--- title: "WaitLess. - Reviews, Revenue and Downloads in United Kingdom | Apple App Store" description: "WaitLess is a patient empowerment app designed to help patients make an informed decision about where to the seek urgent medical attention, avoiding busy A&E departments where possible. The App helps" --- # WaitLess. — United Kingdom ![WaitLess. App Icon](https://is1-ssl.mzstatic.com/image/thumb/Purple211/v4/28/53/07/2853076e-6a2e-8d9e-9871-dc8d2d15bb66/AppIcon-0-1x_U007emarketing-0-0-0-11-0-0-85-220-0.png/100x100bb.jpg) **Developer:** [Transforming Systems](https://apptail.io/developer/transforming-systems-SKZb) **Category:** Health Fitness **Rating:** 2.4/5 (111 ratings) **Price:** Free **Bundle ID:** com.ts.waitless **Store:** Apple App Store **Country:** United Kingdom **Version:** 2.1.16 (released 2025-11-05) **Original Release:** 2016-12-08 **Languages:** English, French **App Store Link:** [Download on Apple App Store](https://apps.apple.com/gb/app/app/id1160745938) **AppTail Page:** [https://apptail.io/app/waitless-xok/united-kingdom](https://apptail.io/app/waitless-xok/united-kingdom) ## WaitLess. Description WaitLess is a patient empowerment app designed to help patients make an informed decision about where to the seek urgent medical attention, avoiding busy A&E departments where possible. The App helps patients identify the fastest route to receiving care for non-life-threatening emergencies, by presenting combined live waiting-times for Minor Injury Units (MIUs), Urgent Treatment Centres (UTCs), Walk-In Centres, (WICs) and Emergency Departments (EDs), and indicative travel time information for all urgent care facilities across a locality. The App gives patients the option to call 999 or 111 or access the 111 web-app, before patients to proceed to WaitLess. WaitLess clearly displays the number of patients waiting in a treatment centre, wait times for the longest waiting patient, as well as travel time information for multiple modes of transport with directions to each facility, and ranks each site in fastest order. With just one click, the app will geo-locate the patient and redirect to the google map service on their device to present directions and travel routes. In addition to this, the app provides detailed site and service information for each treatment centre, including opening hours, treatments offered, parking facilities and disabled access details. WaitLess also displays a directory of pharmacies within the locality, allowing patients to access details such as services provided on site, opening hours, address details and contact telephone numbers, along with directions via google maps. WaitLess is designed to help patients get the treatment they need more quickly by presenting alternative care locations to help them avoid long queues and wait times. By using the WaitLess App, patients will help the NHS to reduce pressure in busy A&E departments and provide lifesaving emergency treatment to those who really need it. The app displays waiting times for adults only. If you are seeking care for a child under 16, please dial 111. For serious injuries and medical emergencies please call 999. ## WaitLess. Screenshots - [Screenshot 1](https://is1-ssl.mzstatic.com/image/thumb/Purple116/v4/b6/bf/6b/b6bf6b56-a315-7c34-2305-7cf7fad2fe63/ac5d8c81-101d-463b-a352-d8a04d38bd43_IMG_4577.JPG/392x696bb.jpg) - [Screenshot 2](https://is1-ssl.mzstatic.com/image/thumb/Purple116/v4/ce/83/2a/ce832ad5-c3c3-7455-8461-7f87445618e5/2cf4c8e5-89c0-47bd-a797-df3bab1ef405_IMG_4580.JPG/392x696bb.jpg) - [Screenshot 3](https://is1-ssl.mzstatic.com/image/thumb/Purple126/v4/e8/11/c3/e811c332-7cdb-7993-c4f4-968ae5bb34d9/9e997c5f-7533-4ad6-8c3a-87d5c071fbc4_IMG_4578.JPG/392x696bb.jpg) - [Screenshot 4](https://is1-ssl.mzstatic.com/image/thumb/Purple126/v4/20/2a/c7/202ac724-3b48-8501-0dcf-bcdc23f3582c/93079fa2-9836-4cd3-854d-c5df9e6ba169_IMG_4579.JPG/392x696bb.jpg) ## WaitLess. Rating Breakdown in United Kingdom - 5 stars: 29 (26%) - 4 stars: 6 (5%) - 3 stars: 5 (5%) - 2 stars: 11 (10%) - 1 stars: 60 (54%) ## WaitLess. Reviews in United Kingdom ### **--- "Completely wrong" Been waiting 3 hours at QEQM. Waiting room full of people. Yet app says no people waiting and no waiting time! -- KentBargains, 2024-12-03 ### *---- "The app doesn’t work" Currently sat in QEQM in Margate… the app says no patients waiting. I am one of 47. Beware the app is not in any way accurate. -- Lucy_Lu**, 2024-11-27 ### **--- "Doesn’t cover certain areas, which is unhelpful" I think it needs to be expanded to reach all parts of Kent not just certain areas, I live in Chislehurst so it’s extremely difficult to find a hospital closer to me on here. I think it needs to be expanded to reach all parts of Kent not just certain areas, I live in Chislehurst so it’s extremely difficult to find a hospital closer to me on here. But other than that it would be a great little app. I’ve noticed the pharmacy side keeps forcing the app to close, so I can’t use it but would definitely use this app more if it was more accurate and you had the hospitals in there that were closer to me, I don’t drive if I’m ill so the public transport side would help if the wait times load once you’ve changed the by car to public transport, like others I’ve notice wait times don’t load once choosing that as an option. So to sum up - Add more Kent hospitals, emergency centres on there. - Ensure wait times reload once you’ve chosen public transport. - Update the whole pharmacy side as it shows you where they all are but once you click into one the whole app crashes. Happy to discuss feedback if needed, thank you for starting this app though I think once these challenges have been overcome it would be a massive help to everyone. Kind regards Kerry -- Kerry Tailford, 2024-11-03 ### *---- "Would be useful" I live in Kent but it only tells me wait time of Lincoln hospitals. I can’t change the location or search either. So pretty pointless saying it’s for Kent when it clearly isn’t! -- Shell82082, 2024-05-21 ### *---- "Loupylou" Since updating today, it shows ‘Lincolnshire’, and I live in ‘Kent’.. Does not search for your current location and will not let you search by area or postcode. Wish I hadn’t downloaded this update now, it’s ruined it. -- loupylou1972, 2024-05-21 ### ***** "App" The app is showing up north now I have updated it. And I am in Kent. -- purplepauline, 2024-05-20 ### **--- "Does Not Know What Area To Cover" One minute this app covered Kent only. Then it covered Hampshire and the Isle of Wight. Then it didn’t any more. Now it’s only Lincolnshire and Kent (though good luck getting anything in Kent). You either need to roll it out properly and update accordingly or just stop as it’s wasting everyone’s time. -- Stuart DJ, 2024-05-20 ### *---- "Not accurate at all! Waste of time" Wait time said an hour, it’s been 2 hours and still waiting -- Amazing set game, 2024-05-01 ### *---- "In accurate" I drove from East London to Dartford A&E, as it said there wasn’t a wait time OR any patients waiting. When I arrived, the nurse laughed and said the app wasn’t reliable and there is at least 15 people ahead of me…. Love the idea and would have loved it if it worked, but if anything it’s made things more difficult because it wasn’t accurate with times, which is the whole purpose. -- DCDCDCDC123456, 2024-04-14 ### *---- "Wait time inaccurate" The app said the longest wait time at Tunbridge Wells hospital was 2 hours. I was given a wait time of 6 1/2 hours at the front desk. -- Meggery92, 2024-03-17 ### *---- "A lie !" What a joke of an app. Said 30 min wait but waiting 3 hours . Utter garbage. -- Blakeus7, 2024-03-04 ### *---- "Is this still supported?" “Resource unavailable. Service unavailable. Please try again.” Good thing I’m just installing it rather than trying to use it in an emergency. -- Dorienj, 2023-12-30 ### *---- "Rubbish" Live in area where it should work. Unable to load data, -- Karen7435, 2023-10-23 ### ***** "Great if you live in one of the counties!!" Most of the 1* reviews are because people haven’t read that this is just for Kent and another county. Works great and so simple. -- jld101, 2023-08-25 ### **--- "Love it but" The problem with this great app is I have my text set to large and the app does not communicate for this so cannot see a lot of the information. Also at the bottom where it displays the centre which includes the information there an open with click on section it doesn’t open. But this is a really good idea love I but needs work. -- TOXIC F4RT, 2023-06-09 ### ***** "Brilliant" Having kids, I think this app will be used a lot! Wish it had been created sooner! All my local hospitals are on here. -- SarahD81, 2023-01-25 ### *---- "Not working anymore" I’m currently in Herne bay UTC and it shows completely incorrect information. Still shows nearest hospital is miles away. Was a half decent app but is clearly not working anymore. -- -GD-, 2022-09-05 ### **--- "location and gps tracking does not work" Enabled GPS for live location and testing typing in location, says nearest UTC is over 100 miles away and does not provide anything useful. Great idea, very poor execution. -- UrbanApproved, 2022-03-26 ### *---- "Not working" Hasn’t worked for a few months now. Shame because it was a great tool when it first came out. -- 69p wasted, 2021-04-13 ### *---- "Margate QEQM is missing" Looks good , but The Queen Elizabeth Queen Mother hospital is missing in Marge. This is a major hospital with A and E department -- HumptyDumpty642, 2021-03-24 [View all WaitLess. reviews and detailed analytics on AppTail](https://apptail.io/account/signup?utm_campaign=ai-crawl&utm_content=reviews) ## WaitLess. Discovered Keywords - hospital waiting times - waitless - waitless app - live wait times - nhs wait times - hospital wait times - uhnm - nhs live wait times - nhs quicker - nhs waiting times ## Apps Similar to WaitLess. - [iScuba](https://apptail.io/app/iscuba-Qjh/united-kingdom) - [Evergreen Life PHR](https://apptail.io/app/evergreen-life-phr-kFh/united-kingdom) - [NHSquicker](https://apptail.io/app/nhsquicker-mtn/united-kingdom) - [MySkinDoctor](https://apptail.io/app/myskindoctor-kAq/united-kingdom) - [myCOPD](https://apptail.io/app/mycopd-UtU/united-kingdom) - [Benenden Health](https://apptail.io/app/benenden-health-kMDb/united-kingdom) - [Safer Seas & Rivers Service](https://apptail.io/app/safer-seas-rivers-service-GkTb/united-kingdom) - [tmactive](https://apptail.io/app/tmactive-Xebd/united-kingdom) - [Live Better](https://apptail.io/app/live-better-zGzi/united-kingdom) - [Magna Vitae](https://apptail.io/app/magna-vitae-VQzi/united-kingdom) --- ## About AppTail [AppTail](https://apptail.io) is a mobile app intelligence platform providing app analytics, ASO (App Store Optimization) tools, keyword tracking, competitor analysis, revenue estimates, and review monitoring for iOS App Store apps. 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