---
title: "vel'OH! official - Reviews, Revenue and Downloads in Luxembourg | Apple App Store"
description: "Download the “vel’OH! officiel” app and access nearly 1,000 shared bikes and 97 docking stations. Use our bike-sharing system to explore like never before!  Bike-sharing has never been so easy  Open t"
---

# vel'OH! official — Luxembourg

![vel'OH! official App Icon](https://is1-ssl.mzstatic.com/image/thumb/Purple211/v4/c6/0c/42/c60c4215-2d7c-c3ce-5b45-95a9787be91d/AppIcon-0-1x_U007emarketing-0-7-0-85-220-0.png/434x0w.png)

**Developer:** [JCDecaux](https://apptail.io/developer/jcdecaux-ibV) (Spain)
**Category:** Travel
**Rating:** 4.3/5 (1,492 ratings)
**Price:** Free
**Bundle ID:** com.jcdecaux.vls.luxembourg
**Store:** Apple App Store
**Country:** Luxembourg
**Version:** 3.6.1 (released 2026-09-07)
**Original Release:** 2018-12-01
**Languages:** German, French, English

**App Store Link:** [Download on Apple App Store](https://apps.apple.com/lu/app/app/id1414204999)
**AppTail Page:** [https://apptail.io/app/veloh-official-Pbwb/luxembourg](https://apptail.io/app/veloh-official-Pbwb/luxembourg)

## vel'OH! official Description
Download the “vel’OH! officiel” app and access nearly 1,000 shared bikes and 97 docking stations. Use our bike-sharing system to explore like never before!

Bike-sharing has never been so easy

Open the app and activate your location services to find the closest docking station with available bikes.

When you arrive close to the station, press “Unlock a vel’OH!” and choose your vel’OH! from the list of available bikes there. 

At the end of your ride, a notification will be sent to your mobile confirming the safe return of the bike to a docking station and you will be able to share your experience with a community of active users. 

Flexible options: annual, daily or three-day rentals

The “vel’OH! officiel” app can be tailored to your needs: just select the option that is best suited to your lifestyle. The first thirty minutes of every ride are free. Bank card payments are secure.

Access the service as a group 

You can borrow up to five bikes at the same time with the “vel’OH! officiel” app. Spread the word! Whether you have an annual pass or not, you can purchase up to five additional short-term passes in just one click.

Collect points

Use the app to actively contribute to the good operation and improvement of the service by giving feedback on your bike at the end of each ride, or by flagging a defect to the technical service. 

Latest news about vel’OH!

Stay abreast of the most recent vel’OH! service developments: novelties, temporary station closures, tips... everything you need to know for an even more user-friendly and fun experience! 

Telephone support

Access the history of your rides and passes, and contact our support team easily – by phone (in English and French) or via the app.

## vel'OH! official Screenshots
- [Screenshot 1](https://is1-ssl.mzstatic.com/image/thumb/PurpleSource221/v4/40/dc/0f/40dc0f23-5ac2-ec5c-0e61-270c5ba5e05b/Lux.jpg/1242x2688.png)
- [Screenshot 2](https://is1-ssl.mzstatic.com/image/thumb/PurpleSource221/v4/86/c3/44/86c344e6-8de6-09f6-1aad-57248eed84c0/Lux3.jpg/1242x2688.png)

## vel'OH! official Rating Breakdown in Luxembourg
- 5 stars: 1,069 (72%)
- 4 stars: 162 (11%)
- 3 stars: 69 (5%)
- 2 stars: 37 (2%)
- 1 stars: 155 (10%)

## vel'OH! official Reviews in Luxembourg

### **--- "Do something about delivery drivers"
It’s frustrating to see delivery drivers using the bikes excessively, leaving none for public use. These bikes should be for the community, not for commercial purposes. I hope this issue is addressed soon.
-- cSohaib, 2025-01-27

### ***** "Flawed but crazy cheap"
The app is buggy and the bikes are often broken or not in stock for the busier stations, but for the price you really can’t complain, very handy and fun
-- GvnDnn, 2025-01-15

### **--- "Key features to be added to report issues"
I  was hoping that the new update would include the option to easily report issues with bikes that need repair or that cannot be detached from the docking station. That is really important to improve the service
-- lemien75, 2025-01-15

### *---- "Almost Useless"
I've held off on writing this review for about a month but today tipped me over the edge. Of the 5 different bikes at three different stations I tried to release, every single one was jammed. All 5 bikes were at the stations in Kirchberg and every single one would not release from its dock. What good is a bike share program or a bike share app if the bikes are always stuck in their charging stations? This is also not the first time this has happened. Including tonight, more than half of the bikes I try to release are jammed and cannot be released. And this is over the course of about two months.
-- Cshlaxr160, 2025-01-14

### *---- "No left brake"
No brake
-- Nsvyejdbx, 2024-09-22

### *---- "Abonnement"
J’ai acheté un abonnement de 1ANS pour que je ne puisse plus me connecter l’application est NUL!
-- Coutil_vanille, 2024-09-18

### *---- "Nul"
Jamais de vélo disponible s’il y en a ça ne fonctionne pas et vous prélève 1€ de temps en temps même si on n’a pas pris de vélo! Grosse arnaque évitez de gaspiller vos sous
-- ..Marijuana.., 2024-07-30

### **--- "Panne"
App souvent indisponible, temporisation en cas de changement de vélo alors que cela est très souvent nécessaire vu les problèmes rencontrés avec ceux ci
-- Jay H PCL, 2024-07-22

### *---- "Je sert a rien"
J’ai payé un abonnement de 1 an juste pour que cette appli ne marche pas! Elle beug tout le temps, les vélos ne se déverouillent pas! Enplus la moitié des vélos ont des problèmes! Si vous comptez la dessus pour vous transporter au travail tous les jours oubliez! Faites mieux d’acheter un vélo electrique fiable.
-- Lesleybarbosa, 2024-06-12

### *---- "problems unlocking"
I had to try several times to unlock the véloh
-- kcfw1295, 2024-06-02

[View all vel'OH! official reviews and detailed analytics on AppTail](https://app.apptail.io/signup?utm_campaign=ai-crawl&utm_content=reviews)




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## vel'OH! official Available In
- [Luxembourg](https://apptail.io/app/veloh-official-Pbwb/luxembourg)
- [France](https://apptail.io/app/veloh-official-Pbwb/france)
- [Germany](https://apptail.io/app/veloh-official-Pbwb/germany)
- [Italy](https://apptail.io/app/veloh-official-Pbwb/italy)
- [Portugal](https://apptail.io/app/veloh-official-Pbwb/portugal)
- [Belgium](https://apptail.io/app/veloh-official-Pbwb/belgium)
- [United Kingdom](https://apptail.io/app/veloh-official-Pbwb/united-kingdom)
- [Spain](https://apptail.io/app/veloh-official-Pbwb/spain)
- [United States](https://apptail.io/app/veloh-official-Pbwb/united-states)
- [Netherlands](https://apptail.io/app/veloh-official-Pbwb/netherlands)
- [Brazil](https://apptail.io/app/veloh-official-Pbwb/brazil)
- [Greece](https://apptail.io/app/veloh-official-Pbwb/greece)
- [Türkiye](https://apptail.io/app/veloh-official-Pbwb/turkey)
- [Canada](https://apptail.io/app/veloh-official-Pbwb/canada)
- [Ukraine](https://apptail.io/app/veloh-official-Pbwb/ukraine)
- [Switzerland](https://apptail.io/app/veloh-official-Pbwb/switzerland)
- [Hungary](https://apptail.io/app/veloh-official-Pbwb/hungary)
- [India](https://apptail.io/app/veloh-official-Pbwb/india)
- [South Africa](https://apptail.io/app/veloh-official-Pbwb/south-africa)
- [Ireland](https://apptail.io/app/veloh-official-Pbwb/ireland)
- [Poland](https://apptail.io/app/veloh-official-Pbwb/poland)
- [Romania](https://apptail.io/app/veloh-official-Pbwb/romania)
- [Mexico](https://apptail.io/app/veloh-official-Pbwb/mexico)
- [Denmark](https://apptail.io/app/veloh-official-Pbwb/denmark)
- [Sweden](https://apptail.io/app/veloh-official-Pbwb/sweden)
- [Czechia](https://apptail.io/app/veloh-official-Pbwb/czechia)
- [Finland](https://apptail.io/app/veloh-official-Pbwb/finland)
- [Russia](https://apptail.io/app/veloh-official-Pbwb/russia)
- [Colombia](https://apptail.io/app/veloh-official-Pbwb/colombia)
- [United Arab Emirates](https://apptail.io/app/veloh-official-Pbwb/united-arab-emirates)
- [Argentina](https://apptail.io/app/veloh-official-Pbwb/argentina)
- [Austria](https://apptail.io/app/veloh-official-Pbwb/austria)
- [Australia](https://apptail.io/app/veloh-official-Pbwb/australia)
- [Chile](https://apptail.io/app/veloh-official-Pbwb/chile)
- [China](https://apptail.io/app/veloh-official-Pbwb/china)
- [Estonia](https://apptail.io/app/veloh-official-Pbwb/estonia)
- [Hong Kong SAR China](https://apptail.io/app/veloh-official-Pbwb/hong-kong)
- [Lithuania](https://apptail.io/app/veloh-official-Pbwb/lithuania)
- [Norway](https://apptail.io/app/veloh-official-Pbwb/norway)
- [Taiwan](https://apptail.io/app/veloh-official-Pbwb/taiwan)
- [Vietnam](https://apptail.io/app/veloh-official-Pbwb/vietnam)
- [Peru](https://apptail.io/app/veloh-official-Pbwb/peru)
- [Jordan](https://apptail.io/app/veloh-official-Pbwb/jordan)
- [Egypt](https://apptail.io/app/veloh-official-Pbwb/egypt)
- [Malta](https://apptail.io/app/veloh-official-Pbwb/malta)
- [Lebanon](https://apptail.io/app/veloh-official-Pbwb/lebanon)
- [Singapore](https://apptail.io/app/veloh-official-Pbwb/singapore)
- [Israel](https://apptail.io/app/veloh-official-Pbwb/israel)
- [Philippines](https://apptail.io/app/veloh-official-Pbwb/philippines)
- [Pakistan](https://apptail.io/app/veloh-official-Pbwb/pakistan)
- [Indonesia](https://apptail.io/app/veloh-official-Pbwb/indonesia)
- [Saudi Arabia](https://apptail.io/app/veloh-official-Pbwb/saudi-arabia)
- [Ecuador](https://apptail.io/app/veloh-official-Pbwb/ecuador)
- [Thailand](https://apptail.io/app/veloh-official-Pbwb/thailand)
- [Nigeria](https://apptail.io/app/veloh-official-Pbwb/nigeria)
- [Algeria](https://apptail.io/app/veloh-official-Pbwb/algeria)
- [Azerbaijan](https://apptail.io/app/veloh-official-Pbwb/azerbaijan)
- [Belarus](https://apptail.io/app/veloh-official-Pbwb/belarus)
- [Kuwait](https://apptail.io/app/veloh-official-Pbwb/kuwait)
- [South Korea](https://apptail.io/app/veloh-official-Pbwb/south-korea)
- [New Zealand](https://apptail.io/app/veloh-official-Pbwb/new-zealand)
- [Sri Lanka](https://apptail.io/app/veloh-official-Pbwb/sri-lanka)
- [Latvia](https://apptail.io/app/veloh-official-Pbwb/latvia)
- [Iceland](https://apptail.io/app/veloh-official-Pbwb/iceland)
- [Uzbekistan](https://apptail.io/app/veloh-official-Pbwb/uzbekistan)
- [Croatia](https://apptail.io/app/veloh-official-Pbwb/croatia)
- [Slovenia](https://apptail.io/app/veloh-official-Pbwb/slovenia)
- [Kazakhstan](https://apptail.io/app/veloh-official-Pbwb/kazakhstan)
- [Bulgaria](https://apptail.io/app/veloh-official-Pbwb/bulgaria)

---

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