Description

The Wightlink Ferries app offers you easier access to your bookings, Travel Passes and real time travel information.
We are the main link between the Isle of Wight and the mainland. Every year, we carry over 4.5 million passengers, making us one of the UK’s largest domestic ferry operators. We provide Island residents with an easy and frequent service to the mainland, as well as giving millions of holidaymakers a taste of Island life.
Crossings take approximately 22 minutes by FastCat and from 40 minutes by car ferry. And we operate three convenient routes and over 45,000 crossings a year. We are also dedicated to giving excellent customer service and the best facilities on board and at our Terminals.
Use our app to:
1. MANAGE YOUR TRIP
View your bookings and get your e-ticket for quick check-in. Amend or cancel your booking. Get directions to the port.
2. CHECK SAILING STATUS
Use our real time sailing status function to check that ferries are running on time. Check vessel positions on our live maps.
3. CHECK TIMETABLES
Check ferry times with our live timetable look-up.
4. DIGITAL TICKET PASSES
Season Ticket and Multilink Pass holders can view their pass, show the QR Code at check-in and keep track on how many trips they have remaining. You can now also top-up in the app.
5. MANAGE YOUR ACCOUNT
Register or log in to update your contact details and preferences.
6. MYLINK
Get your MyLink loyalty card in the app rather than a plastic card.

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User Rating

2.01 out of 5

87 ratings in United Kingdom

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Ratings History

Wightlink Isle Of Wight Ferry Installs

Last 30 days

0

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Wightlink Isle Of Wight Ferry Revenue

Last 30 days

$0

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Wightlink Isle Of Wight Ferry Reviews

Multipasses not working

Since the update My Ticket Passes defaults to my parking pass. I have to swipe left several times to get to the list. My passenger pass won't read through the gates or on a 'New' handset apparently.

Requires enhancements

Login process should support biometrics rather than entering username and password. Given the fact that you have to login to view your boarding pass for scanning (and this is dependent on the internet connection working at the terminal AND the app functioning) wouldn’t it make more sense and enable for quicker boarding to allow the boarding passes to be added to Apple Wallet like all other main airlines/train companies do. Additionally being able to pay via  Pay would be a great option. Currently Google Pay is offered but not Apple Pay.

Poor quality app needs updating

This is such a bad app . You try booking a new book of multi link passes . It accepts your money and doesn’t show in your list of bookings when complete . It’s slow and about time it has an overhaul .

First time user

I did manage to book through the app but then is hasn’t recorded my booking.

This is an awful app, but like the ferries yiu have no alternative

It’s so awful. I’ve just spent the last hour trying to make multiple multi link bookings but is so buggy I have had to give up. Examples 1 I tried to make a new booking but it keeps amending an old one 2 I put in two dates and on the return leg it gives me a different day to one I selected on the previous page 3 I just tried to logout ? Clear cache ? But when as I have forgotten password and want to reset I am told I can’t reset as I am already logged in. Just sooooooo awful it makes me want to tell their staff just how crap they are ….. but if I did I would be banned for 3 months …..

App hangs and stuck

App hangs and stucks all the time, I was in the middle of booking and it got stuck and I had to close the app and open again, then the booking no longer available, I had book the next one, had to wait for 2 hrs in the port because of this app.

Don’t bother getting, rubbish app

Tried to book several times but each time it hung on PayPal and never got payment even tho I authorised it. When I returned to app said payment not made. Ended up using ticket office after 5th attempt. Learn to write code and de bug please.

Poor hardly ever works

Not been working for days app is useless supposed to make life easier not more awkward

Registration page unresponsive

Tried to register quite a number of times but registration fields unresponsive so gave up.

Waste of Time

I’ll keep this brief. Does not remember your bookings! Each time you log in you have to add the booking to get your ticket. Complete waste of time.

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App Info

Last Updated

2 weeks ago

Name	Reviews	Recent release
English Heritage Days Out	43	3 years ago
Butlin’s Bognor Regis Discover your perfect holiday	20	1 month ago
Paultons Park The official Paultons Park app	22	5 months ago
South Western Railway Train tickets & travel updates	80	3 weeks ago
Gatwick Airport Official Flights, Shops & Terminal info	70	1 year ago
Red Funnel Ferries Isle of Wight Ferry Travel	15	11 months ago
Aqua Cars	100	1 month ago
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Away Resorts	0	5 months ago
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Wightlink Isle Of Wight Ferry