Can’t believe the bargain I just managed to get on a pair of really beautiful dressy yet comfortable looking shoes I’ve just bought for £20 and they areZandra Rhodes as well lucky me so pleased with this purchase, can’t wait for them to arrive holiday ready now

Unable to find size easy.

Great site easy to navigate

Signed up for app at said you got 10% off first app order … didn’t !

Got an error message to remove items from basket each time I got to payment then found out the app had processed the order 4 times. Wallis could not cancel so paid £8 to return everything. Never again, app deleted.

Been buying Wallis for years the online shop is a lot more expensive and the customer service is useless not giving refunds when things have been returned bring back the shops very very disappointed

Shame Wallis closed always excellent quality clothes have purchased items over many years sizes do not vary either

If I have to return a item, it’s going to be a nightmare. I’m housebound, no printer and was never going to order again since the mess in 2019 where I still have 2 linen white jackets, trs, 2 tops, left in the Wallis bag, wasted, don’t seem to be able to give (or a small token of the price I paid) to anyone due to my situation. I’ve emailed Wallis earlier and explained that 14 days isn’t long enough to sort return out, 14 days could mean possibly due back by 24-26 Dec 2021!! Impossible) Why aren’t they doing what a lit of shops are and extending till end of Jan, with Covid as well, it’s not a pretty outlook.

This is the first time I have used this app found it hard to navigate

I have been a Wallis customer user for many years, but stopped due to a number of issues re the correct delivery of items a few years ago. I have now come back, and am getting use to the new format, but finding it easier to talk to someone to assist. I feel once I get use to this new format it will be much easier. Thank you Wallis for changing the way you do things, and getting back to people much quicker. I am glad to be home!!👍🏾😀