4.32 out of 5
21,074 ratings in United Kingdom
My 2nd review for this app as I’m really struggling with it. Over the last few months, I’ve noticed that despite being connected, the Health App isn’t feeding data to Vitality. Support team has suggested that I keep a record of my workouts and email them to the team! Not helpful at all. This feels like an important thing to rectify given that it affects my Vitality status and future renewal premiums.
App is still terrible and the customer service is shocking. What’s frustrating, is that the reward scheme could be so good - alas the App let’s it down every time.
Every year we are encouraged to complete the app requirements and submit more and more personal health info yet in my experience the app performs worse and is counter productive as it drives me mad with the issues it has. This year has been the worst with activities not being recorded and worse still when queried with the staff they either don’t understand or just fob you off. I’ve got points missing and have given up sending screen shots from Garmin as they say they are included already. Clearly not as I state , you have given me no points on dates where I should have 8 meaning my weekly 40 point target is running short. It’s pretty rubbish to say the least . As for rewards, for example it used to be a cinema ticket each once a week for achievements, now it’s one ticket a month and not even each. I’m losing the will
Have app linked to Apple health and have Apple Watch. Sometimes it updates steps and exercise, sometimes it doesn’t - no rhyme or reason to it it seems. Means I’m missing out on huge numbers of points.
I like the app and it has loads of useful functionality relating to my policy. Only bugbear is that sometimes it’s slow in updating g my stars and on a number of occasions it’s failed to correctly record them at all.
Still having way too many problems with this app
Website looks simple but very difficult to collect on the rewards promised. Little practical help on offer. It’s one of the worst websites I’ve come across.
Hardly every syncs or updates from Apple Watch correctly and have to delete app and Reina and even that doesn’t always work. Rubbish
Overall a good app but has glitches too often.
This is probably one of the buggiest apps on iOS. Even on the most modern of iPhones be prepared to wait 30 seconds before the app tells you it can’t login for unknown reasons. Activities will be slow to sync if the bother to sync at all.
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Chart
|
Category
|
Rank
|
|---|---|---|
|
Top Free
|
|
28
|
|
Top Free
|
|
496
|
| Name | Reviews | Recent release | |
|---|---|---|---|
eMed
Formerly Babylon - GP access
|
105
|
1 month ago | |
Doctor Care Anywhere
|
100
|
1 week ago | |
David Lloyd Clubs
|
80
|
3 weeks ago | |
Fiit: Workouts & Fitness Plans
#1 Rated hybrid fitness app
|
48
|
1 week ago | |
My Medicash App
Submit your claims via our App
|
140
|
3 months ago | |
Courtney Black Fitness
Workouts and meal plans
|
40
|
1 week ago | |
Better UK
|
250
|
5 months ago | |
My Healthy Advantage
Health and Wellbeing
|
46
|
6 months ago | |
Nuffield Health
Connected health and wellbeing
|
40
|
1 week ago | |
Vitality Member
|
13
|
3 months ago |
