X-Sense Home Security

I love the temperature sensors for I have them in my freezers and fridge I bought them for our deep freezers to make sure they never get left open. The developers are great and addressed an issue I brought to their attention within a few days. Only one person can log into the account at a time though that’s the only other problem I have with it would love for both of us to stay logged in so that when one isn’t home the other can tell what’s going on if the alarm sounds

This app is dangerously inadequate. Please get it together on your end.

My smoke detectors have been going off randomly without any smoke. Even with new batteries it’s still happening randomly. Any help would be great

Can't login, I've tried at least 20 times and it tells me there is already an account with my email address and to login with this address and when I try it tells me to do it again and it's just a vicious circle. it's not that I don't understand how to connect to the Internet,I do, I have at least 10 items that I've connected, no problem. I've tried calling the help number, after numerous attempts, they just tell me to keep trying. HELP !!!

God

I’m using the thermometer feature and purchased a set of 3 for a very reasonable price. Set up is a little tricky and it’s best to read directions and not just wing-it. Hanging feature (loop of string) is stylish if not reliable. Device rarely loses its connection, but when it does there is no clear reason why. Fortunately it has automagically reconnected after a short holiday every time but once. The reading is precise (to the 100th) with two adjacent monitors returning similar values. Alarm feature seems to work well. Frequent marketing of 24/7 protection is irritating, but not invasive. But that seems to be the reason for the constantly reappearing notice on the app.

The app only allows us to be logged in one device. Trying to install in an ipad for example it will log you from the iphone displaying a security message. Trying to log back into the iphone kicks me out of the ipad. We live in a world that people have multiple devices. This is a faulty design. Edit: the developer confirmed this but did not provide a reason. The share feature is not an option. It seemed to be a good range of products but that limitation is a deal breaker for me.

I have the driveway alarm and it’s working great the app is great except one thing I wish there was a way to set different tones on the phone notifications like some of my cameras have to I can know what notifications come up on my phone

I just have the water sensors but am now getting a notification about purchasing fire protection plan. Feel like it’s important to pay attention to any notifications from app in case there’s something important, disappointed that irrelevant notifications are going to show up. Took a little bit to figure out how to turn it off too. Otherwise so far so good except for this.

The smoke/CO2 detector allows for notifications to be turned off for “offline notifications.” The leak detectors do not allow for the same option. I wish they did. We turn off WiFi each night so I get a notification every day saying the leak detectors are back online. I don’t need to know that each day. But all in all, a great app and products are great.