Parin päivän käytön jälkeen voi jo sujuvasti todeta, että tämä on valovuosia jäljessä esim. Teslan app:ia. Synkronointi on toiminut tasan kerran. Yleensä näyttää tunteja edellisestä synkronoinnista ja ainoa tapa saada tiedot päivittymään on kävellä autolle ja viedä puhelin autoon. Ärsyttävää. Palasi kultaiset muistot mieleen siitä miksi BMW:n vastaavaa ei tullut aikanaan käytettyä. App joka vain ”toimahtelee” kun kaikki tähdet ovat kohdillaan on täysin turha. Potentiaalia tässä olisi kyllä. Korjauksia odotellessa.

Välillä yhteyden muodostuminen ei toimi, etenkin pakkasella. Lataamisen ajastin olisi tarpeellinen, eli halpojen yötuntien hyödyntäminen asentamalla aloitus-ja lopetusajat esim. klo 3-5. Sisätilan esilämmitys etänä on loistava ominaisuus kylmällä.

It should not be difficult to do app with good customer experience. I have a feeling that you have done MVP and maybe even less. Take a look your own separate, competitors and even groups other apps. You are missing basic features and been developing this already few years. It should not be so difficult. Please let at least to use the other VW app if you are not able to get your act together. Features missing 1) outside and battery temperature 2) locking and unlocking the doors 3) keys attached to profiles 4) and profiles working on the software (have 3.2) 5) range estimate in cold weather 6) manual battery heating through the app 7) manual heating time selection from 15 min to 24h - camping mode - And list would continue... As a bug it seems that Battery Care mode to 80% doesn't work. I had that on and now car is 100% charged. And show some respect to people's feedback and really answer, don't use auto reply. It's embarrassing.

This has happened earlier and now again. I have been logged out of the app. Once logging in again it shows my previous car and has lost all data of the ID. Also some more functionalities in addition to heating the car and charging status would be appriciated. Please do not copypaste the same response to this with instructions to e-mail the Support.

please do fix your software, with 3.2 cars settings reset randomly.

The app of VW for ID 4 it’s empty not functions at all, the most important functions are that I want to know where my vehicle location, doors, locking/unlocking vehicle, tyre… informations and functionality,

This app has so far (1,5 months of use) offered pretty good stability and only a few glitches with version 2.0.1. But - the app offers very limited funtionality to my disappointment. Charging status and some basic functions to control charging, display of expected range are available. It has manual start of preconditioning or weekly scheduled preconditioning but not an option for single scheduled precon, which I would use most, as it makes no point to make a weekly schedule in my irregular post-pandemic life. Yes, the same can be achieved via the weekly schedule but that’s not my point. The function that I have most difficulty understanding is the map view. You can plan a trip to a charger - but only to a charger, nowhere else. If you want to go to any other location than a charger, you have to plan that trip on the infotainment screen in the car thus wasting time on something that could be done on the phone app e.g. the evening before and then sent to the car so that it’s ready when you start the trip. I don’t see a scenario where one would use the current function for anything. One additional thing I miss is basic information such as odometer reading, data from last trip, consumtion etc. It’s great to be able to see whether the car is locked or not but it would be even greater to be able to lock it from the app for instance when you have passed security at the airport and notice that you forgot to lock the car. Hint: benchmark with Mercedes Me app.

Mikään ei auta, missä vika. Autoon ei saa etäyhteyttä.

Viimeisin päivitys ei ollut onnistunut. Synkronointi auton ja apin välillä on melko horjuvaa.

Uusin päivitys teki sen, että äppi ei synkronoi auton kanssa. Ei saa etänä ilmastointia päälle. Ennen toimi moitteetta.