---
title: "YRT On-Request - Reviews, Revenue and Downloads in Canada | Apple App Store"
description: "YRT On-Request is a reimagined way to get around York Region — a ridesharing service that’s smart, easy, affordable, and green. You can book a ride between your home and the closest YRT bus stop or pr"
---

# YRT On-Request — Canada
> York Region On-Request Transit

![YRT On App Icon](https://is1-ssl.mzstatic.com/image/thumb/Purple221/v4/d7/58/c0/d758c085-aebe-defb-42b1-761f4634d9c5/PlatformAppIcon-0-0-1x_U007emarketing-0-8-0-0-85-220.png/434x0w.png)

**Developer:** [Via Transportation](https://apptail.io/developer/via-transportation-sdd) (United States)
**Category:** Travel
**Rating:** 4.7/5 (658 ratings)
**Price:** Free
**Bundle ID:** ridewithvia.YAR.yorktransitregionRider
**Store:** Apple App Store
**Country:** Canada
**Version:** 4.31.3 (released 2026-10-22)
**Original Release:** 2023-11-20
**Languages:** English

**App Store Link:** [Download on Apple App Store](https://apps.apple.com/ca/app/app/id6469515367)
**AppTail Page:** [https://apptail.io/app/yrt-on-request-mtso/canada](https://apptail.io/app/yrt-on-request-mtso/canada)

## YRT On Description
YRT On-Request is a reimagined way to get around York Region — a ridesharing service that’s smart, easy, affordable, and green. You can book a ride between your home and the closest YRT bus stop or preselected location in your service area.

With a few taps, book an On-Request ride in the app and our technology will pair you with the closest vehicle to bring you to your location.

How it works:
- Book a ride on your phone
- Get picked up at your curb
- Save money by paying with PRESTO, YRT Pay App or Transit App
- Get dropped off at your chosen location within the service area or the closest bus stop where you can use your two-hour transfer on other YRT routes

What we’re about:

CONVENIENCE
Don’t live close to a transit stop? No problem. We
can pick you up and get you connected to local
transit in your area, all in one fare.

AFFORDABLE.
Discounted YRT fares are offered through the
PRESTO card, YRT Pay App or Transit App. You
can use your transfer on any YRT route for two
hours.

SUSTAINABLE.
Public transit reduces the number of vehicles on the
roads, bringing down congestion and CO2
emissions. With a few taps, you get to do your part
to make your community a little bit greener and
cleaner, every time you ride.


Questions? Reach out at mobilityonrequest@york.ca

## YRT On Screenshots
- [Screenshot 1](https://is1-ssl.mzstatic.com/image/thumb/PurpleSource116/v4/7e/2c/63/7e2c639a-c9f9-7351-d87e-6f578e4e90c2/028877d0-0df1-4be4-b489-b0aff8e2add7_A.png/1284x2778.png)
- [Screenshot 2](https://is1-ssl.mzstatic.com/image/thumb/PurpleSource116/v4/cd/0b/cc/cd0bcce1-1979-7111-8aeb-5e64b49b915b/9eba448a-df49-4458-8b89-fddd6e96e5ab_B.png/1284x2778.png)
- [Screenshot 3](https://is1-ssl.mzstatic.com/image/thumb/PurpleSource126/v4/c4/e3/77/c4e3770e-1ec8-77a9-c2b2-eaf2b9d9f06d/19268593-35ca-4eee-b498-5b144914a2e9_C.png/1284x2778.png)
- [Screenshot 4](https://is1-ssl.mzstatic.com/image/thumb/PurpleSource116/v4/1a/e2/cb/1ae2cb71-89bc-6965-a196-ae8b401a2f20/93a015b5-8ad3-4f61-b3ca-c20f083436f7_D.png/1284x2778.png)

## YRT On Rating Breakdown in Canada
- 5 stars: 570 (87%)
- 4 stars: 30 (5%)
- 3 stars: 12 (2%)
- 2 stars: 10 (2%)
- 1 stars: 36 (5%)

## YRT On Reviews in Canada

### **--- "Inaccurate"
The time schedule is about as accurate as a Stormtrooper blast
-- Bland Vaughan, 2026-08-19

### *---- "Slow"
For some reason the YRT routes they give the drivers is always the longest and least efficient way to get there
-- MintPenguiny, 2026-08-13

### *---- "Really?"
I tried to book an on-request through the app and it would not let me because there is a “set route”. Yeah there is a bus, the thing is it’s a 13 minute walk  which is what I was trying to avoid. Might try via calling but it’s pointless to say you can book via the app and then have the app tell me that actually I can’t because there is a bus that’s a 13 minute walk away from me. Seems pointless tbh
-- MLPMI6, 2026-07-09

### *---- "Terrible service, terrible app."
If not bc I don’t drive I would’ve deleted this a long time ago. They don’t ever wait for you and they drive off before you even got there. A yrt that I booked decided to drive off even after they just arrived. It has been up a minute and they just drove off before I came outside. You ppl suck
-- gigebea, 2026-07-06

### *---- "Terrible service"
They can’t even drive 20 minutes down the road terrible drivers aswell. They hire unfit people me and my sister got in 2 separate crashes in the same week with the same driver. And they wouldn’t even reimburse us.
-- Dhbebevesg, 2026-05-14

### *---- "the phone number log in code. they sent me is not working"
the phone number log in code. is not working n email too
-- Cathyscat, 2026-04-02

### *---- "Need Improvement"
For Paratransit, seniors with disability need to go to hospital please allow them average travel distance which is 30km; my elderly father has to get off midway with his walker and call me to book uber for the other half (maybe limit to once a week usage for 30 KM please for medical reason) - currently there is a limit of 20km for paratransit - maybe allow them to travel within york region &amp; charge a bit more. Thank you.
-- Passenger700, 2026-03-24

### **--- "Crashes after update"
App was good until the update. It keeps crashing and won’t open. I tried reinstalling it same thing happens. Please fix
-- Modie12, 2026-01-21

### ****- "App crashing"
Sometimes the app crashes or I am not able to open it when in an active ride. Otherwise it’s great!
-- Me-2!! :), 2025-12-16

### ***** "YRT"
On time driver, polite. Very helpful, takes care of my Walker placing it in the trunk and then ensures that I am safely seated and buckled in.  I couldn’t be more pleased with this service.  It’s just terrific.
-- Gas Girl, 2025-11-19

[View all YRT On reviews and detailed analytics on AppTail](https://app.apptail.io/signup?utm_campaign=ai-crawl&amp;utm_content=reviews)



## YRT On Discovered Keywords
- request
- yrt on

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## YRT On Available In
- [Canada](https://apptail.io/app/yrt-on-request-mtso/canada)
- [United States](https://apptail.io/app/yrt-on-request-mtso/united-states)
- [China](https://apptail.io/app/yrt-on-request-mtso/china)
- [Hong Kong SAR China](https://apptail.io/app/yrt-on-request-mtso/hong-kong)
- [Egypt](https://apptail.io/app/yrt-on-request-mtso/egypt)
- [Israel](https://apptail.io/app/yrt-on-request-mtso/israel)
- [Pakistan](https://apptail.io/app/yrt-on-request-mtso/pakistan)
- [Poland](https://apptail.io/app/yrt-on-request-mtso/poland)
- [Ukraine](https://apptail.io/app/yrt-on-request-mtso/ukraine)
- [Belgium](https://apptail.io/app/yrt-on-request-mtso/belgium)
- [South Africa](https://apptail.io/app/yrt-on-request-mtso/south-africa)
- [Colombia](https://apptail.io/app/yrt-on-request-mtso/colombia)
- [Denmark](https://apptail.io/app/yrt-on-request-mtso/denmark)
- [France](https://apptail.io/app/yrt-on-request-mtso/france)
- [United Kingdom](https://apptail.io/app/yrt-on-request-mtso/united-kingdom)

---

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