---
title: "Wheels2U - Reviews, Revenue and Downloads in United States | Apple App Store"
description: "Wheels2U is an on-demand shuttle service that picks you up at your location and takes you where you want to go within certain “Service Areas” in Norwalk and Westport.  How does Wheels2U work?  Wheels2"
---

# Wheels2U — United States
> We bring the Wheels 2U!

![Wheels2U App Icon](https://is1-ssl.mzstatic.com/image/thumb/Purple211/v4/2e/bd/5a/2ebd5a77-961e-14c4-2a5f-19b623322dc1/PlatformAppIcon-0-0-1x_U007emarketing-0-8-0-0-85-220.png/434x0w.png)

**Developer:** [Via Transportation](https://apptail.io/developer/via-transportation-sdd) (United States)
**Category:** Travel
**Rating:** 4.9/5 (611 ratings)
**Price:** Free
**Bundle ID:** com.ridewithvia.Wheels2URider
**Store:** Apple App Store
**Country:** United States
**Version:** 4.31.3 (released 2026-10-21)
**Original Release:** 2019-08-28
**Languages:** English, Spanish

**App Store Link:** [Download on Apple App Store](https://apps.apple.com/us/app/app/id1474542802)
**AppTail Page:** [https://apptail.io/app/wheels2u-ASLi/united-states](https://apptail.io/app/wheels2u-ASLi/united-states)

## Wheels2U Description
Wheels2U is an on-demand shuttle service that picks you up at your location and takes you where you want to go within certain “Service Areas” in Norwalk and Westport.

How does Wheels2U work?

Wheels2U is a new concept in public transportation. The service takes multiple passengers heading in the same direction and books them into a shared vehicle. Once you request a ride with the Wheels2U app, our computer algorithm matches you in real-time with a shuttle that will pick you up at your location and get you to your destination as quickly as possible. Typically, the trip time is comparable to other ride services.

For Service Area maps, Hours of Operation and Fares in:

Norwalk: visit Wheels2UNorwalk.com
Westport: visit Wheels2UWestport.com 
 
How long will I wait?

You will always get an accurate estimate of your pick-up time before booking. You can also track your vehicle in real time in the app.

How many passengers will I share a vehicle with?

The number of passengers varies based on your trip and the requests of other riders at that time.  Our shuttles are spacious and can easily accommodate up to 12 people.

What else do I need to know about using the service?

If you require the use of a wheelchair space, you can note this in the app under your rider profile.  

Download the free app and we will pick you up in minutes.

Questions? Email us at wheels2u@norwalktransit.com

## Wheels2U Screenshots
- [Screenshot 1](https://is1-ssl.mzstatic.com/image/thumb/PurpleSource211/v4/47/fc/ec/47fcec54-00a2-7eed-beba-365a39144c03/d2ea7a5b-02bc-40d0-8efc-d82478ab8eff_A.png/1284x2778.png)
- [Screenshot 2](https://is1-ssl.mzstatic.com/image/thumb/PurpleSource211/v4/a7/c1/ab/a7c1ab2d-b311-3d48-0fa6-a0b8a56d1dd8/92d56691-c009-4396-8bcf-b9ce0aff150c_B.png/1284x2778.png)
- [Screenshot 3](https://is1-ssl.mzstatic.com/image/thumb/PurpleSource221/v4/65/af/1e/65af1e2d-d34c-7fc0-330c-ac00d128f708/ac09455b-adf6-4d99-96a8-8d038f1d0d71_C.png/1284x2778.png)
- [Screenshot 4](https://is1-ssl.mzstatic.com/image/thumb/PurpleSource122/v4/29/74/f5/2974f5ff-f606-9289-6b37-78489c513cde/d31416aa-17b0-4162-bc00-4530d3a97ebb_D.png/1284x2778.png)

## Wheels2U Rating Breakdown in United States
- 5 stars: 567 (93%)
- 4 stars: 23 (4%)
- 3 stars: 8 (1%)
- 2 stars: 2 (0%)
- 1 stars: 11 (2%)

## Wheels2U Reviews in United States

### *---- "public transportation"
what’s the point of the app if it’s just gonna tell me to take the bus
-- irvdudkd, 2026-08-24

### *---- "Bad Service"
Any time I try to schedule a ride it keeps saying try again or cant find a ride. Such a shame because this would be such a great idea if it worked
-- Courtney Bender, 2026-08-04

### *---- "This is a scam"
within seconds of booking a ride, I got a message that I was being charged a no show fee and that the driver had departed
-- JPM6201, 2026-07-27

### *---- "Bad service"
No guaranteed ride. Why even provide this service when you don’t even know that you’re actually gonna get a ride or not. Also, the wait is insane 25-30 minutes sometimes even more because drivers like to stop and sit at random locations…. on weekdays the service supposedly starts at 7am but whenever I do request one at that time it’s extremely hard to find a ride. Make a change get more vans/buses or something because this is outrageous.
-- ihrtcarti, 2026-06-10

### ***-- "Somewhat disappointing"
Usually busy and hard to find rides and when there are some available it’s rare that you’re able to get picked up right away. I’ve had very few good fast rides but even when I was the only passenger it took some time to arrive at my destination. Though the price is nice.
-- I’minterested, 2026-05-08

### *---- "Inconvenient Now"
I used to love this service, as I always used it to go to work or head home. But ever since they changed the times during the weekend, I literally have no use for it anymore. I don’t understand why service starts at 7 during the weekday, but 1 during the weekends! Me and a lot of people I know who use this service are very upset about it. Please change it back!!!
-- Mhshegehebbe, 2026-03-07

### **--- "Do better Norwalk"
The system is set up to either make you wait for 30 +mins or tells you to take the bus? 
Also the app is ran by Norwalk Transit 
It Takes you 1hour + to get anymore not including the way back 
We pay for an app to be told that our options don’t matter?!!
-- KTone02, 2026-01-28

### ***** "Commuter to nyc"
Very convenient , clean and safe
-- mrs lacourt, 2025-06-26

### ***** "Great Ride Great service"
Driver was professional and drives very well.
-- Garnettsilk, 2025-03-27

### ***-- "Charged without receiving ride"
The app is great for transportation, but I’ve noticed extra charges when requesting a ride. If a ride gets canceled due to high demand, I’m still charged a $2 fee. This is frustrating, especially when the cancellation isn’t my fault.
-- Melg0326, 2025-02-13

### ****- "Rider"
I just wish they had more buses and the buses came faster.  There are times when my daughter is late for school because the bus takes too long to pick her up.
-- Busy Niki, 2024-11-20

### ***** "Great service"
What a great service for the community!!!
-- CTB1968, 2024-09-09

### ***-- "When it’s good…"
When is good , it’s really good.  Well priced way to commute to the train, nice drivers etc.  For me, they need better service in the evening.  Only one driver to Westport after 8 and usually impossible to book.
-- Abby L.S., 2024-08-27

### ***** "Great and convenient services"
I had an amazing experience riding Wheels2 U. Clean vehicle and smooth ride in the Norwalk area. I would recommend it completely.
-- Roxy foxy 411, 2024-05-20

### ***** "Convenient way to get transit"
Great way to not pay the high Uber prices and still be able to get around Norwalk.
-- Jack Pavia, 2023-11-27

### *---- "Useless if you live/work in West Norwalk."
The coverage area is only useful for those going to places in South/East Norwalk or Merritt 7. You can’t even get dropped off in an out of zone area. 

App looks nice. Buses look neat.
-- tashmilash, 2020-02-20

### *---- "Terrible pick up algorithm"
Expect to wait 20+ minutes for a shuttle that is just down the block with nobody on it. Terrible optimization on their pickup algorithm
-- Beautiful921, 2019-11-08

### **--- "Limited coverage"
With the limited coverage, this seems more like a shuttle bus from the Meritt 7 and a few surrounding offices.  The app looks real nice, but the service is useless to me, based on the lack of residential coverage.
-- cxxxxxxxbbhgfdvvggfdcbhgf, 2019-08-29

### ***** "Great Service!"
So happy that this service now has its own app! I use it to get to downtown almost every weekend with large groups of people. It eliminates trying to carpool and paying for parking. You also don’t have to feel bad about drinking that second drink! Cheers Wheels2u!
-- Sabrina_marieeee, 2019-08-29

[View all Wheels2U reviews and detailed analytics on AppTail](https://app.apptail.io/signup?utm_campaign=ai-crawl&utm_content=reviews)



## Wheels2U Discovered Keywords
- transit
- transit app
- public transit
- the transit app
- wheels2u

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## Wheels2U Available In
- [United States](https://apptail.io/app/wheels2u-ASLi/united-states)
- [United Kingdom](https://apptail.io/app/wheels2u-ASLi/united-kingdom)
- [India](https://apptail.io/app/wheels2u-ASLi/india)
- [Canada](https://apptail.io/app/wheels2u-ASLi/canada)
- [Germany](https://apptail.io/app/wheels2u-ASLi/germany)
- [Mexico](https://apptail.io/app/wheels2u-ASLi/mexico)
- [Slovenia](https://apptail.io/app/wheels2u-ASLi/slovenia)
- [Spain](https://apptail.io/app/wheels2u-ASLi/spain)
- [France](https://apptail.io/app/wheels2u-ASLi/france)
- [Belgium](https://apptail.io/app/wheels2u-ASLi/belgium)
- [Greece](https://apptail.io/app/wheels2u-ASLi/greece)
- [Hong Kong SAR China](https://apptail.io/app/wheels2u-ASLi/hong-kong)
- [Hungary](https://apptail.io/app/wheels2u-ASLi/hungary)
- [Ireland](https://apptail.io/app/wheels2u-ASLi/ireland)
- [United Arab Emirates](https://apptail.io/app/wheels2u-ASLi/united-arab-emirates)
- [Italy](https://apptail.io/app/wheels2u-ASLi/italy)
- [South Korea](https://apptail.io/app/wheels2u-ASLi/south-korea)
- [Kuwait](https://apptail.io/app/wheels2u-ASLi/kuwait)
- [Lebanon](https://apptail.io/app/wheels2u-ASLi/lebanon)
- [Argentina](https://apptail.io/app/wheels2u-ASLi/argentina)
- [Malaysia](https://apptail.io/app/wheels2u-ASLi/malaysia)
- [Philippines](https://apptail.io/app/wheels2u-ASLi/philippines)
- [Pakistan](https://apptail.io/app/wheels2u-ASLi/pakistan)
- [Portugal](https://apptail.io/app/wheels2u-ASLi/portugal)
- [Russia](https://apptail.io/app/wheels2u-ASLi/russia)
- [Brazil](https://apptail.io/app/wheels2u-ASLi/brazil)
- [Belize](https://apptail.io/app/wheels2u-ASLi/belize)
- [Sweden](https://apptail.io/app/wheels2u-ASLi/sweden)

---

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