---
title: "ViewPoint Mobile - Reviews, Revenue and Downloads in United States | Apple App Store"
description: "Vertical Wave IP customers can take all of the same advanced call handling and presence management features they rely on in the office with them everywhere! Included in Wave IP Version 3.0+ releases, "
---

# ViewPoint Mobile — United States

![ViewPoint Mobile App Icon](https://is1-ssl.mzstatic.com/image/thumb/Purple125/v4/4e/b9/b5/4eb9b5d1-9819-1513-f776-3b500cdca617/mzl.orzczuvc.png/400x400bb.png)

**Developer:** [Vertical Communications](https://apptail.io/developer/vertical-communications-lJW)
**Category:** Business
**Rating:** 1.5/5 (31 ratings)
**Price:** Free
**Bundle ID:** com.vertical.viewpoint
**Store:** Apple App Store
**Country:** United States
**Version:** 2.3.6 (released 2018-06-13)
**Original Release:** 2012-05-16

**App Store Link:** [Download on Apple App Store](https://apps.apple.com/us/app/app/id521890050)
**AppTail Page:** [https://apptail.io/app/viewpoint-mobile-Rihd/united-states](https://apptail.io/app/viewpoint-mobile-Rihd/united-states)

## ViewPoint Mobile Description
Vertical Wave IP customers can take all of the same advanced call handling and presence management features they rely on in the office with them everywhere! Included in Wave IP Version 3.0+ releases, ViewPoint Mobile provides all the benefits of one-touch access to secure call operations, company directory services, mobile messaging and real-time availability for your entire organization from any Apple iOS device running iOS 7.0 and above.

Enhanced Call Handling
• Place calls over data networks using the integrated softphone, or use your cellular number
• Single phone number for all your inbound and outbound calls
• Call redirect - seamless move active calls between devices
• Incorporate CRM or other corporate data to provide “context” to every call 
• Effortlessly transfer, conference, record and manage multiple calls 
• Annotate calls in real time with textual notes 
Simplified Contact Management
• Single view into company directory, public and private groups and personal contacts
• Personalized “Favorites” list for frequently used contacts

Real-time Presence 
• At-a-glance view of availability and personal status for entire organizations, branch offices and company departments
• Utilize custom personal statuses 

Call History and Logs
• Monitor, track and report mobile call activity
• Single view of inbound and outbound call activity 
• Secure mobile messaging log and usage reporting

Secure Mobile Messaging
• Message co-workers privately and securely
• Ensure compliance with automated monitoring tools for keyword identification and tagging 

Visual Voice Mail
• Single voice mail box for office and mobile phone messages
• Respond to important calls first with a consolidated view of pending messages

Call Recording
• Record any call with a single click, or automatically record all calls
• Access recorded calls securely through a unified voice mail or email inbox
• Annotate recordings with textual notes for easy lookup

## ViewPoint Mobile Screenshots
- [Screenshot 1](https://is1-ssl.mzstatic.com/image/thumb/Purple5/v4/d0/66/1f/d0661f09-15cc-1d3a-bbe0-98538e4f28f6/mzl.vzcqgznl.png/640x960.png)
- [Screenshot 2](https://is1-ssl.mzstatic.com/image/thumb/Purple3/v4/da/f9/1e/daf91efb-5395-8370-9ea3-1fcdbe0a488f/mzl.ezjqdxkn.jpeg/640x960.png)
- [Screenshot 3](https://is1-ssl.mzstatic.com/image/thumb/Purple1/v4/d9/42/32/d94232ed-3c68-5309-a2e3-c147689d8685/mzl.kotkymfq.jpeg/640x960.png)
- [Screenshot 4](https://is1-ssl.mzstatic.com/image/thumb/Purple3/v4/c5/2b/90/c52b9094-4492-aa6d-2220-aa60ef847e91/mzl.loqitydu.jpeg/640x960.png)

## ViewPoint Mobile Rating Breakdown in United States
- 5 stars: 2 (6%)
- 4 stars: 2 (6%)
- 3 stars: 0 (0%)
- 2 stars: 0 (0%)
- 1 stars: 27 (87%)

## ViewPoint Mobile Reviews in United States

### *---- "It was fine until it wasn’t"
If I could rate it 0 stars I would. It was working ok until all of a sudden it wasn’t. First the app was giving me login issues. Then the app suddenly started crashing every time I would try to open it. I deleted it and reinstalled it hoping that would help. It didn’t. Now I can’t use the app at all.
-- superstar_diva, 2022-10-13

### ****- "Pretty good"
This app is pretty good the app the has good quality’s and some glitches that take patience! BUT it’s not all bad. I don’t think that their is a quality control department 
I did do research and couldn’t really find help I did speak to someone like a year ago and didn’t get feed back I think I was supposed to hear something back never did lol. 
The problem occurs off and on with the connection? I sent the issue to the help center so we shall see.
-- ring a ding dean, 2022-09-13

### *---- "Discontinued app"
App no longer works. When it was working it barely did. I’m pretty sure they just gave up on it. Desktop version works great though.
-- XAccess, 2022-05-18

### *---- "Rating No star!"
NOT user friendly at all
-- Gigijomama, 2022-01-12

### *---- "Outdated and possibly abandoned???"
For a company that claims to support its products and customers so well, you’ve certainly ignored this app for a while. Especially considering how important remote work is in the world today. Please fix it. I’m literally going to replace my entire phone system for 400 users because of how bad this app is. 

CallKit support should be a no brainer. 
Built in vpn support in the app would be great. 
Random sign-out and connectivity issues. 
Update for modern resolutions please!
-- BeeferJSutherland, 2021-12-12

### *---- "Garbage"
This app is garbage. It is constantly losing connection despite overwhelmingly strong Internet signals.Tried unloading and uploading it again, but it doesn’t work.
-- Funky Fives, 2021-10-06

### *---- "Terrible App"
Does not work as expected, disconnects from server and does not connect back. 
Terrible App
-- 123wm007, 2021-05-26

### *---- "Definitely not worth a star!!"
Glitching constantly.  Common
-- forrealdelicious, 2021-01-04

### *---- "Issues with the App"
There is a huge delay from when the call comes in until it connects and by the time the call connects the person has already hung up.
-- GK4789, 2020-08-19

### *---- "Not worth a star"
This app sounds like a great idea, and it sometimes works, but more often than not is just plain awful. 

It constantly requires me to log in. Once I do, it is somewhat functional for about a day. 

Push notifications are not enough. We need CallKit support so it actually rings. Alternatively, it could benefit from playing a loud, long ring rather than a little default alert sound. 

I can not believe it still does not support modern  devices resolutions! 

When actually on a call, LTE connection seem fine. However, calls taken over WiFi do not roam to other access points or switch over to LTE when WiFi is lost. This is very unprofessional when on an important call. 

I would love for these issues to be fixed. So many others have figured out voip, why is Vertical so far behind the ball??
-- ckwebz, 2020-02-19

[View all ViewPoint Mobile reviews and detailed analytics on AppTail](https://app.apptail.io/signup?utm_campaign=ai-crawl&utm_content=reviews)





## ViewPoint Mobile Available In
- [United States](https://apptail.io/app/viewpoint-mobile-Rihd/united-states)
- [India](https://apptail.io/app/viewpoint-mobile-Rihd/india)
- [United Kingdom](https://apptail.io/app/viewpoint-mobile-Rihd/united-kingdom)
- [Nigeria](https://apptail.io/app/viewpoint-mobile-Rihd/nigeria)
- [Brazil](https://apptail.io/app/viewpoint-mobile-Rihd/brazil)
- [Belarus](https://apptail.io/app/viewpoint-mobile-Rihd/belarus)
- [Canada](https://apptail.io/app/viewpoint-mobile-Rihd/canada)
- [Switzerland](https://apptail.io/app/viewpoint-mobile-Rihd/switzerland)
- [Chile](https://apptail.io/app/viewpoint-mobile-Rihd/chile)
- [China](https://apptail.io/app/viewpoint-mobile-Rihd/china)
- [Colombia](https://apptail.io/app/viewpoint-mobile-Rihd/colombia)
- [Germany](https://apptail.io/app/viewpoint-mobile-Rihd/germany)
- [Dominican Republic](https://apptail.io/app/viewpoint-mobile-Rihd/dominican-republic)
- [Algeria](https://apptail.io/app/viewpoint-mobile-Rihd/algeria)
- [Ecuador](https://apptail.io/app/viewpoint-mobile-Rihd/ecuador)
- [Egypt](https://apptail.io/app/viewpoint-mobile-Rihd/egypt)
- [Hong Kong SAR China](https://apptail.io/app/viewpoint-mobile-Rihd/hong-kong)
- [Indonesia](https://apptail.io/app/viewpoint-mobile-Rihd/indonesia)
- [Israel](https://apptail.io/app/viewpoint-mobile-Rihd/israel)
- [Jordan](https://apptail.io/app/viewpoint-mobile-Rihd/jordan)
- [Japan](https://apptail.io/app/viewpoint-mobile-Rihd/japan)
- [South Korea](https://apptail.io/app/viewpoint-mobile-Rihd/south-korea)
- [Kuwait](https://apptail.io/app/viewpoint-mobile-Rihd/kuwait)
- [Kazakhstan](https://apptail.io/app/viewpoint-mobile-Rihd/kazakhstan)
- [Lebanon](https://apptail.io/app/viewpoint-mobile-Rihd/lebanon)
- [Madagascar](https://apptail.io/app/viewpoint-mobile-Rihd/madagascar)
- [Mexico](https://apptail.io/app/viewpoint-mobile-Rihd/mexico)
- [Malaysia](https://apptail.io/app/viewpoint-mobile-Rihd/malaysia)
- [Norway](https://apptail.io/app/viewpoint-mobile-Rihd/norway)
- [New Zealand](https://apptail.io/app/viewpoint-mobile-Rihd/new-zealand)
- [Peru](https://apptail.io/app/viewpoint-mobile-Rihd/peru)
- [Philippines](https://apptail.io/app/viewpoint-mobile-Rihd/philippines)
- [Pakistan](https://apptail.io/app/viewpoint-mobile-Rihd/pakistan)
- [Russia](https://apptail.io/app/viewpoint-mobile-Rihd/russia)
- [Saudi Arabia](https://apptail.io/app/viewpoint-mobile-Rihd/saudi-arabia)
- [Singapore](https://apptail.io/app/viewpoint-mobile-Rihd/singapore)
- [Thailand](https://apptail.io/app/viewpoint-mobile-Rihd/thailand)
- [Türkiye](https://apptail.io/app/viewpoint-mobile-Rihd/turkey)
- [Taiwan](https://apptail.io/app/viewpoint-mobile-Rihd/taiwan)
- [Ukraine](https://apptail.io/app/viewpoint-mobile-Rihd/ukraine)
- [Uruguay](https://apptail.io/app/viewpoint-mobile-Rihd/uruguay)
- [Vietnam](https://apptail.io/app/viewpoint-mobile-Rihd/vietnam)
- [United Arab Emirates](https://apptail.io/app/viewpoint-mobile-Rihd/united-arab-emirates)
- [South Africa](https://apptail.io/app/viewpoint-mobile-Rihd/south-africa)
- [Argentina](https://apptail.io/app/viewpoint-mobile-Rihd/argentina)
- [Australia](https://apptail.io/app/viewpoint-mobile-Rihd/australia)
- [Azerbaijan](https://apptail.io/app/viewpoint-mobile-Rihd/azerbaijan)

---

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