---
title: "Virgin Active SA - Reviews, Revenue and Downloads in United States | Apple App Store"
description: "Welcome to Virgin Active’s new wellness app that gives you real rewards for hitting your personal wellness goals. • Real rewards: Instant fist-bumps from iconic partners • Real endorphins: Book all yo"
---

# Virgin Active SA — United States
> Live happily ever active.

![Virgin Active SA App Icon](https://is1-ssl.mzstatic.com/image/thumb/Purple211/v4/c6/a9/0d/c6a90d9a-d3d1-d0fa-b00f-98e1359b143b/ZaAppIcon-1x_U007emarketing-0-11-0-85-220-0.png/434x0w.png)

**Developer:** [Virgin Active South Africa (Pty)](https://apptail.io/developer/virgin-active-south-africa-pty-TZKc) (South Africa)
**Category:** Health Fitness
**Rating:** 4.8/5 (644 ratings)
**Price:** Free
**Bundle ID:** za.co.myvirginactive
**Store:** Apple App Store
**Country:** United States
**Version:** 4.7.3 (released 2026-03-22)
**Original Release:** 2022-03-15
**Languages:** English, German, Italian

**App Store Link:** [Download on Apple App Store](https://apps.apple.com/us/app/app/id1022763576)
**AppTail Page:** [https://apptail.io/app/virgin-active-ash/united-states](https://apptail.io/app/virgin-active-ash/united-states)

## Virgin Active SA Description
Welcome to Virgin Active’s new wellness app that gives you real rewards for hitting your personal wellness goals.
• Real rewards: Instant fist-bumps from iconic partners
• Real endorphins: Book all your fave club classes up to 8 days in advance
• Scan the app to enter the club with your digital access card
• Real support: Train anywhere, anytime, with on-demand classes
• Designed to support real progress with real rewards and guidance, this isn’t an app… It’s your personal, free smoothie-giving, endorphin unleashing, goal crushing, wellness weapon.

## Virgin Active SA Screenshots
- [Screenshot 1](https://is1-ssl.mzstatic.com/image/thumb/PurpleSource211/v4/cb/68/b2/cb68b209-bb95-4f2b-cea2-3ad35be24886/532c9975-d982-46a4-9865-5f5a4817c240_1340UK_App_Launch_-_IOS_App_Store_-_6.5_1242x2688_1.jpg/1242x2688.png)
- [Screenshot 2](https://is1-ssl.mzstatic.com/image/thumb/PurpleSource221/v4/c8/9e/f9/c89ef900-59fe-e778-1ebd-5174b775c498/0bd5e6a7-fedb-419c-a5fb-48594086bba1_1340UK_App_Launch_-_IOS_App_Store_-_6.5_1242x2688_2.jpg/1242x2688.png)
- [Screenshot 3](https://is1-ssl.mzstatic.com/image/thumb/PurpleSource211/v4/25/3d/1b/253d1b75-a58b-47d1-4fc8-152e0b50a098/031323a9-3874-4893-915a-50977c5a7ddb_1340UK_App_Launch_-_IOS_App_Store_-_6.5_1242x2688_3.jpg/1242x2688.png)
- [Screenshot 4](https://is1-ssl.mzstatic.com/image/thumb/PurpleSource211/v4/ef/72/93/ef729314-4428-1dc4-4ace-fe7137b4b372/af5dd6f1-433b-499e-883c-c1684b463a2f_1340UK_App_Launch_-_IOS_App_Store_-_6.5_1242x2688_4.jpg/1242x2688.png)
- [Screenshot 5](https://is1-ssl.mzstatic.com/image/thumb/PurpleSource221/v4/a9/ce/6a/a9ce6a78-929e-d495-b49b-1291a813351f/8aea9377-b192-49bf-a90c-3e584ef34640_1340UK_App_Launch_-_IOS_App_Store_-_6.5_1242x2688_5.jpg/1242x2688.png)

## Virgin Active SA Rating Breakdown in United States
- 5 stars: 538 (84%)
- 4 stars: 79 (12%)
- 3 stars: 18 (3%)
- 2 stars: 3 (0%)
- 1 stars: 6 (1%)

## Virgin Active SA Reviews in United States

### *---- "What happened to the "club entry" button on the home page?"
Literally the only thing I use in the app and it just disappeared with the most recent update
-- Sad8w, 2025-04-29

### *---- "Limited functionality"
The option to add the class to the calendar does not work on iPhone! Before you could see it but you could see not add it as there is no button at add it or save or even exit that screen! Please do carry out more testing before rolling out the new version. The comments no where we could rate the instructor has also disappeared from the app!
-- veedecot, 2024-09-10

### *---- "Cannot reset my password as the app dies not reapond"
I deleted the app and reinstalled it now i cannot reset my password as the app does not respons
-- Also Had enough, 2024-01-24

### *---- "Worst app ever"
Get an app designer that knows how to code properly. This app is rubbish. Slow, unresponsive and inaccurate. It does not reflect the correct rewards, timetables hardly load and is a waste of time and money
-- llbgs, 2023-12-08

### *---- "Useless"
Writing my first ever app review because I’ve never used a worse one before. I do not receive any rewards despite going to the gym regularly and calling the help centre twice (my email went unanswered). My husband doesn’t have this problem, though, and no one seems able to explain why. I also don’t understand why the app has to be uninstalled and reinstalled, instead of pushing out updates. Bottom line: don’t roll out apps that don’t actually work and make promises to customers that you can’t keep. You’re wasting everyone’s time.
-- Grzzly87, 2023-10-17

### *---- "This app does NOT work"
This app is useless. Went to gym 3 times this week and the app only recorded 1. So no reward again for me this week. When I queried at the reception I was told I could use my card or the app and it really makes no difference because it still doesn’t record my entrance and exit. The lady said I’m not to worry they come back to me, but by the time they do the reward has expired. My history shows my expired rewards! The lady then said she would log a call.  FIX IT!!!!!
-- ShazGlass, 2023-10-06

### *---- "Rewards Don’t Actually Work"
Been to the gym almost every day since I joined. Check in and then check out when I leave. A single time the app registered my attendance for rewards, otherwise never. Please don’t push technology and a rewards program on your members if it doesn’t work, just makes people frustrated and angry at your brand!
-- Jayzzzll, 2023-09-12

### *---- "What is the point"
Rewards are not uploaded. Gym visits not logged. Now I can’t access other club timetables to book weekend classes. POOR
-- Franklymydearidontgiveadamn, 2023-09-09

### *---- "The worst app"
The worst app ever.
-- Jamesie1313, 2023-08-29

### *---- "Rewards don’t work"
Overpromised and underdelivered. This is terrible execution of a highly marketable feature of the gym. My rewards don’t show up each week even though I complete 2 or more workouts at the gym (which reflect in-app). My sprint goal resets to zero at the beginning of each new week even though it should be cumulatively ticking upwards. When I speak to the club staff they say it’s a known problem that many like me are experiencing. Let’s try again VA.
-- Johan-Joseph, 2023-08-20

### *---- "Does not work"
Terrible app
Not able to reset password 
Not able to rejoin
Not able to choose club o wifi or Mobile 
Thanks for nothing
-- Pjpano, 2023-07-19

### *---- "Pathetic"
This app doesn’t work! They tell you to download the app! You do and then try to sign in or reset but nothing works … trying for an hour then two! I had deleted the app 3 years ago for same problem and 3 years later same problem ! The developer handling this app should be fired! Seriously ! Read your reviews!
-- Vi7469, 2023-07-03

### **--- "Extremely slow app after update"
The appreciate the new features of the app. However, the new app is EXTREMELY slow to open. It can take anything between 20 seconds to over a minute to open even on WiFi which is insane. Especially if you want to use the “seamless” digital card when entering and exiting the gym.
-- seamusbjh, 2023-06-21

### *---- "Can’t Log In my Account smh"
Between the load shedding & no inverters at ANY of the locations that I’m close to & now this new update that’s not allowing me to log into this app is extremely frustrating. What’s the point of paying this service when it’s not convenient??? 

I’m trying to be patient & understanding but I’m a human and my patience is running out! My money & time is valuable to me. I work too hard to give money for free….smh
-- Bruce Banner Jr, 2023-06-07

### *---- "A mess"
Since the “new” version which renders the card to use the gym useless , I have not been able to login, tried resetting the password too many times. Latest error is no internet access , even though I can access the virgin web page . A poor start to what was supposed to be the brand new way of using the gym. I am told by Virgin staff I can’t use the gym without the App? Really ?
-- ysamrod, 2023-06-03

### *---- "Stay away-don’t join up"
I’m a paid up member of Silo Collection. I introduced a friend to the gym, who signed up with promises of a month of free smoothies for both of us. We never got the smoothies. Never.  Despite repeated follow ups to the club manager, and their promises of “escalating” the matter. It was all just a con. Nothing was ever done. Needless to say they didn’t forget to debit our bank accounts for monthly subs.
-- frustratedcorelli, 2022-10-25

### ****- "Digital membership card?"
I absolutely love this app. Great layout and well thought out. I had no problem creating an account and signing into my existing membership, thanks for making it so convenient. My only hope is that in Virgin Active will give the option to allow me to not only have access to a digital membership card but to also allow me to add it to the Apple Wallet app to streamline and increase the convenience of accessing the gym as nowadays everyone has their phone on hand. Please consider this, Virgin Active.
-- Marko Burger, 2022-03-18

### *---- "Worst app ever"
Dont even waist ur time downloading this crap, wont let you register keeps giving an error. Tried contacting them and they just dont answer, DO NOT WAIST UR TIME WITH THIS!!!!!!
-- dontevenwaisturtime, 2021-01-17

### *---- "Creating account error"
I’ve tried several times to create an account and it just gave me an error every time! Either upgrade your app or provide alternative ways to pay in gym.
-- kehmehm, 2020-11-18

### *---- "Login"
“Temp password has been sent”.  No it hasn’t! It takes 3 hours to receive (I tried several times over 3 days).  The time limit is 15 min as set by the app. Therefore you can never reset your password.  Pathetic.
-- zardozky55, 2020-09-07

[View all Virgin Active SA reviews and detailed analytics on AppTail](https://apptail.io/account/signup?utm_campaign=ai-crawl&utm_content=reviews)


## Virgin Active SA Store Rankings
| Chart | Country | Category | Rank |
|-------|---------|----------|------|
| Top Free | South Africa | Health Fitness | #12 |
| Top Free | South Africa | Overall | #216 |
| Top Free | Thailand | Health Fitness | #246 |
| Top Free | Singapore | Health Fitness | #485 |

## Virgin Active SA Discovered Keywords
- virgin active sa
- virgin active uk

## Apps Similar to Virgin Active SA
- [Discovery](https://apptail.io/app/discovery-EBb/united-states)
- [Virgin Active UK](https://apptail.io/app/virgin-active-uk-teh/united-states)
- [Netcare](https://apptail.io/app/netcare-tWW/united-states)
- [Kauai South Africa](https://apptail.io/app/kauai-south-africa-MWW/united-states)
- [Virgin Active Italia](https://apptail.io/app/virgin-active-italia-lUeb/united-states)
- [Octiv](https://apptail.io/app/octiv-Ygob/united-states)
- [Ampath](https://apptail.io/app/ampath-evpb/united-states)
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## Virgin Active SA Available In
- [South Africa](https://apptail.io/app/virgin-active-ash/south-africa)
- [United States](https://apptail.io/app/virgin-active-ash/united-states)
- [United Kingdom](https://apptail.io/app/virgin-active-ash/united-kingdom)
- [Namibia](https://apptail.io/app/virgin-active-ash/namibia)
- [Germany](https://apptail.io/app/virgin-active-ash/germany)
- [Australia](https://apptail.io/app/virgin-active-ash/australia)
- [India](https://apptail.io/app/virgin-active-ash/india)
- [Canada](https://apptail.io/app/virgin-active-ash/canada)
- [China](https://apptail.io/app/virgin-active-ash/china)
- [Nigeria](https://apptail.io/app/virgin-active-ash/nigeria)
- [France](https://apptail.io/app/virgin-active-ash/france)
- [Brazil](https://apptail.io/app/virgin-active-ash/brazil)
- [Taiwan](https://apptail.io/app/virgin-active-ash/taiwan)
- [Switzerland](https://apptail.io/app/virgin-active-ash/switzerland)
- [Netherlands](https://apptail.io/app/virgin-active-ash/netherlands)
- [Saudi Arabia](https://apptail.io/app/virgin-active-ash/saudi-arabia)
- [Russia](https://apptail.io/app/virgin-active-ash/russia)
- [South Korea](https://apptail.io/app/virgin-active-ash/south-korea)
- [New Zealand](https://apptail.io/app/virgin-active-ash/new-zealand)
- [Italy](https://apptail.io/app/virgin-active-ash/italy)
- [Pakistan](https://apptail.io/app/virgin-active-ash/pakistan)
- [Sweden](https://apptail.io/app/virgin-active-ash/sweden)
- [Egypt](https://apptail.io/app/virgin-active-ash/egypt)
- [Mexico](https://apptail.io/app/virgin-active-ash/mexico)
- [Ireland](https://apptail.io/app/virgin-active-ash/ireland)
- [Singapore](https://apptail.io/app/virgin-active-ash/singapore)
- [Japan](https://apptail.io/app/virgin-active-ash/japan)
- [Thailand](https://apptail.io/app/virgin-active-ash/thailand)
- [Mauritius](https://apptail.io/app/virgin-active-ash/mauritius)
- [Greece](https://apptail.io/app/virgin-active-ash/greece)
- [Israel](https://apptail.io/app/virgin-active-ash/israel)
- [Poland](https://apptail.io/app/virgin-active-ash/poland)
- [Portugal](https://apptail.io/app/virgin-active-ash/portugal)
- [Türkiye](https://apptail.io/app/virgin-active-ash/turkey)
- [Belgium](https://apptail.io/app/virgin-active-ash/belgium)
- [Vietnam](https://apptail.io/app/virgin-active-ash/vietnam)
- [Denmark](https://apptail.io/app/virgin-active-ash/denmark)
- [United Arab Emirates](https://apptail.io/app/virgin-active-ash/united-arab-emirates)
- [Hong Kong SAR China](https://apptail.io/app/virgin-active-ash/hong-kong)
- [Norway](https://apptail.io/app/virgin-active-ash/norway)
- [Sri Lanka](https://apptail.io/app/virgin-active-ash/sri-lanka)
- [Malaysia](https://apptail.io/app/virgin-active-ash/malaysia)
- [Czechia](https://apptail.io/app/virgin-active-ash/czechia)
- [Cyprus](https://apptail.io/app/virgin-active-ash/cyprus)
- [Colombia](https://apptail.io/app/virgin-active-ash/colombia)
- [Armenia](https://apptail.io/app/virgin-active-ash/armenia)
- [Austria](https://apptail.io/app/virgin-active-ash/austria)
- [Chile](https://apptail.io/app/virgin-active-ash/chile)
- [Ukraine](https://apptail.io/app/virgin-active-ash/ukraine)
- [Peru](https://apptail.io/app/virgin-active-ash/peru)
- [Spain](https://apptail.io/app/virgin-active-ash/spain)
- [Argentina](https://apptail.io/app/virgin-active-ash/argentina)
- [Iceland](https://apptail.io/app/virgin-active-ash/iceland)
- [Kuwait](https://apptail.io/app/virgin-active-ash/kuwait)
- [Bulgaria](https://apptail.io/app/virgin-active-ash/bulgaria)
- [Slovakia](https://apptail.io/app/virgin-active-ash/slovakia)
- [Azerbaijan](https://apptail.io/app/virgin-active-ash/azerbaijan)
- [Tunisia](https://apptail.io/app/virgin-active-ash/tunisia)
- [Croatia](https://apptail.io/app/virgin-active-ash/croatia)
- [Hungary](https://apptail.io/app/virgin-active-ash/hungary)
- [Philippines](https://apptail.io/app/virgin-active-ash/philippines)
- [Finland](https://apptail.io/app/virgin-active-ash/finland)
- [Estonia](https://apptail.io/app/virgin-active-ash/estonia)
- [Ecuador](https://apptail.io/app/virgin-active-ash/ecuador)
- [Algeria](https://apptail.io/app/virgin-active-ash/algeria)
- [Kazakhstan](https://apptail.io/app/virgin-active-ash/kazakhstan)
- [Lebanon](https://apptail.io/app/virgin-active-ash/lebanon)
- [Lithuania](https://apptail.io/app/virgin-active-ash/lithuania)
- [Luxembourg](https://apptail.io/app/virgin-active-ash/luxembourg)
- [Latvia](https://apptail.io/app/virgin-active-ash/latvia)
- [Madagascar](https://apptail.io/app/virgin-active-ash/madagascar)
- [North Macedonia](https://apptail.io/app/virgin-active-ash/north-macedonia)
- [Malta](https://apptail.io/app/virgin-active-ash/malta)
- [Dominican Republic](https://apptail.io/app/virgin-active-ash/dominican-republic)
- [Nepal](https://apptail.io/app/virgin-active-ash/nepal)
- [Indonesia](https://apptail.io/app/virgin-active-ash/indonesia)
- [Belarus](https://apptail.io/app/virgin-active-ash/belarus)
- [Romania](https://apptail.io/app/virgin-active-ash/romania)
- [Brunei](https://apptail.io/app/virgin-active-ash/brunei)
- [Bahrain](https://apptail.io/app/virgin-active-ash/bahrain)
- [Slovenia](https://apptail.io/app/virgin-active-ash/slovenia)

---

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