4.9 out of 5
6,180 ratings in United States
They will cancel on you last minute again and again. Do not trust them if it is an important ride. I deleted the app. Horrible company, when I tried to provide feedback I was told “we have no managers” and if yeehaw cancel on you then it’s not our problem
400 error message
Tried to book a ride from Seattle airport. Got a random http 400 error message which wasn’t even formatted correctly
Frustrating endless circle of signing in and getting punched out when I try to book a ride with a favorite driver. The app presents a screen which looks like a browser window because it even includes a link to download the app. Dum. Have to book from the normal map page and leave it up to the universe to connect me to my favorite driver. Dum.
I booked a ride home from the airport 3 days in advance, and this joke of a business still couldn’t find a driver. Don’t trust this service with your travel needs unless you enjoy being left to scramble at the last minute and overpay for an Uber anyways
Booked a ride from the airport to my house, 15 minute drive, a full 24 hours in advance. They waited until we landed and cancelled the booking. Uber and Lyft don’t carry car seats so my family got stuck at the airport. Highly recommend avoiding Wingz.
We booked with Wingz weeks ahead and got confirmations. One ride ended up being canceled by Wingz while we were on the flight. We arrived at SFO late night with no driver to be seen. Another ride we booked for my parents had a last minute driver switch so all the information they had from the confirmation was wrong. All these changes happen on the day of travel while we were in the air. Very disappointed and it’s a frustrating experience.
On Sunday morning I requested a ride to a medical appointment on Tuesday morning. Didn’t get a confirmation so gave it until 1PM on Monday before contacting customer service by email. Quickly got a response from Jasmine who basically told me that my request would stay active until 60 minutes prior to the pick up time unless I canceled it. So, yes, I canceled it and made arrangements with a local taxi company. More expensive but I’ll not be stressing out wondering if a Wingz driver is going to be picking me up. Will not be recommending this service to anyone.
We pre-booked weeks in advance to get a car with car seats when returning from an international flight at airport. They were a no-show and when we called they said it'd be another hour.
Really a GREAT service!! Excellent communication, very prompt, courteous, and comfortable ride! Frank is great! So glad Wingz is there!
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