---
title: "Worker assist - Reviews, Revenue and Downloads in Australia | Apple App Store"
description: "WorkCover Queensland’s Worker Assist gives injured workers a convenient and secure way to get information and track their workers’ compensation claim. This app is part of a range of online services av"
---

# Worker assist — Australia

![Worker assist App Icon](https://is1-ssl.mzstatic.com/image/thumb/Purple211/v4/be/86/ba/be86bac4-298e-cffd-396f-82ac4cf32758/AppIcon-1x_U007ephone-0-9-0-85-220-0.png/434x0w.png)

**Developer:** [WorkCover Queensland](https://apptail.io/developer/workcover-queensland-NIib) (Australia)
**Category:** Finance
**Rating:** 2.5/5 (35 ratings)
**Price:** Free
**Bundle ID:** com.workcover.wam
**Store:** Apple App Store
**Country:** Australia
**Version:** 5.3.0 (released 2026-06-23)
**Original Release:** 2014-08-05
**Languages:** English

**App Store Link:** [Download on Apple App Store](https://apps.apple.com/au/app/app/id897418597)
**AppTail Page:** [https://apptail.io/app/worker-assist-xCWb/australia](https://apptail.io/app/worker-assist-xCWb/australia)

## Worker assist Description
WorkCover Queensland’s Worker Assist gives injured workers a convenient and secure way to get information and track their workers’ compensation claim. This app is part of a range of online services available for injured workers to stay connected with WorkCover Queensland.

Features:
• Check the status of your claim
• View your next compensation payment date
• Send a medical certificate or other document by uploading a photo
• Claim an expense by uploading a photo of your receipt
• View your expense and remittance records
• Add your own appointments and view your next appointment details
• Receive real time alerts about upcoming appointments
• Give feedback about your treatment and rehabilitation
• Complete a tax file number declaration
• Get your claim contact details
• Direct message your claim contact
• View correspondence between you and WorkCover Queensland
• Log in faster by setting up a 4 digit security PIN.

Find out more about Worker Assist by visiting 

Important information

Contact us if your mobile device is stolen or misplaced.

## Worker assist Screenshots
- [Screenshot 1](https://is1-ssl.mzstatic.com/image/thumb/Purple113/v4/c4/b9/f1/c4b9f1e8-410a-0f53-456d-486f8b7f37dd/pr_source.png/1242x2688.png)
- [Screenshot 2](https://is1-ssl.mzstatic.com/image/thumb/Purple123/v4/c7/a7/37/c7a73782-c130-ff6f-410e-1e401ebe41d5/pr_source.png/1242x2688.png)
- [Screenshot 3](https://is1-ssl.mzstatic.com/image/thumb/Purple113/v4/a2/4d/9b/a24d9b95-100f-787e-12a6-4d211085fa4d/pr_source.png/1242x2688.png)
- [Screenshot 4](https://is1-ssl.mzstatic.com/image/thumb/Purple113/v4/67/52/81/675281f1-dd7d-954f-d635-0ee7f3ae1751/pr_source.png/1242x2688.png)
- [Screenshot 5](https://is1-ssl.mzstatic.com/image/thumb/Purple113/v4/6f/51/61/6f5161c5-7696-3cde-3b19-0f8b30ed6d34/pr_source.png/1242x2688.png)
- [Screenshot 6](https://is1-ssl.mzstatic.com/image/thumb/Purple123/v4/0f/7c/37/0f7c379f-acf0-2882-2997-261487e60b46/pr_source.png/1242x2688.png)
- [Screenshot 7](https://is1-ssl.mzstatic.com/image/thumb/Purple113/v4/c5/81/16/c5811679-be02-b95e-52b9-1982c12cf179/pr_source.png/1242x2688.png)
- [Screenshot 8](https://is1-ssl.mzstatic.com/image/thumb/Purple123/v4/9d/50/e1/9d50e194-2cca-60eb-c6a8-cbbdd4830c57/pr_source.png/1242x2688.png)

## Worker assist Rating Breakdown in Australia
- 5 stars: 9 (26%)
- 4 stars: 1 (3%)
- 3 stars: 3 (9%)
- 2 stars: 6 (17%)
- 1 stars: 16 (46%)

## Worker assist Reviews in Australia

### **--- "Struggles with Easy"
The app is ok. I mean it is able to do it’s job to a certain degree! Which is a lot more than the staff on the WCQ “help and service” desks were able to achieve!  gets 2/10! WCQ staff get another!
-- ShayW14, 2024-05-21

### *---- "Rubbish"
Upon access to it the last couple days on my 13 pro max iPhone , it now just freezes on the “enter pin” screen. Tried deleting app/reinstalling tried restarting phone, tried even double checking my password, also checking app updates and plane updates. This app is good for a complete waste of time and (sarcastically) I can’t wait for the duration of my cover claim to be riddled with this app. If this had a minus star rating it would be a -5 . The developer should choose a new career because obviously development of working apps is NOT their forte no never will be reading the history of the feedback comments and my personal experience. Fin
-- Bananafarmer, 2023-01-28

### **--- "Access issues"
First use today, it downloaded hence 2 stars. Kept defaulting to the default DOB after I added mine then wouldn’t allow me to change it as already an account with that user name- which was me of course. I will have to phone in to fix I guess
-- aubshrey, 2022-06-07

### *---- "Worst app ever made"
Worst app ever … Constantly freezes and at times when you need log on to get information for appointments etc it won’t let you log in …  Terrible Terrible Terrible
-- irishbigbird, 2022-05-11

### *---- "Stopped working"
I’m not able to put appointments or expenses in using the app anymore
-- chop3:16, 2020-09-26

### **--- "Frustrating to say the least"
The Ap is a great idea and it has everything you need but it freezes, jumps all over the place, won’t submit your receipts etc etc.  
Trying to put my tax file number in took me 16 attempts before it finally accepted it. 
I tried logging out, shutting the Ap, turning the phone off completely to reset it, trying again after 30 minutes etc etc.  
Extremely frustrating!!
The idea of it is great, it would be brilliant if it was fixed.
-- Deb024.., 2020-05-27

### *---- "Crashes"
After entering password or pin it crashes like 30 times +
Entering costs is painful as it constantly freezes. 
Please fix
-- W'n'W, 2020-01-23

### ***-- "Average needs work"
This application is handy at times but it also could do with a lot of improvement. The " message your claims officer " maximum characters needs to be increased there's just not enough characters to write a decent msg. The time delay with reimbursements could be improved by making it live. Also this application needs a version compatible with iPads as you can only download the iPhone version which Doesn't send you notifications without actually going into the app. Overall it needs work though don't expect much with government related software.
-- Dk-dan, 2019-01-21

### ***-- "Pain"
Playing up constantly won’t allow to put PIN number in
-- 787Boe, 2018-06-29

### **--- "New version error"
Just downloaded new version and my screen is now all white. ??
-- Jo63M, 2018-05-01

[View all Worker assist reviews and detailed analytics on AppTail](https://app.apptail.io/signup?utm_campaign=ai-crawl&utm_content=reviews)


## Worker assist Store Rankings
| Chart | Country | Category | Rank |
|-------|---------|----------|------|
| Top Free | Australia | Finance | #94 |

## Worker assist Discovered Keywords
- worker assist
- worksafe
- work assist
- work cover
- workers
- healt assist
- finance assist

## Apps Similar to Worker assist
- [Australian Retirement Trust](https://apptail.io/app/australian-retirement-trust-yTl/australia)
- [MyPayNow](https://apptail.io/app/mypaynow-ruK/australia)
- [humm®90 Platinum Mastercard®](https://apptail.io/app/humm90-platinum-mastercard-svN/australia)
- [Suncorp Bank App](https://apptail.io/app/suncorp-bank-app-lWN/australia)
- [Wagepay: Access up to 3,000](https://apptail.io/app/wagepay-access-up-to-3000-BPR/australia)
- [Wallet Wizard - Line of Credit](https://apptail.io/app/wallet-wizard-line-of-credit-Swcb/australia)
- [QSuper](https://apptail.io/app/qsuper-zJxb/australia)
- [RemServ](https://apptail.io/app/remserv-vCWb/australia)
- [myBOQ](https://apptail.io/app/myboq-zCWb/australia)
- [Suncorp Insurance App](https://apptail.io/app/suncorp-insurance-app-TVOm/australia)


---

## About AppTail

[AppTail](https://apptail.io) is a mobile app intelligence platform providing app analytics, ASO (App Store Optimization) tools, keyword tracking, competitor analysis, revenue estimates, and review monitoring for iOS App Store apps. Track your app's performance, discover ranking keywords, monitor competitors, and analyze market trends.

- [Search Apps](https://apptail.io)
- [Top Charts](https://apptail.io/top-iphone-apps)
- [Sign Up for Full Access](https://app.apptail.io/signup?utm_campaign=ai-crawl&utm_content=footer)

*Data provided by [AppTail](https://apptail.io) - Mobile App Intelligence Platform*