---
title: "VanMoof - Reviews, Revenue and Downloads in United States | Apple App Store"
description: "Get the most out of your VanMoof bike with the official app.  It’s all at your fingertips. Lock or unlock your bike, check the battery level, and find where you parked it – all from your phone. Keep a"
---

# VanMoof — United States

![VanMoof App Icon](https://is1-ssl.mzstatic.com/image/thumb/Purple221/v4/c8/f5/c2/c8f5c2f6-bcb9-6643-2423-fe59678a70af/AppIcon-0-0-1x_U007epad-0-1-0-85-220.png/434x0w.png)

**Developer:** [VanMoof BV](https://apptail.io/developer/vanmoof-bv-wJYd)
**Category:** Travel
**Rating:** 4.0/5 (341 ratings)
**Price:** Free
**Bundle ID:** com.vanmoof.VanMoof
**Store:** Apple App Store
**Country:** United States
**Version:** 26.1 (released 2026-03-26)
**Original Release:** 2016-06-04
**Languages:** Dutch, German, English, French, Japanese

**App Store Link:** [Download on Apple App Store](https://apps.apple.com/us/app/app/id1119135275)
**AppTail Page:** [https://apptail.io/app/vanmoof-CwZ/united-states](https://apptail.io/app/vanmoof-CwZ/united-states)

## VanMoof Description
Get the most out of your VanMoof bike with the official app.

It’s all at your fingertips. Lock or unlock your bike, check the battery level, and find where you parked it – all from your phone. Keep an eye out for regular updates geared to take your VanMoof riding experience to the next level. 

What can you do with the VanMoof app?
No matter where you are in the app, it will assist you with your smoothest ride yet:

Home
* No keys are needed, your bike smartly recognizes you. Unlock your bike with just a tap or create a personal unlock code to easily unlock your bike without your phone.
* Check how much battery your bike has (and Powerbank if you have one).
*  View your current speed, distance, and ride duration on your in-app live dashboard.
* Adjust your bike settings instantly on the home screen. You can change your motor assistance, gears, lights, bell sound, and other bike sounds.

Rides
* Look back at every trip with a detailed ride overview. 
* You can view every journey, including the time, distance, maximum and average speed, if you stopped, and how much battery it cost. 
* See how you compare to other VanMoof riders in your city and across the World.

Garage
* Find all of your bike information, change your bike settings, and view your MyVanmoof profile.
* Share your bike with your friends and family.
* Mark your bike as missing and send in the Bike Hunters.
* If your bike has Apple Find My, you can see the current status.

Supported bike models
* VanMoof S6 &amp; S6 Open
* VanMoof S5 &amp; A5
* VanMoof S4 &amp; X4
* VanMoof S3 &amp; X3
* VanMoof S2 &amp; X2
* VanMoof Electrified S &amp; X
* VanMoof Smart S &amp; X
* VanMoof Smartbike

Disclaimer: App features are dependent on your bike model.

## VanMoof Screenshots
- [Screenshot 1](https://is1-ssl.mzstatic.com/image/thumb/PurpleSource221/v4/63/59/93/635993e2-dc4e-0f53-bfb3-501d5dc15cb3/EN-iOS-6.5-Store-01.png/1242x2688.png)
- [Screenshot 2](https://is1-ssl.mzstatic.com/image/thumb/PurpleSource211/v4/ed/e3/23/ede32346-fbe4-4afc-d09a-43b4fd76c0d0/EN-iOS-6.5-Store-02.png/1242x2688.png)
- [Screenshot 3](https://is1-ssl.mzstatic.com/image/thumb/PurpleSource211/v4/ea/47/99/ea47999f-a5a6-fe7b-073c-dc233a25047a/EN-iOS-6.5-Store-03.png/1242x2688.png)

## VanMoof Rating Breakdown in United States
- 5 stars: 221 (65%)
- 4 stars: 26 (8%)
- 3 stars: 19 (6%)
- 2 stars: 17 (5%)
- 1 stars: 58 (17%)

## VanMoof Reviews in United States

### *---- "Clunky, Glitchy &amp; Frustrating."
Not enjoying this at all. The erratic nature of the “Range” is quite the spectacle, from 38 miles to 28 miles in a mile &amp; a half, down to 18 miles after a 4 mile work trip. The app will adjust slightly once the bike rests but is this just the life of anyone that owns an electric vehicle? Car or otherwise? You have to give it your best guess “because it’s a battery” &amp; the app cannot keep up with its irregularities. Or can Vanmoof improve the experience?
The constant reminder asking me to “Set up Apple Find My” every time I turn on the app is annoying. If I dismiss it, can the app not understand that I don’t want to use it? 
Notifications (if at all) arrive a day or two after.
Can we either improve the map/GPS so it’s functional or just get rid of it? 
It could be I expect too much. Paying a lot of money for the Vanmoof experience I thought would ensure a quality app but sadly I’m left wishing I had taken other options at this time. I hope you find the feedback constructive &amp; that we can move forward. Best…
-- loadsalils, 2025-08-14

### *---- "Terrible support"
I upgraded to 1.9.3 and now nothing happens when I plug in my external battery pack. Worst thing is when you reach out to their support they say they only support European customers not US
-- Tom9753124680, 2025-02-12

### *---- "Doesn’t work with my bike"
I have a leased bike and this app won’t connect to it. Apparently Vanmoof won’t allow it.
-- Alastaircv, 2025-01-09

### ***** "Workhorse"
Back and forth all day everyday
-- Nizarrimawi, 2024-05-27

### ***** "GREAT BIKE!"
The VanMoof is truly a bike that is ahead of the competition. It’s fun, sleek, quick and a real eye catcher. I’ve had many people come up to me interested in learning more about it. I’ve had my S3 for over a year now and it has been great. No major issues or concerns. However, I would like more frequent updates to the software. There’s so much potential and it would be great for new features to be released every so often. VanMoof seems to only focus on their newest bikes and looses focus of their previous bikes. Also, their bike hunters channel on YouTube is so fun to watch but for some reason they don’t make them anymore, bummer. If you’re thinking about getting a VanMoof, just do it. I spent weeks contemplating on it because of the negative reviews and one day I decided to go for it. Best decision I made thus far! They have a trial period, so go for it! ENJOY!! 🚲💨
-- guava JCity, 2023-07-15

### ***-- "Works as described but could be better"
Mostly everything has worked for me with my S5 since April 2023. The Lock Screen widgets and Apple Watch integration are nice touches. 

What doesn’t work:
1.  Apple Find My is so unreliable (can show past location of bike and say you left it behind while you are riding). Find My sound also doesn’t work. 
2. Unlock worked flawlessly until something changed with last firmware update (6/23).  Now sometimes the bike won’t unlock and takes some minutes to keep trying. 

Feature Request:
1.  Show the assist level permanently in the display while riding instead of only when changing it. 
2. Integrate with Apple Maps or Google Maps for native navigation in the app.  Using the nav apps independently loses display of battery level, speed, etc.  so not as good. 
3. Integration with Apple workouts and Apple Health.
-- Enzo65, 2023-07-07

### ***** "Two bikes"
I have a three year old VanMoof and just bought a second one ( for a different location).  Can one app manage both  bikes 

Thank you 
Brien
-- O’Brien1414, 2023-06-25

### *---- "Doesn’t work and no one will respond"
The bike is fun to ride when it works. Recently it won’t turn on for me. It just flashes on and off and won’t let me reset it. I’ve been waiting for weeks for support to respond to me and it is starting to get ridiculous. I basically have a $2500 brick. 

Really disappointed in this company at the moment.
-- boring_dad, 2023-06-23

### *---- "No support"
Worst customer experience ever. I got error 44, I need a new e shifter - the chat not (only customer service available) doesn’t understand my request. Live chat is supposed to be available until 630 EST - even though it’s much earlier, I still can’t get live customer support, the bot tells me it’s closed. I have a very expensive non-functional bike that repeatedly fails.
-- asskfjfjele, 2023-01-02

### **--- "Cannot use with Apple Watch without iPhone"
This app is stupid that it cannot function when your Apple Watch did not connected to iPhone. So you cannot use touch unlock when you wear Watch only even it’s a cellular enabled which did make any sense.
-- RangerFG, 2022-10-24

### *---- "Rides not working"
New update doesn’t track rides at all - weeks have gone by with intermittent tracking - used to be flawless.
-- TYLERSAYRE, 2022-10-22

### *---- "Brick"
Loved the bike until it completely stopped working. That was almost 3 months ago.  Still waiting on a box to get the bike repaired. Support is less than helpful.  How is it taking months to ship a box?  How long will the actual repair take?  Ridiculous.
-- res.doc, 2022-10-12

### *---- "iOS 16 BUG"
On iOS 16, the app is logging me out and saying with any network “This connection is not private” please fix ASAP
-- cristianaaron, 2022-09-20

### *---- "Crashing"
My last update has caused my app to crash. I can’t use it anymore. Have deleted and reopened, but nothing.
-- seasandsaw, 2022-08-29

### ***** "The best bike ever made"
It’s been made easy to move around with.
-- FMADE, 2022-07-22

### ***** "2-Step Unlock"
Hello Vanmoof Team,

The Kick-lock is one of the key feature of the bike and I love it for giving me this confidence leaving mine outside. However and unfortunately, I still have to use a regular lock as well for a “secured” look most of the time and I believe many people do the same. This way a little problem arises when you come back to continue voofing around - it is sketchy to not bother the alarm (You could seen a meme with Tom Cruise from r/Vanmoof haha). 

Today my head visited a thought what if I have Touch Unlock on, it would be really helpful to turn off the alarm as the bike detects my phone, keeping the Kick-lock until a rider presses a button. Needless to say, if button wasn’t pressed, turn on the alarm again.

I know it’s possible to unlock the Kick-lock first by lifting the rear wheel but in my opinion it is very unnatural. Also I know there can be a case I couldn’t see, but I still hope you find this useful.
-- Шкьвшвдвдудыдуд, 2022-06-30

### *---- "Stay Away"
The app is poor stay away. The bike doesn’t connect stay away. They try to make it high tech but it’s so high tech you can’t get the bike to operate.
-- Get another bike, 2022-06-18

### ***** "Add Denver!"
Just got my S3 today!!!! Amazing ride! App is amazing. Wish Apple Watch app had more functionality but I shouldn’t be complaining. Please add more support for Colorado USA!!!!
-- OrionTheCrewson, 2022-06-10

### ***-- "Pathetic app"
What a worst app doesn’t work like 99% of the times
-- Gagdhfkfhtjrjrjfjrj, 2022-06-05

### **--- "Updated app worse than before"
Newest app is buggy and makes unlocking my bike harder than it was before update. Disappointing.
-- A120, 2022-05-28

[View all VanMoof reviews and detailed analytics on AppTail](https://apptail.io/account/signup?utm_campaign=ai-crawl&amp;utm_content=reviews)


## VanMoof Store Rankings
| Chart | Country | Category | Rank |
|-------|---------|----------|------|
| Top Free | Netherlands | Travel | #242 |

## VanMoof Discovered Keywords
- vanmoof

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## VanMoof Available In
- [Netherlands](https://apptail.io/app/vanmoof-CwZ/netherlands)
- [Germany](https://apptail.io/app/vanmoof-CwZ/germany)
- [United States](https://apptail.io/app/vanmoof-CwZ/united-states)
- [France](https://apptail.io/app/vanmoof-CwZ/france)
- [United Kingdom](https://apptail.io/app/vanmoof-CwZ/united-kingdom)
- [Japan](https://apptail.io/app/vanmoof-CwZ/japan)
- [Belgium](https://apptail.io/app/vanmoof-CwZ/belgium)
- [Italy](https://apptail.io/app/vanmoof-CwZ/italy)
- [Austria](https://apptail.io/app/vanmoof-CwZ/austria)
- [Switzerland](https://apptail.io/app/vanmoof-CwZ/switzerland)
- [Spain](https://apptail.io/app/vanmoof-CwZ/spain)
- [Denmark](https://apptail.io/app/vanmoof-CwZ/denmark)
- [Ireland](https://apptail.io/app/vanmoof-CwZ/ireland)
- [Canada](https://apptail.io/app/vanmoof-CwZ/canada)
- [Poland](https://apptail.io/app/vanmoof-CwZ/poland)
- [Norway](https://apptail.io/app/vanmoof-CwZ/norway)
- [Portugal](https://apptail.io/app/vanmoof-CwZ/portugal)
- [Finland](https://apptail.io/app/vanmoof-CwZ/finland)
- [China](https://apptail.io/app/vanmoof-CwZ/china)
- [India](https://apptail.io/app/vanmoof-CwZ/india)
- [Czechia](https://apptail.io/app/vanmoof-CwZ/czechia)
- [Australia](https://apptail.io/app/vanmoof-CwZ/australia)
- [Brazil](https://apptail.io/app/vanmoof-CwZ/brazil)
- [Russia](https://apptail.io/app/vanmoof-CwZ/russia)
- [Romania](https://apptail.io/app/vanmoof-CwZ/romania)
- [Taiwan](https://apptail.io/app/vanmoof-CwZ/taiwan)
- [Türkiye](https://apptail.io/app/vanmoof-CwZ/turkey)
- [Mexico](https://apptail.io/app/vanmoof-CwZ/mexico)
- [Hungary](https://apptail.io/app/vanmoof-CwZ/hungary)
- [South Korea](https://apptail.io/app/vanmoof-CwZ/south-korea)
- [Hong Kong SAR China](https://apptail.io/app/vanmoof-CwZ/hong-kong)
- [Greece](https://apptail.io/app/vanmoof-CwZ/greece)
- [Thailand](https://apptail.io/app/vanmoof-CwZ/thailand)
- [Argentina](https://apptail.io/app/vanmoof-CwZ/argentina)
- [Slovenia](https://apptail.io/app/vanmoof-CwZ/slovenia)
- [Singapore](https://apptail.io/app/vanmoof-CwZ/singapore)
- [Belarus](https://apptail.io/app/vanmoof-CwZ/belarus)
- [South Africa](https://apptail.io/app/vanmoof-CwZ/south-africa)
- [Azerbaijan](https://apptail.io/app/vanmoof-CwZ/azerbaijan)
- [Brunei](https://apptail.io/app/vanmoof-CwZ/brunei)
- [Chile](https://apptail.io/app/vanmoof-CwZ/chile)
- [Colombia](https://apptail.io/app/vanmoof-CwZ/colombia)
- [Algeria](https://apptail.io/app/vanmoof-CwZ/algeria)
- [Ecuador](https://apptail.io/app/vanmoof-CwZ/ecuador)
- [Egypt](https://apptail.io/app/vanmoof-CwZ/egypt)
- [Indonesia](https://apptail.io/app/vanmoof-CwZ/indonesia)
- [Israel](https://apptail.io/app/vanmoof-CwZ/israel)
- [Kuwait](https://apptail.io/app/vanmoof-CwZ/kuwait)
- [Kazakhstan](https://apptail.io/app/vanmoof-CwZ/kazakhstan)
- [Lebanon](https://apptail.io/app/vanmoof-CwZ/lebanon)
- [Malaysia](https://apptail.io/app/vanmoof-CwZ/malaysia)
- [Nigeria](https://apptail.io/app/vanmoof-CwZ/nigeria)
- [New Zealand](https://apptail.io/app/vanmoof-CwZ/new-zealand)
- [Peru](https://apptail.io/app/vanmoof-CwZ/peru)
- [Philippines](https://apptail.io/app/vanmoof-CwZ/philippines)
- [Pakistan](https://apptail.io/app/vanmoof-CwZ/pakistan)
- [Saudi Arabia](https://apptail.io/app/vanmoof-CwZ/saudi-arabia)
- [Ukraine](https://apptail.io/app/vanmoof-CwZ/ukraine)
- [United Arab Emirates](https://apptail.io/app/vanmoof-CwZ/united-arab-emirates)

---

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