Zendesk Chat

Chat with customers

Published by: Zendesk
Downloads
Revenue

Description

Zendesk Chat is the live chat software trusted and loved by enterprises and small business worldwide. The iPhone & iPad app provides many of the great features available on the web dashboard.
Customers are 3 times more likely to make a purchase when you reach out with a chat. Join over 200,000 websites already using Zendesk Chat to better support their customers through the live chat app.
Benefits of using the app:
- On the iPad, continue chatting with a customer while using another application with full support for multi-tasking with Slide Over and Split View
- Encourage better agent collaboration on the go with agent-to-agent chats
- Never miss a chat message from a customer and be notified when a visitor is on your website with full push notification support
- Manage, monitor, and reply to visitor conversations from anywhere
- Easily switch between our online web dashboard and the mobile apps while continuing the conversations from where you left off
- Improve agent response time and reduce typing time with the shortcuts feature
- See who's online on your website in real-time and engage with new leads on your website
- Provide better live customer support with the ability to see the recent pages visited on your website and the past chat history of the visitor
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Screenshots

Zendesk Chat FAQ

  • Is Zendesk Chat free?

    Yes, Zendesk Chat is completely free and it doesn't have any in-app purchases or subscriptions.

  • Is Zendesk Chat legit?

    🤔 The Zendesk Chat app's quality is mixed. Some users are satisfied, while others report issues. Consider reading individual reviews for more context.

    Thanks for the vote

  • How much does Zendesk Chat cost?

    Zendesk Chat is free.

  • What is Zendesk Chat revenue?

    To get estimated revenue of Zendesk Chat app and other AppStore insights you can sign up to AppTail Mobile Analytics Platform.

User Rating

4.5 out of 5

58 ratings in Vietnam

5 star
47
4 star
3
3 star
3
2 star
0
1 star
5
Ratings History

Zendesk Chat Reviews

Useful app

Minhte on

Vietnam

Really useful for remote support. Thx

Good

Poli Pham on

Vietnam

Good!

It's good

Linh.P on

Vietnam

Awesome app

Bug!

Hailey214 on

Vietnam

It keeps notifying when a visitor visit the site although I already turned the sound off in settings. Please fix, it’s so annoying!

Best app

Sotaydulich.com on

Vietnam

App so better for my job

Exactly what I need

Cong Bui on

Vietnam

good and easy to use.

Good

Leo Rain on

Vietnam

Very good!;)

App needs work.

Mr. CrossFish on

United States

Frequently, it does not make any noise, even though it is online and not paired with anything else, other than Wi-Fi or cellular. Their feedback option is broken, so I cannot let them know about other problems as well.

Don’t get updates

Ninjanighthawk on

United States

We pride ourselves on customer service and your app is terrible at updating our team of missed messages.

Very slow

volkanska on

United States

By far the slowest customer chat app I have ever used. I just have to use it now as our company uses Zendesk as whole package. But i hope app developers can work on this to make it better.

Store Rankings

Ranking History
App Ranking History not available yet
Category Rankings
App is not ranked yet

Zendesk Chat Competitors

Name
Intercom Conversations
Tidio
Aircall
Cloud phone for Businesses
Zendesk Sell
CRM and Sales Tracker
Gorgias Helpdesk
Tawk.to
Crisp
Chat with your customers
Freshchat
Chat with customers on-the-go
Freshdesk
LiveChat - Support & Sell
Customer service chat

Zendesk Chat Installs

Last 30 days

Zendesk Chat Revenue

Last 30 days

Zendesk Chat Revenue and Downloads

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App Info

Category
Business
Publisher
Zendesk
Languages
Arabic, Bulgarian, Czech, Danish, Dutch, English, Finnish, French, German, Greek (modern), Hebrew (modern), Hindi, Hungarian, Indonesian, Italian, Japanese, Korean, Malay, Norwegian Bokmål, Polish, Portuguese, Romanian, Russian, Chinese, Spanish, Swedish, Thai, Chinese, Turkish, Ukrainian, Vietnamese
Recent release
1.17.0 (2 months ago )
Released on
Aug 7, 2012 (12 years ago )
Last Updated
2 months ago