---
title: "Xactimate - Reviews, Revenue and Downloads in United States | Apple App Store"
description: "Xactimate Mobile is the first fully realized mobile estimating app for professionals in the field. Build complete estimates from start to finish directly on your iOS device with seamless integration a"
---

# Xactimate — United States

![Xactimate App Icon](https://is1-ssl.mzstatic.com/image/thumb/Purple211/v4/5f/e9/90/5fe990ba-120b-4688-f3b5-2b669613adeb/AppIcons_US-0-0-1x_U007emarketing-0-0-0-7-0-0-85-220.png/434x0w.png)

**Developer:** [Xactware Solutions](https://apptail.io/developer/xactware-solutions-Zmcb)
**Category:** Business
**Rating:** 4.6/5 (8,025 ratings)
**Price:** Free
**Bundle ID:** com.xactware.xactimate28
**Store:** Apple App Store
**Country:** United States
**Version:** 2026.8.1000 (released 2026-08-27)
**Original Release:** 2013-03-21
**Languages:** English, Dutch, French, Spanish

**App Store Link:** [Download on Apple App Store](https://apps.apple.com/us/app/app/id598636037)
**AppTail Page:** [https://apptail.io/app/xactimate-uTib/united-states](https://apptail.io/app/xactimate-uTib/united-states)

## Xactimate Description
Xactimate Mobile is the first fully realized mobile estimating app for professionals in the field. Build complete estimates from start to finish directly on your iOS device with seamless integration across Xactimate's online and desktop platforms and the Xactware family of products.

*Some features, such as generating reports or downloading price lists, require internet or 4G access.

For customer support, visit the eService center.

## Xactimate Screenshots
- [Screenshot 1](https://is1-ssl.mzstatic.com/image/thumb/Purple123/v4/77/81/4c/77814c02-5846-9bf4-68f6-3e9a479921e4/pr_source.png/1242x2688.png)
- [Screenshot 2](https://is1-ssl.mzstatic.com/image/thumb/Purple123/v4/6a/da/a6/6adaa68b-589b-effa-52fc-a5558f06806c/pr_source.png/1242x2688.png)
- [Screenshot 3](https://is1-ssl.mzstatic.com/image/thumb/Purple123/v4/41/a8/4c/41a84cc5-80ef-f87e-ebcb-5b102435b0da/pr_source.png/1242x2688.png)
- [Screenshot 4](https://is1-ssl.mzstatic.com/image/thumb/Purple123/v4/7c/20/aa/7c20aa9c-bfae-ebee-fb2c-d05555cebfae/pr_source.png/1242x2688.png)
- [Screenshot 5](https://is1-ssl.mzstatic.com/image/thumb/Purple113/v4/bf/96/bb/bf96bb16-c308-af32-4b18-9b64ba58457f/pr_source.png/1242x2688.png)
- [Screenshot 6](https://is1-ssl.mzstatic.com/image/thumb/Purple123/v4/aa/20/35/aa20351b-548a-def5-dfb4-93689df85cb3/pr_source.png/1242x2688.png)
- [Screenshot 7](https://is1-ssl.mzstatic.com/image/thumb/Purple113/v4/2a/d8/1c/2ad81c56-f2ba-da9a-f8d6-7d827e6f884e/pr_source.png/1242x2688.png)
- [Screenshot 8](https://is1-ssl.mzstatic.com/image/thumb/Purple123/v4/6e/4a/76/6e4a76b7-b4e9-a83c-7112-39db72761249/pr_source.png/1242x2688.png)
- [Screenshot 9](https://is1-ssl.mzstatic.com/image/thumb/Purple123/v4/ab/81/e0/ab81e0cd-6ecd-d86d-f472-8fa2aed37344/pr_source.png/1242x2688.png)

## Xactimate Rating Breakdown in United States
- 5 stars: 6,698 (83%)
- 4 stars: 584 (7%)
- 3 stars: 290 (4%)
- 2 stars: 120 (1%)
- 1 stars: 333 (4%)

## Xactimate Reviews in United States

### *---- "Turned to Scamming"
Last time I ordered a 3 months was online through their old system. They changed systems and looped me into a renewal I never agreed to and charged another $900 for a period I didn’t agree to or log in once. No invoices mention a renewal agreement and they can’t show me where I agreed to it. Sad they treat long time customers like that.
-- thetfont, 2025-10-15

### *---- "Horrible after update."
Always been buggy, but the 2 factor authentication is obnoxious.  It doesn’t remember devices and if there is an issue with the email server you can’t login.
-- Muzingu, 2025-08-28

### ***** "Adjuster"
This has to be the greatest breakthrough in claim handling history. Pretty easy to use and you can increase your claims cycle time. It is truly a game changer that Xactimate is consistently improving to meet adjusters needs. I cannot express how awesome it is but something you need to try for yourself. Ar sketch will have u leaving the tape measure and notebook in the car. Don’t take my word for it and try it for yourself.
-- Mark J. Beitler, 2025-08-22

### ***** "Great"
Great
-- Willbtrue, 2025-08-20

### *---- "Overpriced, glitchy, and outdated – avoid if possible"
I’ve been using Xactimate and honestly can’t understand how they get away with charging $300/month for software that barely works. Certain features only work depending on the device you’re using. They say you should use an Apple device for sketches, but then you need a Microsoft device to work on the desktop version. The Apple app doesn’t even have the same features as the desktop, so you’re constantly switching devices to complete a simple estimate.

The sketch portion alone will make you pull your hair out. You’ll find yourself redoing the sketch 800 times because of glitches and issues with their software. And to add insult to injury, if you need technical support to fix their problems, they charge you for that too. They literally charge for everything and anything.

When you ask them what to do about the endless sketch issues, their solution is to tell you to use a third-party service – which costs even more money. There is zero real support and zero practical training. They just offer some prerecorded videos that don’t actually help.

If you can avoid using this software, I highly recommend it. It’s a shame that with today’s technology they can’t create a program that runs seamlessly on a single device, yet they gouge customers because they hold the market hostage due to lack of competition. Someone needs to come up with software that puts this outdated technology to shame.
-- ddaprizio, 2025-07-11

### *---- "SCAM PROGRAM"
I signed up for this program to do insurance work. I signed up for a month basis of $200 a month after the month ran out the program allowed me to keep using it. They continue to charge me for those services even without me agreeing to it they have my card on file, but couldn’t charge my card because I did not agree to it. Every winter I shut down and start back up in the summer I had noticed they tried to charge me for 200+ days of service that I did not use. I called the company. It is almost impossible to get a hold of anybody, but when I finally did, the manager basically told me oh well pay the bill you opened the app not that you created new tickets, but that you opened the app. So therefore the app was used I explained that I was willing to pay for two extra months because I know that I opened the app and sent out the created reports to insurance companies, but other than that, I did not touch their service and then I would also like to pay for an additional six months on top of paying for those two months. The manager, then began to to be extremely rude and extremely aggressive stating she was gonna go in and make sure that she deleted every account that I created from this day forward. And that no matter what I did, I was going to pay them for a service. I did not use so in all I will not use exact again. There is plenty of report programs out there to use find a better one. And they lost out on $1600 to argue with me over 200 instead of doing the right thing by a customer and signing me up for six months on the spot they were determined to try to keep an additional $200 on my bill. Now I will not be paying the bill at all. I have a new CRM that includes this program incorporated into it. Very sad how this company treats their customers. I will never recommend exact again.
-- Rochester’s best, 2025-05-29

### *---- "Will not fix"
I have message support or given feedback over and over and they won’t do anything about it.

I thought this app was continually crashing maybe because I had an old phone but I got a brand new one and it CONTINUALLY crashes. I send message after message asking them to fix it but they will not.

Now the LIDAR is not working. Deleted the app from my phone and reinstalled it and it’s still not working!

To pay over $2k a year for extra features that do not work is criminal.
-- LukeC777, 2025-04-16

### *---- "Poorly trained customer service"
Constantly receive bad information from customer support
-- jackoph33, 2025-04-12

### *---- "Is this a real company?  you buy it and you can't use it"
I purchased a monthly subscription starting last Tuesday. I also paid for the database, and I never received a payment confirmation email. I didn't receive any welcome email or instructions. I didn't receive the password. I've called more than 20 times, and they haven't resolved the issue with the app, either on my phone or online. That's not even counting the times their app's terrible support service hangs up on me. Is this company real? I'm in San Francisco, California, and I urgently need to use my 30-day paid service, or will I get my money back immediately?
-- Bbaute, 2025-04-06

### *---- "Xactimate Mobile AR"
I’m a new user but not impressed yet.  I’ve watched utube videos that seem to make it look easy but I can’t get the square to mark each wall that supposedly measures.  The measurements are way off, the merging rooms don’t align.  Not faster for me yet.
-- Cp RR Tx, 2024-12-28

[View all Xactimate reviews and detailed analytics on AppTail](https://app.apptail.io/signup?utm_campaign=ai-crawl&utm_content=reviews)



## Xactimate Discovered Keywords
- the claims app
- xt mobile
- estimator
- xactimate
- construction estimator app
- xactanalysis
- xactimate mobile
- xactremodel
- alacrity connect
- verisk

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## Xactimate Available In
- [United States](https://apptail.io/app/xactimate-uTib/united-states)
- [Canada](https://apptail.io/app/xactimate-uTib/canada)

---

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