have (and frankly no longer want). Wasteful and ridiculous. Save yourself the hassle and get a sim with ANY OTHER PROVIDER.
-- fjwkwo kkd, 2025-05-21

### ***-- "Smart meters"
I have one of the first smart meters. It not doing its job and I hear others are finding there are faults too. 
No one is helping me here at Octopus.
I have gas central heating, a 4kw solar system and 2 lg batteries. I use very little electricity except for 2 convection heaters in my annexe which I monitor My electricity bill is huge - up to £400 a month in the winter. Gas bill much less . I would like an up to date smart meter but Octopus says there is nothing wrong with the one I have. Why won’t they change it?
-- MagsandMike, 2025-04-17

### ***** "Simple and pretty great"
Great simple layout. Nothing you don’t need, and really easy to use.
-- Magic_max_87, 2025-04-14

### ****- "How to arrange auto top-ups to Cashback cards"
The lady talked us through the process successfully, but for me it was still difficult because of my very poor hearing. There are different kinds of deafness, and I needed clarity of speech rather than excessive volume. So, the main problem I experienced was due to the forced high volume of the speech. But the lady was very patient and my wife was able to hear and guide me through the necessary options to succeed.
-- CLARITY of speech!, 2025-04-14

### ***** "UW app"
Very good. Can’t get payment by bank transfer to work though!
-- Stuey’s reviews, 2025-04-03

### ***-- "Auto Top Up"
When you activate an auto top up it doesn’t check immediately if you are below the low balance threshold it appears to need a transaction to complete to check.
-- sevutvb, 2025-04-03

### *---- "Paper bills vs electronic bills"
We have been ‘incorrectly’ categorised as having paper bills. UW have fixed this to electronic. We had elected to have and pay for paper bills. To confirm paper bills the link takes me to somewhere where it’s not obvious how to confirm paper bills. So UW, would you make it obvious how to continue with paper bills, and continue to pay for the privilege, or would UW prefer me to leave and find another supplier after 16 years? John Cornish
-- Poor Man of Burrington, 2025-03-28

### *---- "Leave UW ASAP"
Worst experience ever with UW both when I joined and also when I left. I had a fair amount of credit with them that I am still waiting on to be refunded it’s been 6 weeks now. When I joined I was told I would get £50 to have a smart meter installed that is yet to materialise. Rubbish customer service.
-- ^%^ Sunny ^%^, 2025-03-27

### ***** "So simple and easy."
Great company great service and app is fantastic for everything in 1 place. Bills services and especially cash back card 👌
-- Loutux, 2025-03-23

### *---- "avoid avoid avoid"
Took 3 hours to get through on the phone, and even then I needed to speak to 3 different people to simply settle my final bill, home moving team (not available from initial options) so have to access via one of the options, and then the billing team. Having complained about the wait time I was told “when we’re busy we’re busy” not accepting there might be options available for them to employ a sensible number of staff for example. I formally raised a complaint, was told I’d be contacted, never was, now 2 weeks later.

Having decided not to waist 3 hours getting though on the phone, to follow up on the complaint and to get the refund im owed, I though I’d try their what’s apps. Hehehe and I thought the phone was bad. Made first contacted at 10am, I get a request for personal details at 1430 hours, which I provided 3 mins later, it’s now 6pm and no response. At this rate it will be 2 weeks before I get a response.

Either this is the worst customer service of any energy supplier, or they are in administration
-- Bs84dgh, 2025-03-22

### *---- "Great until you need…"
Great until you need to talk to someone. Awful wait times on the phone, zero response to emails. Octopus energy have replied multiple times to my email, yet I’m still waiting for UW to respond which has meant… I’ve moved to Octopus. The attitude of the one Indian bloke that bothered to call me was appalling. Bye.
-- russellmoody, 2025-03-18

### *---- "Rubbish and glitchy"
Absolutely useless app, I really hope UW sort this out soon. Ruins the customer experience.
-- Jakeyboy333, 2025-03-12

### ***** "Great service"
I have just switched across, so easy and no stress. My broadband is so much quicker. I am saving a noticeable amount of money. The cash back card is great!
-- Kirsty Osborn, 2025-03-08

### **--- "Top ups"
Not liking the new system offering trusty. Another layer of bureaucracy. Old system better 😐
-- CT Slav, 2025-03-06

[View all Utility Warehouse reviews and detailed analytics on AppTail](https://apptail.io/account/signup?utm_campaign=ai-crawl&amp;utm_content=reviews)


## Utility Warehouse Store Rankings
| Chart | Country | Category | Rank |
|-------|---------|----------|------|
| Top Free | United Kingdom | Business | #57 |

## Utility Warehouse Discovered Keywords
- home service
- clubhouse
- warehouse
- uw
- uw customer
- home services app

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