Zenoti Mobile - Reviews, Revenue and Downloads - Apple App Store

Description

Enhance your guest experience and streamline your business operations with Zenoti Mobile. This powerful and intuitive app empowers front desk staff and service providers to directly serve their guests, from the moment they arrive, to fast and effortless check-outs through a mobile device.

Zenoti Mobile offers a variety of functionality, including a mobile POS, digital form management, and employee management.

For The Front Desk:
As a mobile POS, Zenoti Mobile offers seamless integration with Zenoti Payments, which means wireless, fast, and secure transactions. Zenoti Mobile works with the Zenoti desktop solution to give your guests a modern payment experience. You'll be able to:
• View and manage guest information, including purchase and visit history
• Add services, retail, or memberships to an invoice
• Rebook appointments
• Accept secure payments with industry-first EMV support
• Swipe, dip, or tap payments and accept Apple Pay
• Collect digital signatures for payments or other forms like intake and consent forms

For Service Providers:
Zenoti Mobile provides staff with the ability to:
• Schedule appointments and view their existing schedules
• Track payroll with commissions & tips on a daily basis
• Perform chair side upgrades
• Access guest information, notes, and digital forms for improved guest experiences
• Capture treatment notes, before and after pictures, and annotate pictures

This app is only available for businesses that use Zenoti’s enterprise platform. To log in to the app, use your Zenoti username and password.

For more information about Zenoti products, visit our website.

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Screenshots

User Rating

2.57 out of 5

403 ratings in United States

5 star

117

4 star

3 star

2 star

1 star

190

Ratings History

Reviews

Terrible

I’ve been trying to log in for the past 2 days as a new employee and it will not load whatsoever! This app is awful and if it wasn’t for work I would NOT use it!

iPad version is awful

The recent iPad update is completely trash. Things lag, the color isn’t as bright. It’s hard to see services. Its super difficult to try and edit or add or take things away. It worked great before i don’t know what you were thinking. Please go back to the old version.

Worst app in the universe

5th review cos devs keep deleting my honest truthful reviews Constantly crashes Constantly logs us out for no reason I could go on but why bother this review will be deleted as try bury or delete bad reviews Instills the exact opposite of calm n zen - Horrible horrible app!

Awful

This app is terrible. It constantly logs the user out or just crashes and has no rhyme or reason. It’s straight up trash and is the worst spa software I have ever been unlucky enough to use. Unfortunately it is required by my spa. This is what happens when you skimp to save money for a corporation and end up requiring an app that makes all of the employees frustrated. Clients miss upgrades, therapists and estheticians miss money because of the lost upgrades. Horrible experience. If I could give it zero stars I would.

Horrid app, even years later

Are you an owner? DO NOT BUY. Are you an employee of a company that wants to implement Zenoti? REVOLT. Not just the app, the company is a nightmare to deal with, as well. Support is slow or incompetent and getting the app to work is a nightmare - whether on mobile or computer.

Hate is not a strong enough word

If this app wasn’t required by my job, I’d never open it. It constantly crashes. I have to CONSTANTLY log back in because it logs me out. Notes cannot be edited and you cannot use proper punctuation. For an app that does so little, it’s endlessly frustrating to use. It’s clunky, it’s slow, it’s completely useless half the time. I’m standing inside the building I work in and it tells me I’m out of my business location. What?! If I could give this app zero stars, I would. I can guarantee the people who gave it five stars were paid to do so or they were the devs of this app. It’s absolute garbage. Editing to add new complaints: when I click “clock in/log in” I get a red bar across the top saying it cannot be completed. I have to crash the app to log in. Also, when I swipe to go to another day, it will either not swipe, or it will half swipe. Sometimes it will actually go backwards. It doesn’t keep you on the same day when you go back into it. If it’s Tuesday, the red bubble at the top on the calendar says it’s Friday the week before. The entire development team needs to be scrapped. Seriously, START OVER! There’s no saving this horrible app. I can’t say it enough. It’s garbage.

Meh it’s okay

The mobile app shouldn’t log you out as frequently as it does. Change it.

Nurse Injector: awful app for charting

My medspa has decided to use Zenoti. After using it for almost 3 years, I am still frustrated with this app DAILY. It’s constantly freezes, logs me out, and doesn’t have any charting friendly pre sets and it is FAR from being intuitive. If you have the choice to not use this app: RUN. As far and as fast as possible.

Always crashes

I work for Hair Cuttery so I HAVE to use this app to see my appointments, but why does it always crash!? Why is it always asking me to log back in!? If it's going to keep doing this, get facial recognition in the login screen so I don't have to keep typing in my credentials every day. So annoying. 🤬

Very Unstable

I use this for my job and the app constabtly freezes and crashes, typically 3+ times within a 5 minute window.

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