“Something went wrong “. Keeps coming up. My Hokie Lights never connect.

How in the world? App is clunky to begin with but then no video support for iPhone? Seriously? Really looks ok but navigating and lack of video for iPhone, as they say “bruh?”

Since both VT and UVA are using the same app, with HORRIBLE login practices. Firstly, you must create an account with the app AND with the ticket service of each college. Already weird. Since both schools’ apps are made exactly the same, using the same service for both the app and the ticket service, you’d think the accounts you made for the first school would work for the second. Not so. So now I have a total of four accounts, one to log in to the VT app, one to log in to the UVA app, one to log in to VT’s ticket service, and one to log in to UVA’s ticket service. I hope that makers of this app aren’t going to become the standard for the ACC football or college sports as a whole unless they fix this. Can you imagine how asinine it would be to download another app and make two new accounts for every new college stadium you attend?

This app is not made very well at all! It would helpful to post a schedule of events, what colors for fans to wear, etc. for each sporting event.

Used to go to the schedule, pick the upcoming game and on the game day page I could find how to watch, when to watch and other pertinent information. That is no longer the case, I have to hunt on different links for the game day information. Also, I am a season ticket holder who is fully on board with digital ticketing and how it works. I do not use my cell phone as my main internet device. I used to have the ability to at least look at my account and see if my season tickets had made it to my account while using my iPad and I could transfer tickets. All I get now is “use a mobile device”. Why do I have to use a cell phone to make any transactions on my account? This app is terribly un-user friendly when at one time it was my go to access to Hokie Sports. What happened to K.I.S.S.? I have deleted the app and will use the website. What a waste.

Recorded podcasts show up in the audio section, but all other sections display either “no menu items” or “something went wrong”. I purchased tickets for my extended family for a football game tomorrow which apparently relies on this app to transfer. So… fairly frustrated at this point.

This app makes it extremely difficult to sell tickets on seat geek. When I click sell tickets on SeatGeek, I am asked to put in my email address. I am then told I will be sent an email with a verification code. I then check my email for the code and return to the app to use the code. At this point, the app returns to the manage my tickets screen. I then click on sell tickets on SeatGeek and again am asked for my email address. I put my email address in again and again am told I will be emailed a verification code. I paste in the original verification code, and that code doesn’t work, because it is not the code that goes with the most recent log in attempt. This process can be repeated an infinite number of times with the same outcome. The only way I am able to sell my tickets using the app link to Seat Geek is to use a second device to check my email. Please fix this problem.

App will not keep me logged in to purchase or manage tickets. Crashes every time. I’ve deleted and reinstalled but no difference.

App keeps crashing on launch… making it completely useless.

When I click watch, I get redirected to the ACC App, which will redirect me to the ESPN app or the Yes app, where the game isn’t playing anyway. So I have to find an illegal website to watch the games.