Walmart2Walmart

Money placed on hold for no reason

One of the most crooked apps ever!! Walmart should be charged with fraud. They took $700 from my wife and then told the receiver they had to wait hours the money never came.! Do not use this app. It is very corrupt. Walmart says that they use a third-party and the third-party just makes excuses for where your money goes.

Needs better instructions related to what to expect as you work through the app. Like have the recipient’s phone number and identification information on hand before beginning your transfer.

I’ve used this app for years now and now my account is locked out. Not even customer service knows why. Very strange since I can’t log in to even get a reference number

I have had a chance to use the Walmart2Walmart service now a half dozen times and I have to say that the process is very user friendly and safe. I haven’t had any negative issues with recipients not getting there money and the transactions are quick and effortless.

Estoy muy contenta con su serví porque este es mi tercer envío y ha sido una atención excelente . La entrega ha sido rápida y sin ningún contratiempo, los costos de la transacción son razonables y accesibles. Anteriormente estaba batallando con el otro proveedor de servicio .

I needed to send money to my sister who is vacationing out of state. I downloaded this application, entered all of my information, and debit card info. I transferred the money to my Sister and got the confirmation, transaction number, and pin. The funds were immediately “held” from my bank account, then 10 minutes later I got an email saying that my transaction had been cancelled(by Ria)due to it being “suspicious.” It also stated that if I tried to place any other orders, those orders would be immediately rejected. All of my information was correct, they held the funds in my bank account, so what was the reason for this? I have no idea, this is supposed to be a money transfer service right? By the way, the funds have still not been released back to my bank account. BEWARE of this service!

Worst app ever. I spent all the time to set up this stupid thing thinking it works the same as Walmart to Walmart online. Nope. My disabled uncle had to get a ride to pick up the money only to be told there was a hold on my money that had already been taken out of my account. They said he had to wait 6 hours…instead of the normal 15 min. So I told them to cancel it and I would I re-send it in Walmart.com. Of course my money didn’t deposit right back into my account. So now I’m out double the money until I get refunded as much as 2-4 days from now. Convenient? Not at all. Total nightmare! I’m uninstalling this useless app ASAP Want another funny issue. When writing a one star review the app doesn’t allow my typewriter letters to pop up. I had to clip and paste this from notes in order to write a complaint. Nice touch!

I added this app so that I could send money to my son and my daughter and you have absolutely no way to send it to Canada. I live in the US my kids live in Canada. You have all kinds of foreign countries, except Canada your neighbor. So you’re getting a two star rate I think it’s a great idea. Unfortunately, you’ve added countries that nobody cares about.

I sent money through the app and when the recipient went to collect the money the system said the money was already paid out. I call customer service and was told they have to investigate, which can take up to 10 days, and they need a copy of recipient’s ID. I need my money back.