Name: Xerox® Easy Assist
Author: Xerox

Description

The Xerox® Easy Assist app is a convenient and easy to use app that simplifies installation and management of your Printer or Multifunction Printer right from your mobile phone, allowing you direct access to self-support services and real-time monitoring of your printer performance – all without IT support.
KEY STANDARD FEATURES
EASY SET UP: Get up and running quickly with guided installation of your Xerox device
STAY PRODUCTIVE: Quickly browse and print documents from within the app, monitor supply levels and easily reorder Genuine Xerox Supplies
SUPPORT ON THE SPOT: In the unlikely event you run into issues, resolve them quickly with real-time access to self-support services
SECURE YOUR DEVICE: Prevent unauthorized user access by easily managing device admin passwords

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Screenshots

Xerox® Easy Assist FAQ

Is Xerox® Easy Assist free?

Yes, Xerox® Easy Assist is completely free and it doesn't have any in-app purchases or subscriptions.
Is Xerox® Easy Assist legit?

Not enough reviews to make a reliable assessment. The app needs more user feedback.

Thanks for the vote
How much does Xerox® Easy Assist cost?

Xerox® Easy Assist is free.
What is Xerox® Easy Assist revenue?

To get estimated revenue of Xerox® Easy Assist app and other AppStore insights you can sign up to AppTail Mobile Analytics Platform.

User Rating

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Ratings History

Xerox® Easy Assist Reviews

Complete failure

Doesn’t work at all

App Fails Critical Task

While attempting to set up a current printer for my wife, so she could use the app, the app attempted to set a password. As part of the UI, it allows the user to set their own password, rather than the suggested one. I attempted to set my own password, but it appears that when the app set the password it either use the random one it suggested or some other password. As a result, the app is useless in controlling this device. Even a factory reset does not reset or delete that custom password. I am not sure how this app made it out of QA. I still have the password. I attempted to send it to in my password manager. Not a lot of good that did me.

Excellent app

I was able to quickly setup my new Xerox C235 and install it on my network. The app is very intuitive and simple to navigate. I like the ability to see my toner status and easily order more. I have not needed support for my printer, but did check out the chat bot. I’m happy that I don’t need to make a phone call for basic support. Thanks Xerox. Overall, this is a great mobile app and I look forward to future updates.

Made setup easy

Made getting my printer connected to WiFi easy.

Simple and easy install

The app guided me easily through unpack, install and setup. I really like the built in chat capability.

A good app to help me use Xerox printers

I just installed this and I saw my home printer and added it to my phone app by clicking on it. I could see the toner levels and other info. One thing I liked was that I could send myself the print drivers and they had the IP address built in. Made it easy.

Store Rankings

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