---
title: "Virtual Mason - Reviews, Revenue and Downloads in United States | Apple App Store"
description: "Telehealth at Virginia Mason (Virtual Mason) uses advanced technology to bring care to patients wherever they need it — at home, during specialty care at your Virginia Mason clinic or with specialists"
---

# Virtual Mason — United States

![Virtual Mason App Icon](https://is1-ssl.mzstatic.com/image/thumb/Purple221/v4/61/34/8e/61348ec1-6c9f-bff1-3cd1-834ddb2dc49e/AppIcon-0-0-1x_U007emarketing-0-7-0-85-220.png/400x400bb.png)

**Developer:** [CommonSpirit Health](https://apptail.io/developer/commonspirit-health-KwXYx)
**Category:** Medical
**Rating:** 2.5/5 (90 ratings)
**Price:** Free
**Bundle ID:** VMInTouch
**Store:** Apple App Store
**Country:** United States
**Version:** 45.1 (released 2024-09-05)
**Original Release:** 2019-05-02

**App Store Link:** [Download on Apple App Store](https://apps.apple.com/us/app/app/id1460283255)
**AppTail Page:** [https://apptail.io/app/virtual-mason-gPbb/united-states](https://apptail.io/app/virtual-mason-gPbb/united-states)

## Virtual Mason Description
Telehealth at Virginia Mason (Virtual Mason) uses advanced technology to bring care to patients wherever they need it — at home, during specialty care at your Virginia Mason clinic or with specialists at your closest hospital.

Use of this app requires an individual invitation link, which you should have received through email, or access to a unique waiting room URL. Clicking on the invitation link or web site link and following the instructions will automatically launch this app and will allow access to its features.

## Virtual Mason Screenshots
- [Screenshot 1](https://is1-ssl.mzstatic.com/image/thumb/PurpleSource114/v4/84/33/f3/8433f33b-3d5c-325f-596b-6d40f3b56d4e/677ab41a-1efe-4493-9696-2ac7b2ee2d6f_1242x2688_iphone6.5_checkin_portrait.png/1242x2688.png)
- [Screenshot 2](https://is1-ssl.mzstatic.com/image/thumb/PurpleSource114/v4/2f/71/b5/2f71b5b7-45ac-d0a0-55ec-3ace61acdb15/470b0d0a-5c9e-4959-b161-31337fa39e1d_1242x2688_Checkin_iphone6.5_portrait.jpg/1242x2688.png)
- [Screenshot 3](https://is1-ssl.mzstatic.com/image/thumb/PurpleSource124/v4/8c/61/cb/8c61cb32-9ee7-f455-ac25-f4230ab7e94e/6f25a071-253b-44f2-9b18-df4219d24c4a_1242x2688_Symptoms_iphone6.5_portrait.jpg/1242x2688.png)
- [Screenshot 4](https://is1-ssl.mzstatic.com/image/thumb/PurpleSource114/v4/a8/49/a2/a849a24f-c33c-81bb-0223-3ab0339f1cd6/ecb0e618-5d8d-4505-894a-c7ab538cf29b_1242x2688_ConsentForm_iphone6.5_portrait.jpg/1242x2688.png)
- [Screenshot 5](https://is1-ssl.mzstatic.com/image/thumb/PurpleSource124/v4/1f/4b/4f/1f4b4fbc-34a2-9bda-77f9-a32b772e3f1b/0ad41ca4-ab6e-4aed-aa61-dd875cb371db_1242x2688_Signature_iphone6.5_portrait.jpg/1242x2688.png)
- [Screenshot 6](https://is1-ssl.mzstatic.com/image/thumb/PurpleSource114/v4/2e/aa/09/2eaa0931-df15-0ed1-8769-fa3658cacdc9/988022ff-a243-4988-a9e9-b2e7b038f91b_1242x2688_Consult_iphone6.5_portrait.jpg/1242x2688.png)
- [Screenshot 7](https://is1-ssl.mzstatic.com/image/thumb/PurpleSource124/v4/c6/a6/33/c6a63326-8a22-51e0-b1d8-89db8ca2c94c/80050691-6371-42b7-b590-dc13bb734373_1242x2688_ThankYou_iphone6.5_portrait.jpg/1242x2688.png)

## Virtual Mason Rating Breakdown in United States
- 5 stars: 17 (19%)
- 4 stars: 14 (16%)
- 3 stars: 10 (11%)
- 2 stars: 5 (6%)
- 1 stars: 44 (49%)

## Virtual Mason Reviews in United States

### *---- "Terrible app"
Terrible,terrible app! For all VM advanced tech you would think they could at least have a reasonable app. Their partners who use epic aren’t a hellava lot better but at least you can work around.
-- iloooooooooopp, 2024-08-30

### *---- "Can’t log in"
The laptop version works fine.  This version can’t find my email address and help from phone number give no help.
-- seahawks2015, 2024-02-02

### *---- "App is useless"
It won’t let me log in with the email that I signed up with.
-- DGrace1991!!!, 2023-12-21

### *---- "Worthless"
No log in access. What a bust.
-- mickiemoto, 2023-12-03

### *---- "Not able to log in"
My email address is not accepted so I can’t log in.  Frustrating!! If I could give 1/2 star I would.
-- Nmtbright, 2023-09-29

### *---- "Can’t login"
Same issue as “Miserable”.  Will not accept the email used to set up the account.   Poorly designed program.  The number provided for help was useless.  The gentleman on the other end of the line said he doesn’t have access to the system, and can only help virtual customers.
-- Searow84, 2023-02-10

### *---- "Miserable"
Won’t let me sign in with the email that I use successfully through the portal. It says there’s no such patient. And the link to my appointment won’t allow access to video except through this miserable app.

If I could give this zero stars, I would.
-- 11dalya, 2023-01-16

### *---- "Useless App"
Looks like their IT department is as useless as their service. Cannot get simple login functionality correct.
-- FrankQ84, 2022-12-23

### *---- "Can’t login"
Same problem as mentioned before, app couldn’t find my login email, which I can use to log into the website. I deleted app, just going to use the website.
-- user unknown 813, 2022-08-30

### *---- "Email not found"
I am getting email not found when trying to login, the same email address works fine when logging in from the VM website.
-- Version1point0, 2021-12-30

[View all Virtual Mason reviews and detailed analytics on AppTail](https://app.apptail.io/signup?utm_campaign=ai-crawl&utm_content=reviews)



## Virtual Mason Discovered Keywords
- virtual mason

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## Virtual Mason Available In
- [United States](https://apptail.io/app/virtual-mason-gPbb/united-states)
- [Austria](https://apptail.io/app/virtual-mason-gPbb/austria)
- [Australia](https://apptail.io/app/virtual-mason-gPbb/australia)
- [Azerbaijan](https://apptail.io/app/virtual-mason-gPbb/azerbaijan)
- [Belarus](https://apptail.io/app/virtual-mason-gPbb/belarus)
- [Canada](https://apptail.io/app/virtual-mason-gPbb/canada)
- [Switzerland](https://apptail.io/app/virtual-mason-gPbb/switzerland)
- [Chile](https://apptail.io/app/virtual-mason-gPbb/chile)
- [Czechia](https://apptail.io/app/virtual-mason-gPbb/czechia)
- [Germany](https://apptail.io/app/virtual-mason-gPbb/germany)
- [Denmark](https://apptail.io/app/virtual-mason-gPbb/denmark)
- [Dominican Republic](https://apptail.io/app/virtual-mason-gPbb/dominican-republic)
- [Algeria](https://apptail.io/app/virtual-mason-gPbb/algeria)
- [Ecuador](https://apptail.io/app/virtual-mason-gPbb/ecuador)
- [Egypt](https://apptail.io/app/virtual-mason-gPbb/egypt)
- [Spain](https://apptail.io/app/virtual-mason-gPbb/spain)
- [France](https://apptail.io/app/virtual-mason-gPbb/france)
- [United Kingdom](https://apptail.io/app/virtual-mason-gPbb/united-kingdom)
- [Greece](https://apptail.io/app/virtual-mason-gPbb/greece)
- [Hong Kong SAR China](https://apptail.io/app/virtual-mason-gPbb/hong-kong)
- [Hungary](https://apptail.io/app/virtual-mason-gPbb/hungary)
- [Ireland](https://apptail.io/app/virtual-mason-gPbb/ireland)
- [Israel](https://apptail.io/app/virtual-mason-gPbb/israel)
- [India](https://apptail.io/app/virtual-mason-gPbb/india)
- [Italy](https://apptail.io/app/virtual-mason-gPbb/italy)
- [Japan](https://apptail.io/app/virtual-mason-gPbb/japan)
- [South Korea](https://apptail.io/app/virtual-mason-gPbb/south-korea)
- [Mexico](https://apptail.io/app/virtual-mason-gPbb/mexico)
- [Malaysia](https://apptail.io/app/virtual-mason-gPbb/malaysia)
- [Nigeria](https://apptail.io/app/virtual-mason-gPbb/nigeria)
- [Netherlands](https://apptail.io/app/virtual-mason-gPbb/netherlands)
- [Norway](https://apptail.io/app/virtual-mason-gPbb/norway)
- [New Zealand](https://apptail.io/app/virtual-mason-gPbb/new-zealand)
- [Peru](https://apptail.io/app/virtual-mason-gPbb/peru)
- [Philippines](https://apptail.io/app/virtual-mason-gPbb/philippines)
- [Poland](https://apptail.io/app/virtual-mason-gPbb/poland)
- [Portugal](https://apptail.io/app/virtual-mason-gPbb/portugal)
- [Russia](https://apptail.io/app/virtual-mason-gPbb/russia)
- [Sweden](https://apptail.io/app/virtual-mason-gPbb/sweden)
- [Singapore](https://apptail.io/app/virtual-mason-gPbb/singapore)
- [Thailand](https://apptail.io/app/virtual-mason-gPbb/thailand)
- [Türkiye](https://apptail.io/app/virtual-mason-gPbb/turkey)
- [Ukraine](https://apptail.io/app/virtual-mason-gPbb/ukraine)
- [Argentina](https://apptail.io/app/virtual-mason-gPbb/argentina)
- [South Africa](https://apptail.io/app/virtual-mason-gPbb/south-africa)

---

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