---
title: "Via NHV - Reviews, Revenue and Downloads in United States | Apple App Store"
description: "Via NHV is a new way to get around New Haven. We’re a ridesharing service that’s smart, easy, and reliable.  With a few taps, book a ride in the app and our technology will pair you with other people "
---

# Via NHV — United States
> On-demand, flexible transit

![Via NHV App Icon](https://is1-ssl.mzstatic.com/image/thumb/Purple211/v4/45/50/6a/45506a5e-3f95-9f63-86b9-fbf2dbdbfeb4/PlatformAppIcon-0-0-1x_U007emarketing-0-8-0-0-85-220.png/434x0w.png)

**Developer:** [Via Transportation](https://apptail.io/developer/via-transportation-sdd) (United States)
**Category:** Travel
**Rating:** 4.8/5 (163 ratings)
**Price:** Free
**Bundle ID:** com.ridewithvia.NAH.NHVRider
**Store:** Apple App Store
**Country:** United States
**Version:** 4.27.16 (released 2026-07-16)
**Original Release:** 2025-03-03
**Languages:** Spanish, English, Arabic

**App Store Link:** [Download on Apple App Store](https://apps.apple.com/us/app/app/id6742031316)
**AppTail Page:** [https://apptail.io/app/via-nhv-cIcv/united-states](https://apptail.io/app/via-nhv-cIcv/united-states)

## Via NHV Description
Via NHV is a new way to get around New Haven. We’re a ridesharing service that’s smart, easy, and reliable.

With a few taps, book a ride in the app and our technology will pair you with other people headed your way.

HOW IT WORKS:
- Book a ride by setting your pickup and dropoff addresses, and indicating if you’re riding with any additional passengers. 
- You will be given an estimated time when the vehicle will arrive upon booking your trip and on which nearby block you should meet your driver. The estimated arrival time of the driver will be automatically updated as your vehicle makes its way to meet you.
- When your driver arrives, please promptly board the vehicle.
- There may be others on board, or you may make a few additional stops along the way! You can track your ride and share your status in real-time trip from the app. 

SHARING YOUR TRIP:
Our algorithm matches people headed in the same direction. This means you’re getting the convenience of a private ride with the efficiency and reliability of a public one.

FLEXIBLE BOOKING.
Book a ride in our app right when you want it — no need to work around a schedule.

RELIABLE:
Track your ride as the driver is on their way to you, and while you’re on the vehicle too. 

OUR VEHICLES:
Via NHV is wheelchair accessible! If you require a wheelchair, simply toggle on “Wheelchair accessibility” in the “Account” tab of your app! When you request a ride, you’ll be matched with a wheelchair accessible vehicle. 

Questions? Reach out at support-via-nhv@ridewithvia.com

Loving your experience so far? Give us a 5-star rating.

## Via NHV Screenshots
- [Screenshot 1](https://is1-ssl.mzstatic.com/image/thumb/PurpleSource211/v4/71/ef/f6/71eff6f3-9d7d-611e-b062-e5d728afb9a2/A.png/1242x2688.png)
- [Screenshot 2](https://is1-ssl.mzstatic.com/image/thumb/PurpleSource211/v4/ba/f9/07/baf9072b-00c8-3b15-b7a3-389afc7fb3ac/B.png/1242x2688.png)
- [Screenshot 3](https://is1-ssl.mzstatic.com/image/thumb/PurpleSource221/v4/7a/aa/ff/7aaaffa7-9ef7-b330-89c8-e98c870b6e47/C.png/1242x2688.png)
- [Screenshot 4](https://is1-ssl.mzstatic.com/image/thumb/PurpleSource221/v4/4a/0f/d7/4a0fd7d5-98c8-971a-e26b-ef138db46803/D.png/1242x2688.png)

## Via NHV Rating Breakdown in United States
- 5 stars: 150 (92%)
- 4 stars: 5 (3%)
- 3 stars: 1 (1%)
- 2 stars: 1 (1%)
- 1 stars: 6 (4%)

## Via NHV Reviews in United States

### *---- "Horrible all around, 0 stars"
This is a terrible software. The driver had been in the same spot for 20 mins still showing as he’ll be 11 mins away and on top of that you guys charged me a cancellation fee, without indicating before I cancelled my ride that there would even be a cancellation fee. This is supposed to be an easy and accessible way for people to get around New Haven but it’s just not. On top of all this your customer service was horrible, and unhelpful- they were talking to me as if I’m supposed to help them. While I don’t mind paying the cheap fare, the app was better when it was free. If I can give 0 stars I would!!
-- SkinnyPeenis, 2025-06-24

### *---- "SERVICE WAS BETTER WHEN IT WAS FREE!"
Cannot open payment option on the app. Called via NHV, I was told to delete the app, add the app, turn on airplane mode, and then turn it off. Guess what?????
Still not working. Customer service was no help. Told me I had to purchase vouchers but could not tell me where to purchase them!  Asked for a manager, no one available and it would take a few days for them to call me back 🤔. Great service when it was free, now I am trying to pay, I am not happy with service I CANNOT get!
-- WKOrangina, 2025-05-08

### ***** "Great Experience"
The driver was great and very professional and the car was very clean and safely got me to my destination. Love the experience looking forward to ride again.
-- Hesper11, 2025-04-09

### *---- "App full of bugs"
I signed up but can’t actually set a destination in the app—it won’t actually register the destination when I hit the “register my destination” button
-- AccordianDreams, 2025-03-30

[View all Via NHV reviews and detailed analytics on AppTail](https://apptail.io/account/signup?utm_campaign=ai-crawl&utm_content=reviews)




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## Via NHV Available In
- [United States](https://apptail.io/app/via-nhv-cIcv/united-states)
- [Israel](https://apptail.io/app/via-nhv-cIcv/israel)
- [United Kingdom](https://apptail.io/app/via-nhv-cIcv/united-kingdom)
- [Argentina](https://apptail.io/app/via-nhv-cIcv/argentina)
- [Mexico](https://apptail.io/app/via-nhv-cIcv/mexico)
- [Nigeria](https://apptail.io/app/via-nhv-cIcv/nigeria)
- [France](https://apptail.io/app/via-nhv-cIcv/france)

---

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