---
title: "Wing Tel - Reviews, Revenue and Downloads in United States | Apple App Store"
description: "The Wing app simplifies the mobile experience, allowing you to manage your account from anywhere with the touch of a button. We’re here to make life easier.  Features Include:  Robot-Free Customer Sup"
---

# Wing Tel — United States

![Wing Tel App Icon](https://is1-ssl.mzstatic.com/image/thumb/Purple211/v4/1c/24/9a/1c249ab5-8646-16e8-f9c6-bd7a5ab8d3a3/WingAdminIcon-0-0-1x_U007emarketing-0-8-0-0-85-220.png/434x0w.png)

**Developer:** [Wing Tel](https://apptail.io/developer/wing-tel-pvDc)
**Category:** Utilities
**Rating:** 3.5/5 (260 ratings)
**Price:** Free
**Bundle ID:** com.wingtel.wing1
**Store:** Apple App Store
**Country:** United States
**Version:** 26.21.1 (released 2026-06-18)
**Original Release:** 2017-08-29
**Languages:** English

**App Store Link:** [Download on Apple App Store](https://apps.apple.com/us/app/app/id1266849964)
**AppTail Page:** [https://apptail.io/app/wing-tel-dQlc/united-states](https://apptail.io/app/wing-tel-dQlc/united-states)

## Wing Tel Description
The Wing app simplifies the mobile experience, allowing you to manage your account from anywhere with the touch of a button. We’re here to make life easier.

Features Include:

Robot-Free Customer Support
Whether through live chat or by phone, you’ll speak to a real and helpful human every single time.

Manage Your Plan
Change your data plan anytime you want because we cater to you and not the other way around.

Real-Time Data Tracking
Your data usage shouldn’t be a mystery. Know exactly how much data you’re using every minute of the day.

Billing That Makes Sense 
Your phone bill shouldn’t seem like a foreign language. Easy-to-read statements and quick payments make life simpler.

Stay connected international 
Post all the vacation selfies you want; Wing provides high-speed data in 135+ countries.

## Wing Tel Screenshots
- [Screenshot 1](https://is1-ssl.mzstatic.com/image/thumb/PurpleSource116/v4/8e/96/b4/8e96b434-8e11-04f7-cfc7-09d545017a11/25427cda-2384-4e72-bed3-a9249470ed53_400x800bb-2.png/1242x2688.png)
- [Screenshot 2](https://is1-ssl.mzstatic.com/image/thumb/PurpleSource116/v4/ad/2c/f1/ad2cf1b6-8e1f-2425-9bf9-e42355287d16/1c090405-3009-4761-85dc-808ca4a513a3_400x800bb-1.png/1242x2688.png)
- [Screenshot 3](https://is1-ssl.mzstatic.com/image/thumb/Purple126/v4/36/3e/7c/363e7cd7-7cf8-2332-938a-ef3e6e538e25/pr_source.png/1242x2688.png)
- [Screenshot 4](https://is1-ssl.mzstatic.com/image/thumb/PurpleSource116/v4/2e/f8/1c/2ef81ccd-1890-d522-1f62-60f75ebdcbf4/292f4cb0-a3dd-479f-8d58-3911a4150fd7_400x800bb-5.png/1242x2688.png)

## Wing Tel Rating Breakdown in United States
- 5 stars: 132 (51%)
- 4 stars: 21 (8%)
- 3 stars: 16 (6%)
- 2 stars: 16 (6%)
- 1 stars: 75 (29%)

## Wing Tel Reviews in United States

### *---- "Bugs"
App no longer loads anything I have to go online to pay my bill
-- Yabbadabbabee9090, 2024-09-10

### *---- "Worst Company"
I originally switched to WING in 2018 when they first launched and was doing the cash back for unused data. Over the last few years they stopped doing that all together and customer service has basically been all bots. 

Last year they ended up switching our towers to Verizon which is the worst coverage ever. Recently, we went out of town and for some reason our coverage went in the trash and we basically ended up stranded in an unknown town with no service for over 24 hours having to try and find restaurants with WIFI.

NOW, we are trying to switch providers and they basically hold your account number and Port ID hostage by having you contact customer service. No one answers you. I’ve been on “hold” for 2.5 hours. They make it impossible for you to get your information. It’s not on any of the invoices or in your accounts online or in app. 

Probably the worst company to go with. Stick with your main providers, it’s not worth it!
-- Canjohnson94, 2024-07-01

### *---- "Just Don’t"
When I first started Wing years ago they were perfect for service, customer service was a little Eh sometimes, never any changes in my bills, just overall pretty dang good for what you pay for. 
Now? They switched towers and providers and in lucky if I get my phone to work on 4 bars. My bill is different almost every month, my data shuts off by itself and doesn’t work until I contact them and they reset it. 
Trash.
-- Lola420t, 2024-03-28

### **--- "Wing service"
Hi, switched to wing due to the outrageous prices I was being charged from Verizon. I love paying $50 a month versus 129 a month for one line. That being said I have limited service due to win use an AT&T towers and I have no service while at home I think they need to vamp up their tower usage so everyone can use the benefits of not only a cheaper bill but having consistent phone service
-- Rooofergurl, 2023-04-05

### **--- "error error"
Latest version of app that updated as of 3 months ago, has been giving me non stop issues. I get a constant error message whenever I open the app. Whether I made a payment or not it says “payment successful but error with your payment please call customer service” Every single time. I have reached out to customer service and not one straight answer. I have to have them manually turn my phones service back on after I make a payment when it should be automatically after so much
time. I also haven’t been getting great service around my house. I have a data plan and only wifi is what gets me online. Not happy at all.
-- jolenex3, 2022-11-11

### ****- "Love Wing"
I’ve been a wing customer for a few years now. I’ve switched back and forth between their services and they have worked with me to figure out which would be best for me. Have there been some issues? Yes of course. But I still love the company. Right now though, there is an issue with the app itself. They’ve been upgrading the system but the app doesn’t have the data usage part anymore. And it surely doesn't look like what it shows above. That is frustrating. As for customer service, I don’t call them, you can speak to customer service through the app. It works out fine for me. I love the service, I just hope they fix the app soon. Sure would be nice if the app looked like that above here. Maybe it will soon.
-- terrywblake63, 2022-09-24

### *---- "Terrible customer service, cheated me out of money"
I’ve been with Wing a couple years now. Things have gone downhill drastically. I don’t like writing negative reviews, but I’m hopeful this helps warn people from signing up. My phone was shut off randomly from any service or cell data. I didn’t receive any notification that I was out of data in email, text, or on the app. I reached out to customer service and spent hours and days waiting for a response. Finally I was able to talk to someone who said there was nothing they could do. I couldn’t buy more data because they said it wasn’t possible. They said their app doesn’t support their system upgrade which is why I can’t see anything or do anything. I asked for my information to switch to another provider which would be half the cost per month and had much better reviews. No one responded to me. No one got back to me. Eventually I got in contact with senior management. She said that my concerns are absolutely valid and she’ll submit a request for a refund. With Wings “system upgrade” you have to pay for the next month the month prior. Since I was switching to a new provider, I wanted that month back since I would not be using it (I really should be getting almost 2 months back, but I only asked for one). I just got an email saying that they do not give refunds and that there’s nothing they can do. Please stay away. They’re going downhill and you don’t want to be caught in the mess or out of money.
-- S Hayn, 2022-09-13

### **--- "Cheap, but they will practically rob you blind if you aren’t careful"
Just be careful when you try to cancel and don’t subscribe to autopay. They will always take your money days ahead and their app and network have issues.
-- Pabs!, 2022-09-06

### *---- "If you want a service you can contact, look elsewhere"
I have never left a negative review, but this is too much for even me to deal with. I’ve had Wing since 2018 and was quite happy until the past year. I finally decided to leave because it is near impossible to get a hold of a customer service representative. There have been times I’ve had to wait days to hear back.

The last time I tried to cancel my plan, they promised me a lower rate, beginning with the next billing cycle. When that billing cycle rolls around, what do I find? The same rate as before—not the new one I was promised. Bc it’s so hard to get a hold of them, I decided it wasn’t worth trying to follow up over a ~$7.00 difference in cost. Oh, by the way: They’ve been slowly increasing their rates over the years.

The final straw is they promised me a new SIM card to replace a faulty one (that they sent to me as part of their network upgrade) and I am still waiting for it a week later. That’s a whole week without cell phone service, while paying for said service. Currently waiting to hear back from them after both emailing and initiating multiple chats so I can port my number out and move on with my life.

It’s really too bad, because I’m sure the employees work hard. I hope Wing sorts itself out so there are fewer customers in situations like mine.
-- B. Holstein, 2022-09-02

### *---- "Horrible customer service!"
If you never have an issue this may be a good service to use.  If you like spending hours on a chat or sitting on hold for 45 min each time you have an issue, this also may be the service for you.  Two separate occasions that took over an hour to fix(payment method issues, porting to another carrier) which should have taken 5-10 min tops.  Their customer service reps are also rude and want to keep the chat going as if they get paid more for the time they take to address a customers issue!  Don’t do it!
-- Jack Met, 2022-08-24

[View all Wing Tel reviews and detailed analytics on AppTail](https://app.apptail.io/signup?utm_campaign=ai-crawl&utm_content=reviews)



## Wing Tel Discovered Keywords
- wing
- wing alpha
- wing app

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## Wing Tel Available In
- [United States](https://apptail.io/app/wing-tel-dQlc/united-states)
- [Philippines](https://apptail.io/app/wing-tel-dQlc/philippines)
- [Canada](https://apptail.io/app/wing-tel-dQlc/canada)
- [Bahrain](https://apptail.io/app/wing-tel-dQlc/bahrain)
- [Colombia](https://apptail.io/app/wing-tel-dQlc/colombia)
- [Germany](https://apptail.io/app/wing-tel-dQlc/germany)
- [Denmark](https://apptail.io/app/wing-tel-dQlc/denmark)
- [Algeria](https://apptail.io/app/wing-tel-dQlc/algeria)
- [Ecuador](https://apptail.io/app/wing-tel-dQlc/ecuador)
- [Egypt](https://apptail.io/app/wing-tel-dQlc/egypt)
- [Spain](https://apptail.io/app/wing-tel-dQlc/spain)
- [Finland](https://apptail.io/app/wing-tel-dQlc/finland)
- [France](https://apptail.io/app/wing-tel-dQlc/france)
- [United Kingdom](https://apptail.io/app/wing-tel-dQlc/united-kingdom)
- [Hong Kong SAR China](https://apptail.io/app/wing-tel-dQlc/hong-kong)
- [Croatia](https://apptail.io/app/wing-tel-dQlc/croatia)
- [Ireland](https://apptail.io/app/wing-tel-dQlc/ireland)
- [India](https://apptail.io/app/wing-tel-dQlc/india)
- [Italy](https://apptail.io/app/wing-tel-dQlc/italy)
- [Japan](https://apptail.io/app/wing-tel-dQlc/japan)
- [South Korea](https://apptail.io/app/wing-tel-dQlc/south-korea)
- [Kuwait](https://apptail.io/app/wing-tel-dQlc/kuwait)
- [Lebanon](https://apptail.io/app/wing-tel-dQlc/lebanon)
- [Latvia](https://apptail.io/app/wing-tel-dQlc/latvia)
- [Malta](https://apptail.io/app/wing-tel-dQlc/malta)
- [Nigeria](https://apptail.io/app/wing-tel-dQlc/nigeria)
- [Netherlands](https://apptail.io/app/wing-tel-dQlc/netherlands)
- [Norway](https://apptail.io/app/wing-tel-dQlc/norway)
- [New Zealand](https://apptail.io/app/wing-tel-dQlc/new-zealand)
- [Peru](https://apptail.io/app/wing-tel-dQlc/peru)
- [Russia](https://apptail.io/app/wing-tel-dQlc/russia)
- [Saudi Arabia](https://apptail.io/app/wing-tel-dQlc/saudi-arabia)
- [Singapore](https://apptail.io/app/wing-tel-dQlc/singapore)
- [Slovakia](https://apptail.io/app/wing-tel-dQlc/slovakia)
- [Thailand](https://apptail.io/app/wing-tel-dQlc/thailand)
- [Taiwan](https://apptail.io/app/wing-tel-dQlc/taiwan)
- [United Arab Emirates](https://apptail.io/app/wing-tel-dQlc/united-arab-emirates)
- [Vietnam](https://apptail.io/app/wing-tel-dQlc/vietnam)
- [Argentina](https://apptail.io/app/wing-tel-dQlc/argentina)
- [Australia](https://apptail.io/app/wing-tel-dQlc/australia)

---

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