Wonderful
I’ve been travelling around this app is my go to. Works great, fast and reliable, it’s like Expedia but for tours and it’s so helpful
Viator Tours & Guides
Plan travel experiences
#1 Keyword Rankings
Today
Top 10 Rankings
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Top 30 Rankings
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Top 100 Rankings
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Description
Welcome to Viator, the leading marketplace for travel experiences. With over 300,000 tours, activities, and attractions—from simple excursions to extreme adventures (and all the niche, interesting stuff in between)—we empower you to make memories all around the world.
Thanks to industry-leading flexibility and last-minute availability, it's never too late to make any day extraordinary. And with our mobile app putting world-class travel experiences in the palm of your hand, your dream trip is just a few taps away. Whether you need inspiration for things to do on your trip or want to access your tickets on the go, the app has you covered. Here’s how:
Book and manage your trip on the go:
• Browse our amazing selection of tours and activities before and during your trip
• Easily access tickets offline
• Modify, edit, or cancel your bookings from wherever you are
• Get same-day notifications about your activity with directions to your departure and pick up points
• Free cancellation up to 24 hours in advance
Easy trip planning:
• Read millions of reviews from Tripadvisor and our Viator travel communities
• Contact tour guides directly for easy communication
• Create wishlists of all tours and activities you want to book
Flexible payment options:
• Reserve now and pay later
• Pay in instalments with Klarna
• Book with Credit Card, PayPal, or Apple Pay
Exclusive app-only promos:
• Take advantage of in-app messaging offering the latest promos and special offers
Viator Rewards
With Viator Rewards, each time you book an activity with Viator, you’ll earn rewards after your experience. The best part? You can use them to save actual money on future bookings. Do more Viator. Earn. Redeem. Repeat. Simple as that.
No matter what type of traveller you are, Viator will help you make memories that will last a lifetime.
But don’t just take it from us. Here’s what our travel community says about the Viator app:
“So easy and efficient. Even ol’ guys like me can easily manoeuvre using the Viator app! Awesome!”
“Great app. Easy to navigate, lots of options, and great info.”
Rated 4.3/5 on Trustpilot with over 57,000 verified reviews
P.S. Having technical issues with the app? Please email [email protected]
Join the Viator App Feedback Team
Share your thoughts about the Viator App to make it better for our travel community.
https://www.userinterviews.com/opt-in/bTQXz4p6A6krCkVi475HFRm7
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Thanks to industry-leading flexibility and last-minute availability, it's never too late to make any day extraordinary. And with our mobile app putting world-class travel experiences in the palm of your hand, your dream trip is just a few taps away. Whether you need inspiration for things to do on your trip or want to access your tickets on the go, the app has you covered. Here’s how:
Book and manage your trip on the go:
• Browse our amazing selection of tours and activities before and during your trip
• Easily access tickets offline
• Modify, edit, or cancel your bookings from wherever you are
• Get same-day notifications about your activity with directions to your departure and pick up points
• Free cancellation up to 24 hours in advance
Easy trip planning:
• Read millions of reviews from Tripadvisor and our Viator travel communities
• Contact tour guides directly for easy communication
• Create wishlists of all tours and activities you want to book
Flexible payment options:
• Reserve now and pay later
• Pay in instalments with Klarna
• Book with Credit Card, PayPal, or Apple Pay
Exclusive app-only promos:
• Take advantage of in-app messaging offering the latest promos and special offers
Viator Rewards
With Viator Rewards, each time you book an activity with Viator, you’ll earn rewards after your experience. The best part? You can use them to save actual money on future bookings. Do more Viator. Earn. Redeem. Repeat. Simple as that.
No matter what type of traveller you are, Viator will help you make memories that will last a lifetime.
But don’t just take it from us. Here’s what our travel community says about the Viator app:
“So easy and efficient. Even ol’ guys like me can easily manoeuvre using the Viator app! Awesome!”
“Great app. Easy to navigate, lots of options, and great info.”
Rated 4.3/5 on Trustpilot with over 57,000 verified reviews
P.S. Having technical issues with the app? Please email [email protected]
Join the Viator App Feedback Team
Share your thoughts about the Viator App to make it better for our travel community.
https://www.userinterviews.com/opt-in/bTQXz4p6A6krCkVi475HFRm7
Screenshots
User Rating
4.87 out of 5
7,233 ratings in Canada
5 star
6,513
4 star
598
3 star
66
2 star
15
1 star
41
Ratings History
Reviews
Fraud. Avoid Them
They don’t answer messages and place tours in places that are not easy to find then refuse to refund you for leaving you for being late for two minutes because you were looking for them
Be aware
Be sure what you are reserving you activities… for service very hard to reach! And READ carefully all small caps… because If you want to cancel watch out musty impossible to reach them and after they same too late we will bill you anyway!! If you cancel you activity month before the your are safe!! For me it is over after my last activity the application will go straight to the garbage!!! Even if I come back in Japon which I will do, I will proceed another way! For me service it is very important!!
Poor system
I paid for 2 tickets, Viator sent me a conformation that says an email will come. An email comes with a link to get tickets. I click that forwards me to the web that opens my newly downloaded Viator app. It asks me to like with a like to my email address. I click and check my email. I click the link in my email and it confirms me. Then click to continue. The app opens and tells me the link has expired. Resend. After 5 times I could kick myself for trying it a 6th. So still no ticket for tomorrow’s event. I will never use Viator again.
Thanks
Viator is so awesome. I made a mistake on my booking by 3 days. The boat cruise i paid for was nonrefundable or negotiable online policies. The lady from viator called the company for me and they changed it to the correct day. This is my my 5th booking with them and they always come Through. Highly recommend
Great VIATOR experience, as always
Easy to book, easy to pay, easy to make changes. The best!
Search Bar doesn’t work
Scammer app Don’t recommend. Difficult to Search 1 Star
Réservation
Très facile de réserver.
Terrible Customer Service
They would not honour the Free Cancelation within 24hours Policy of booking, because there is conflicting policy that you can’t cancel or make changes within 48hours of the event. Conveniently for Viator, the default is to book less than 48 hours in advance. I was making many bookings in a row, and made a mistake. I booked a tour without updating the date. I had done it so many times that it just slipped by me. Viator’s default is to book for the next available time, in this case it was the next day. I called immediately to correct this. All I got was, “we can’t do anything” and “there is a policy”. What about the other policy? I got no help. I will never use Viator again.
Technical difficulties
I am having difficulty seeing my bookings on the Viator app. When I want to follow the link, it doesn’t connect. Other times it tells me I have no active or past bookings. It also has difficulty accepting my credit card payment. It is not easy to get help for these issues. Please reply. Thank you!
Store Rankings
Ranking History
Category Rankings
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Chart
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Category
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Rank
|
|---|---|---|
|
Top Free
|
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29
|
|
Top Free
|
|
43
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|
Top Free
|
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44
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|
Top Free
|
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55
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Top Free
|
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67
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Keywords
reservation,
visitacity,
rick steeves,
visit a city,
culture trip,
getyourguide,
rick steves audio europe,
get your guide,
viator,
tripadvisor
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Revenue and Downloads
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App Info
- Category
- Travel
- Publisher
- VIATOR SYSTEMS PTY LIMITED
- Languages
- Portuguese, German, Danish, Spanish, French, Dutch, English, Italian, Japanese, Norwegian Bokmål, Swedish
- Recent version
- 13.11.0 (1 week ago )
- Released on
- May 16, 2011 (13 years ago )
- Also available in
- United States, United Kingdom, Canada, Australia, India, France, Mexico, Brazil, Germany, Ireland, South Africa, Singapore, New Zealand, Spain, Philippines, Italy, Netherlands, United Arab Emirates, Switzerland, Hong Kong, Saudi Arabia, Denmark, Colombia, Israel, Malaysia, Belgium, Portugal, Japan, Argentina, Thailand, Sweden, Chile, Norway, Austria, China, Romania, Indonesia, South Korea, Greece, Kuwait, Peru, Ecuador, Vietnam, Egypt, Turkey, Taiwan, Finland, Hungary, Poland, Czechia, Pakistan, Dominican Republic, Nigeria, Ukraine, Lebanon, Azerbaijan, Russia, Kazakhstan, Algeria, Belarus
- Last updated
- 1 week ago