This app is just blank when I open it on my iPhone13pro

This app is an absolute disaster. It’s disorganized and doesn’t work half the time. Online statements never open using the app. The whole thing is a chore to use.

A designer needs to come and in complete rethink the user experience. It is clunky, looks terrible, and is hard to read. Do better. Your review average is less than 2-stars.

I much prefer the other WTB app, but business clients had to move to this one. Originally I reported that you couldn’t save transaction views but WTB reached out and told me how, I saved a view and this app is more usable now but still difficult considering you have to scroll left to right to see the full transaction information. I use plenty of other bank apps, none of which make me scroll left to right for anything. In the app, I tapped on Help and it’s not responsive for mobile so you can hardly read the helpful advice. I wish this app was more like the other WTB app, or that I could go back to using the other one. I try to stick with viewing accounts on my laptop only now, and have the app on my phone just in case.

Will be switching banks ASAP.

For real. I was told I needed a business account...for real this app is gonna make me switch banks. 10+ year customer.

This new app and their corresponding website is the cheapest looking, most user UNFRIENDLY, and poorly designed website/app I have ever experienced. The old one was great and intuitive. The new version is absolutely horrible, to the degree that I now must look to transfer everything to a different bank.

I think I like this one better that the previous app. What I would really like to see is a way to put multiple checks into one deposit transaction like when you take them to the bank. Of course each check has to be captured individually, but on my bank statement it shows each deposit separately, making it take longer to balance the register. When I take them to the bank it shows the total of all the checks for one deposit. Far easier.