Woolworths (Pty) Ltd
#1 Keyword Rankings
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Top 10 Rankings
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Top 30 Rankings
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Top 100 Rankings
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Description

Get the Woolworths app and enjoy quality and difference whenever, wherever you need it.

It’s everything you’ve come to expect from South Africa’s best-loved retailer, and there’s so much more to come.

Shop on the go
Browse, search and shop fashion, beauty, homeware and food wherever you are, and choose the delivery option that works for you:

Standard delivery: Choose your date and time and we’ll deliver to your door.

Click and Collect: Shop Woolies food and collect it from a Woolies store when and where it’s convenient for you.

Dash Delivery: Shop Woolies food and get your order delivered fast, fresh and same day!

Stay a step ahead
Turn on push notifications to be the first to know about exclusive offers and promotions, and keep connected with messages and news in your app inbox.

Stay inspired
Get the latest style trends and mouth-watering recipes as soon as you open the app.

Ratings and reviews
Find out what customers are saying about their recent purchases and share your thoughts with our Woolies community.

Virtual try on
Try before you buy and get the latest, and best, look with our virtual try on service. Available on selected beauty products using your device’s camera and remember to smile for that selfie!

Scan a product
Get instant product info when you scan a product in a store or at home. Add to your basket for quick and easy shopping.

Find in store
Need something special right now? Our app can tell you what we have in stock at all your nearest stores, so you can plan your shopping journey better than ever and be sure to get what you need.

.Shopping list
Add any products to your in-app shopping list while you’re browsing. It’s easy to use and so convenient when you’re on the go.


Find your store
Use our store locator to find your nearest store, its contact details and opening hours. iOS users, open directions to your chosen store in Apple Maps.

Check your account
Woolies card holders, check your account balance, available funds, next payment date, and your last 20 transactions on the go! You can also view your full statement and make your payment wherever you are.

Shop with your virtual store card
Whether you’ve left your store card at home or you’re waiting for your new card to be delivered, you can use your Woolies Virtual Store Card in our app.

Be secure
Can’t find your Woolies store card but think you might? Freeze it in our app so no one can use it. Definitely lost your card or it’s been stolen? Block it and arrange a replacement in our app.

Get funds
You can apply for a store card, credit card, a loan or a credit limit increase straight from the app! Remember, if you have a Woolworths Personal Loan, you can request funds to be transferred into your account at any time.

Get rewarded
Get personalised WRewards virtual card and vouchers in the app. Cashiers will scan the digital WRewards card and vouchers on your phone at checkout. You can also check your tier status, WRewards savings, and your next tier goal.

Easy log in
Use the same sign in details for our website and app.

Get in touch
You’ll find our contact details, email address and FAQs in the app. You can chat to our Financial Services team direct from the app.
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Screenshots

User Rating

4.7 out of 5

136,080 ratings in South Africa

5 star
114,704
4 star
11,489
3 star
4,227
2 star
1,578
1 star
4,082

Ratings History

Reviews

Worst app out there.

Taryn - South Africa on

Woolies app is shocking considering it’s target market. The app is slow. Everything takes ages to load. The flows and layout are awful to use with counterintuitive basket additions, poor substitute processes (only recently better but still Not great) and a terrible app layout. Learn from your competitors who are doing a much better job (sixty60) about customer satisfaction. Good luck when discovery vitality partners with checkers as I look forward to not having to use the woolies app on a weekly basis.

Awful app

Whymustyoubesohorrible on

Horrible online service I’ve ever used ,very disgusted!!!

Orders tab not available

mamasedy on

I am not happy with the new update as I can’t access my orders

Complain

Velani Dyadume on

Very bad service I got from a “well branded” name. I never expected that from you, where I had to go back and forth for you guys to refund my money which I haven’t received till this day. You don’t even deserve a single star. And when I went to your store the manager just overlooked and he just made a phone call while walking away from me he did not even try to look for a solution which made me assume that it is because I’m black otherwise if it was a white person he would have jumped and tried to sort it out. Very disgusting and bad for your name.

No response on non delivery

Oomeshni on

I called the call centre and sent an email regarding a R465 steak fillet with no response and no refund. Still waiting…

Worst Substitute Service

danigeyer on

Of all the delivery apps, no substitute service comes close to this app — and that’s not a good thing. Even when searching for a product by the *exact name* listed on the website, it does not come up as a substitute option. I will edit this review if this feature is ever improved. Other issues include: the app often gets hung up at the payment verification step, even though payment goes through. Push notifications are delayed. The search function, much like the substitute function, delivers arbitrary results. Delivery instructions clear if you go back to the cart. Overall a very poor user experience.

No way to sign up

Hugoleela on

Just after one time pin is entered the app says error. Enter first name. No way to resolve this.

Terrible decision

Cfjjdjjfgikfgh on

Worst apppp ever so technical

The worst delivery in South Africa

fjc_za on

In addition to my review below. Roughly 50% of orders are not fulfilled because drivers do not follow instructions or do not use the correct mobile number. When trying to raise an issue, the call centre is not available. It takes 4-5 attempts to get through to the contact centre. Crashes constantly. Products take forever to load and take forever to be added to cart. Choosing substitutes is painfully slow. Orders are often simply not fulfilled. Highly unreliable. Very disappointing.

Functionality lost

Chiara Venus on

I usually love WW app but for the past month both invoices and my wishlists are not available. Please fix…

Store Rankings

Ranking History

Category Rankings

Chart
Category
Rank
Top Free
6
Top Free
57
Top Free
212
Top Free
230
Top Free
254

Keywords

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Revenue and Downloads

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App Info

Category
Shopping
Languages
English
Recent version
9.20.0 (19 hours ago )
Released on
Oct 28, 2011 (12 years ago )
Last updated
2 weeks ago