---
title: "Waitrose & Partners - Reviews, Revenue and Downloads in United Kingdom | Apple App Store"
description: "New to Waitrose & Partners online? Create an account in our app and you can start shopping straight away. You can also sign up to myWaitrose or link to an existing account via the app.  Already shop o"
---

# Waitrose & Partners — United Kingdom
> Simple. Delicious. Delivered.

![Waitrose & Partners App Icon](https://is1-ssl.mzstatic.com/image/thumb/Purple221/v4/8d/8c/9d/8d8c9dec-e212-22bf-08bd-34a54b7ba8c3/Default-0-0-1x_U007epad-0-1-sRGB-85-220.png/400x400bb.png)

**Developer:** [Waitrose](https://apptail.io/developer/waitrose-lEub)
**Category:** Shopping
**Rating:** 4.7/5 (121,471 ratings)
**Price:** Free
**Bundle ID:** com.waitrose.groceries
**Store:** Apple App Store
**Country:** United Kingdom
**Version:** 3.39.0 (released 2026-10-05)
**Original Release:** 2018-09-23

**App Store Link:** [Download on Apple App Store](https://apps.apple.com/gb/app/app/id1346064128)
**AppTail Page:** [https://apptail.io/app/waitrose-partners-pco/united-kingdom](https://apptail.io/app/waitrose-partners-pco/united-kingdom)

## Waitrose & Partners Description
New to Waitrose & Partners online?
Create an account in our app and you can start shopping straight away. You can also sign up to myWaitrose or link to an existing account via the app.

Already shop online with Waitrose & Partners?
Sign in using your waitrose.com details and you're good to go. With the app, you can book a delivery or Click & Collect slot, view existing orders, amend orders and search for products with ease.

On the move?
Start a shop in our app, and complete it at waitrose.com ‒ or vice versa. Your Trolley contents and account details will automatically sync.

Are you a myWaitrose member?
Leave your physical myWaitrose card at home and still benefit from the same great offers. Scan the digital card in the app at checkout or use it for ScanPayGo. You can also now add your myWaitrose card to your Apple Wallet.

Scan and pay in store using your mobile phone with ScanPayGo
Available in the Waitrose app, ScanPayGo allows you to scan product barcodes, see a running total, pack your bags as you go and check out fast. And to make shopping even simpler you can write your shopping list from the app home screen before you arrive in store. You will need to register for a waitrose.com account and myWaitrose card to use ScanPayGo.

Click & Collect now on the app
Why wait in? Pop to your local Waitrose & Partners store and collect your order – free of charge.

Waitrose Entertaining now on the app
If you’re feeding a crowd or planning a special celebration, our made to order range will make stress-free celebrations simple yet stylish.

Use Favourites
Easily find the items you regularly buy online and in-store. Any items you’ve previously bought online will be automatically added into your Favourites, and items you buy in-store using your myWaitrose card will also be listed. To add more items into your Favourites simply tap on the heart icons.

Speedily access your most used features (such as slot booking, search, trolley and offers) directly from your device home screen – simply press and hold the app icon.

iPad optimised
You can use the app on your iPad to complete a full shopping journey in landscape view.

Add upcoming orders to your calendar
After check out simply add your delivery or collection slot time to your phone’s calendar so you’ll never forget the date of your next order.


To help us improve our app, we would really appreciate your feedback. We’ve added a place for you to send us comments on the home screen, so if you think something doesn’t work as well as it could, or have any other suggestions, please tell us what you think.

Visit www.waitrose.com for more information.







## Waitrose & Partners Screenshots
- [Screenshot 1](https://is1-ssl.mzstatic.com/image/thumb/PurpleSource221/v4/15/16/ad/1516add4-a00c-8d56-6920-ca62783a6073/1-Inspiration.jpg/1320x2868.png)
- [Screenshot 2](https://is1-ssl.mzstatic.com/image/thumb/PurpleSource211/v4/40/b7/3b/40b73be7-2a40-4113-2b23-31d268db872e/2-My_Waitrose_Hub.jpg/1320x2868.png)
- [Screenshot 3](https://is1-ssl.mzstatic.com/image/thumb/PurpleSource221/v4/37/1d/62/371d628d-bedb-87c0-6f10-d9e5f889e0cc/3-Recipes.jpg/1320x2868.png)
- [Screenshot 4](https://is1-ssl.mzstatic.com/image/thumb/PurpleSource221/v4/33/36/7c/33367ce2-3afa-38a0-47be-69285c9e2b72/4-In-store_mode.jpg/1320x2868.png)
- [Screenshot 5](https://is1-ssl.mzstatic.com/image/thumb/PurpleSource211/v4/35/34/20/3534206c-ef34-66ef-40d6-ef2c30ae63cd/5-SPG.jpg/1320x2868.png)
- [Screenshot 6](https://is1-ssl.mzstatic.com/image/thumb/PurpleSource211/v4/06/53/a8/0653a8fc-0857-1551-dc37-54a9170d00f5/6-Quick_Shop.jpg/1320x2868.png)
- [Screenshot 7](https://is1-ssl.mzstatic.com/image/thumb/PurpleSource211/v4/c6/03/5c/c6035cf8-39de-fb8a-1597-54b86da12465/7-Favourites.jpg/1320x2868.png)
- [Screenshot 8](https://is1-ssl.mzstatic.com/image/thumb/PurpleSource211/v4/b1/6b/64/b16b64a5-7014-848a-8d43-8d8a01b187a0/8-Instant_Shop.jpg/1320x2868.png)

## Waitrose & Partners Rating Breakdown in United Kingdom
- 5 stars: 101,542 (84%)
- 4 stars: 13,654 (11%)
- 3 stars: 3,044 (3%)
- 2 stars: 1,018 (1%)
- 1 stars: 2,213 (2%)

## Waitrose & Partners Reviews in United Kingdom

### ***** "Shopping"
Brilliant
-- dolly dimpal, 2026-09-09

### ***-- "Food is always delivered late"
This app needs a feature to give delivery drivers instructions such as ringing the doorbell, and how to find my house.  Every order has been over an hour late.
-- The Happy Space Invader, 2026-08-28

### ***-- "Enough with podcasts notifications"
I had to disable notifications because I keep getting alerts for a podcast I have zero interest in. It’s disappointing for a grocery shopping app to push unrelated content. Please stop sending these promotions, or at least give us granular notification settings so we can opt out of marketing while keeping order updates on.
-- Matt Giles G, 2026-08-27

### ****- "Overall pretty good"
Generally I have a very good shopping experience with the app. A couple of suggestions: add filters to the offers, at least by dietary restrictions. It’s painful scrolling through the food to go meal deal options without that. As another reviewer mentioned, adding existing basket items to an order that then gets amended would be so helpful.
-- Redhead_9119, 2026-08-24

### ***** "App suggestion"
If I put something in the basket, and then I login to edit an existing order, I think it would be an improvement for the app to ask would I like to add the things I’ve put in the basket to my order.  Thank you

That’s not a review, obviously, but the mechanism to message the developer seems to take me to Help on the Waitrose website, which was a rabbit hole from which I could not emerge.  Life is too short
-- R Honeybourne, 2026-08-21

### ***** "Best supermarket shopping app"
I have Sainsbury’s and Tescos apps which are fine but this Waitrose one is much much better. The in store shop and scan feature is great. It’s just got me to change my previous shopping regime
-- Two Toast, 2026-08-19

### *---- "Very disappointing experience everytime!"
I love shopping at Waitrose shops every time,  but their app is just a bloody nightmare - hard to navigate, completely u predictable and waste of time! Such a shame!
-- MJLondon26, 2026-08-17

### ***** "Waitrose @ Lichfield"
Really lovely friendly store and staff! Top quality food! Thanks, Simon Ansell.
-- ijinty, 2026-08-17

### ****- "Scan Pay Go doesn’t work"
Scan Pay Go Glitch
App Issue: Scan Pay Go Loop Glitch (Battersea - Nine Elms Branch)

* Feature Value: Love using 'Scan Pay Go' on the app to bypass bulky, heavy in-store hardware scanners.
* The Glitch: Triggered a random rescan check at the till. The app instantly froze on the "RESCAN REQUIRED" screen.
* State-Lock Loop: Closing and restarting the app did not clear the error. Tapping "Continue" returned to the frozen screen; tapping "Restart" failed with a "Rescan incomplete" error.
* In-Store Confirmation: Partners at customer service confirmed this freeze is actively happening to multiple other shoppers.
* Resolution: Had to manually re-scan all items entirely from scratch at the till to checkout traditionally.

UX/UI Feature Suggestion:

* Current Obstacle: Shoppers have to do mental math to track budgets. The basket total is hidden—it does not show up even when tapping on the cart icon, and only becomes visible once data transfers to the till via QR code.
* Solution: Please add a live, running price total directly next to the floating cart icon on the 'Scan Pay Go' screen.
-- cblikes, 2026-08-16

### *---- "Frustrating in the extreme"
I use this app because it’s supposed to be convenient yet almost every other shop. I’m subject to a re-scan and very few of the operatives know how to do one. I’ve even had a re-scan when I’ve only had two items in my bag. It’s absolutely ridiculous and frustrating. Quite easily the worst self-checkout system there is.
-- Pagemakers, 2026-08-14

### *---- "🤢🤮"
Not used it yet but do we have to be exposed that flag of disgust in the app logo?
-- atlangocrido, 2026-08-12

### ****- "Update to Liquid Glass already"
The UI looks dated with the non LQG keyboard, update the ancient looking UI already and that applies to your John Lewis App too!
-- WilliamWCL, 2026-08-10

### *---- "Waitrose App"
I have an email address and a password but I keep being told there is an error try again. I actually deleted the app and reset it. Again i got there is an error try again so I did and I got the app to open. Amazing! Then in store today no such luck again I got there is an error try again 
Is it just me with this problem
John
-- Frustrated of Tarporley, 2026-08-06

### ***** "Good"
Great
-- Martyyyn, 2026-08-05

### *---- "Making it difficult to contact"
Used to be so so easy to message when there was an issue with your order now you have to fill in an online form with nene address order number etc. trying to make you give up before you raise issues. Pathetic
-- RowAliRow, 2026-08-04

### ****- "Saturday 1st August"
Used my phone to scan and go as I always do. Got to the till with a trolley full and got the message for a rescan. Usually when this happens they scan approx 10 or so items and away you go.
Not today… rather than explain any of this to me the assistant was just talking through her headset about having to rescan every scab and go order. She then went off helping other customers. Finally she came back to me and said she had to do a full rescan. I had over £130 in the trolley all packed and she was going to take ages rescanning everything with her hand held scanner. I therefore went to a
Checkout with an assistant unpacked everything while she scanned it and then repacked it. No apology or explanation. Surely they should be able bypass this problem if it’s happening with every customer.
-- drewW1963, 2026-08-02

### *---- "Where are my vouchers?"
Vouchers have been slowly but surely reduced to the point that this week I got no new vouchers. What is going on? Also when I search for something in the app and click on it, returning to the search page resets the search and I have to scroll all the way down to where I was before. Lastly, please allow us to review our purchase in the app - this is an extremely basic function of a shopping app.
-- (".)**, 2026-07-31

### ***-- "Moody app"
Moody app, sometimes despite the little treats doesn’t get updated despite scanning the card. Not enough discount vouchers either despite spending ££ . It used to be better before.
-- Royce99999, 2026-07-31

### ***** "Easy Booking"
Wanted to book some party food and found the website very easy to peruse and to book. Great that you can pick up from a local Waitrose.
-- whyhaveallthepasswordsgone?!, 2026-07-28

### *---- "Can’t post review on items"
Cauliflower is day-glow yellow!!
Had to SRUB it twice to get the day-glow spray off!!! What’s this all about???
-- Aflorrie, 2026-07-28

[View all Waitrose & Partners reviews and detailed analytics on AppTail](https://app.apptail.io/signup?utm_campaign=ai-crawl&utm_content=reviews)


## Waitrose & Partners Store Rankings
| Chart | Country | Category | Rank |
|-------|---------|----------|------|
| Top Free | United Kingdom | Shopping | #44 |
| Top Free | United Kingdom | Overall | #249 |

## Waitrose & Partners Discovered Keywords
- nectar card
- nectar
- nectar for ipad
- nectar card app
- scan and bag
- nectar app
- sainsburys stock app
- scan and shop
- boots
- boots uk

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## Waitrose & Partners Available In
- [United Kingdom](https://apptail.io/app/waitrose-partners-pco/united-kingdom)
- [United States](https://apptail.io/app/waitrose-partners-pco/united-states)
- [China](https://apptail.io/app/waitrose-partners-pco/china)
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- [Macao SAR China](https://apptail.io/app/waitrose-partners-pco/macau)

---

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