xMatters - Reviews, Revenue and Downloads - Apple App Store

Description

xMatters is a service reliability platform that helps DevOps, SREs, and operations teams automate workflows, ensure infrastructure and applications are always working, and rapidly deliver products at scale. With the xMatters iOS app, you get actionable alerts with full context for every situation that let you quickly assess incidents and launch response workflows at the touch of a button.

The xMatters app is a “pocket command center” that allows you to:

* Send and receive alerts with full incident context
* Launch actionable responses and workflows
* Track message delivery, escalation, and response
* Set, update, and view your on-call schedule
* Initiate conference calls or join at the tap of a button
* Access contact info for your personnel
* Set custom alert tones
* Attach images for more context or instructions
* Extend your enterprise authentication to your mobile devices
* Protect sensitive data by enabling passcode lock

For those that want to be truly agile, fast-moving companies with happy customers AND happy engineers, xMatters is the only platform for the job.

To learn more about xMatters and get your free account visit xmatters.com

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Screenshots

User Rating

2.47 out of 5

43 ratings in United States

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Ratings History

Reviews

Notifications not really custom

Custom notification sounds are only a set of xmatter sounds unlike it’s Android app counterpart that allows access to all your truly sounds. Android version made it easier to differentiate between properties.

Landscape Mode and better notification sounds

The app does what I need when I’m on call, but we truly need better notification sounds that can alert but won’t startle. We could also truly use a landscape mode on iPad. My sits in a Magic Keyboard all day long, so getting an alert and then having to take it out of the Magic Keyboard to interact with the content is a frustrating experience.

Works great

Does what it needs to do, sufficient customizations. Only thing, response from Apple Watch is not recognized and keeps reminding on watch until you open the iPhone app. Please fix this, used to work well a few releases ago.

i don’t like xMatter

because it means I need on call

Clicking ACCEPT or REJECT from Lock Screen does nothing

I hate having to unlock and open the app just to accept a page. I always forget when I respond to an alert that in need to unlock before accepting the alert via the notification, otherwise responding does nothing. If you need to ensure it’s me that’s responding, prompt for biometric verification like other apps.

Overall great application

However, it does not rate a complete 5 stars because is missing one thing. Allow the ability to override silent features on the iPhone. Developers, please allow the ability to add override so if I want to place my iPhone as silent at night, xMatters would still make a paging sound if I get paged at night.

Edit message text area won’t scroll down despite 2000 characters

So basically get one line of message text. Can’t scroll the cursor down either. Typed several lines couldn’t finish. So had to select all and delete. Then start over. Bogus.

Won't allow regiatration

Android app works but IOS app won't let you register with QR code.

Not working on iPhone

No use for me doesn't work on iPhone. Works on android though for my colleague

Custom notifications - want to use my own sounds

It would be nice if we could choose our own alert sounds from what we have either purchased or have on our iPhone or other device. Only being allowed to use the ones that are included on the app is less than satisfying. It would also be good if we could choose different alert sounds based on either priority or on whether the message just informative so we know how critical it is for us to look at the notification.

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