I ordered heel shoes from them. They cancelled it and I’ve still not got a refund. 16th May was the order. Nothing from them. Please be careful when ordering and expect a hassle if you ever have to get a refund from them.

Don't be fooled by the ratings they give themselves ... your orders will get cancelled returned on its own and their customer support is useless .. they won't even refund what i payed also ...

App is quite slow, filters don’t work and wishlist feature and section is quite buggy. Many times the products aren’t wishlisted or appears twice or the section is entirely blank. Apart from the app, online shopping with Westside is tedious. Pickup of returns don’t happen on time, the courier partner cancels pickup, there is no COD feature, and refund timelines are delayed when compared to other online retailers like HM, etc. A very sup-par experience.

Everything about the Westside app is waste. The developer and the Westside management have not paid any attention to users complaints and issues in this app. You can’t update your profile. You can’t add product in wishlist. You are always stuck at one place and filter work doesn’t work properly. The app freezes a lot. So many issues with this app.

Worst service for the customers, don’t have option to cancel, exchange, return the product we have to visit the store. Now a days we have a lot of options for the online ordering process, here will not find anything, didn’t expected this type of application from Tata group

Worest app dont buy clothes in this app they never pay back our refund

Worst service and communication services ever i didnt get my product it was delivered to other person even though the address was proper , worst experience , requested for return hope the atleast this could be smooth ,avoid shopping

I love westside products but the fact that the app itself doesn’t have a COD option is terrible.They need to change this thing.

What’s the point of having a wishlist if you can’t add anything in it….collections in Westside are great but I am not satisfied with the app’s working

App is pretty buggy 1) cannot edit user details 2) cannot add new address 3) cannot see order receipts