---
title: "Zoho Desk - Reviews, Revenue and Downloads in India | Apple App Store"
description: "Put your customers at the heart of your business, even when you're on the move. Zoho Desk is award-winning, context-aware help desk software that helps you provide great customer service and keep your"
---

# Zoho Desk — India
> Customer Service Software

![Zoho Desk App Icon](https://is1-ssl.mzstatic.com/image/thumb/Purple211/v4/c4/b6/73/c4b67359-ef1e-a584-6345-9b49d2b06ecb/AppIcon-0-0-1x_U007emarketing-0-0-0-8-0-0-85-220.png/434x0w.png)

**Developer:** [Zoho](https://apptail.io/developer/zoho-Io) (India)
**Category:** Business
**Rating:** 4.8/5 (608 ratings)
**Price:** Free
**Bundle ID:** com.zoho.zsupport
**Store:** Apple App Store
**Country:** India
**Version:** 2.10.31 (released 2026-03-28)
**Original Release:** 2013-09-04
**Languages:** Spanish, German, Bengali, Chinese, Korean, Danish, French, Hebrew (modern), Hindi, English, Icelandic, Italian, Japanese, Kazakh, Marathi, Dutch, Norwegian Bokmål, Portuguese, Russian, Thai, Tamil, Telugu, Turkish, Vietnamese, Arabic

**App Store Link:** [Download on Apple App Store](https://apps.apple.com/in/app/app/id692742510)
**AppTail Page:** [https://apptail.io/app/zoho-desk-pbeb/india](https://apptail.io/app/zoho-desk-pbeb/india)

## Zoho Desk Description
Put your customers at the heart of your business, even when you're on the move.
Zoho Desk is award-winning, context-aware help desk software that helps you provide great customer service and keep your customers happy!

The Zoho Desk mobile app is a flexible and efficient ticketing system that helps you resolve tickets with the same ease and functionality as your desktop version.

Here's how Zoho Desk makes your customer support help desk truly mobile:

Prioritize easily: Automatically organize your tickets by your chosen criteria using Custom Views and Work Modes, so you can start working on the tickets that really need your attention.

See more context with each ticket: Resolve tickets with relevant and actionable information at your fingertips. Literally. Put a face to each ticket by bringing contact information from Zoho CRM into Zoho Desk.

Collaborate seamlessly: Work seamlessly with other departments, tag your team on tickets, and collaborate with them on the Team Feed to close tickets faster than ever before.

Stay notified: Constantly stay in the loop, wherever you go, with the Notification Center—get notified through push notifications about ticket updates, comments, and mentions.

Do more with gestures: Simplify frequently performed ticket actions like editing, closing, and moving tickets with quick and easy swipes.

Track tasks and ticket times: Follow up with tasks for each ticket and track how much time your agents spent on tickets with Time Tracking.

We're always working to make your Zoho Desk mobile app experience as smooth as possible. If you face any issues, write to us at desk@zohomobile.com and we'll get back to you right away.

## Zoho Desk Screenshots
- [Screenshot 1](https://is1-ssl.mzstatic.com/image/thumb/Purple116/v4/8b/8e/de/8b8edee7-9311-3542-93c5-020b4d9c5a08/ddd1a5e1-ac14-4aae-b793-3de67419873a_Screen_1.png/1242x2688.png)
- [Screenshot 2](https://is1-ssl.mzstatic.com/image/thumb/Purple126/v4/89/5f/ce/895fcec1-87cf-b18f-c8c1-a82a341b90a2/240b9b1d-341f-4116-ba73-4e47caf0a960_Screen_2.png/1242x2688.png)
- [Screenshot 3](https://is1-ssl.mzstatic.com/image/thumb/Purple116/v4/3d/77/ab/3d77ab09-7ec0-8917-493f-03275f0b4f4d/4e801260-fd1a-443d-b076-3043539f3027_Screen_9.png/1242x2688.png)
- [Screenshot 4](https://is1-ssl.mzstatic.com/image/thumb/Purple116/v4/f7/0a/e2/f70ae24b-0aab-c21a-3f5a-8d6c86e343e3/d2eac310-6541-4474-a728-2f7d3d8efb92_Screen_5.png/1242x2688.png)
- [Screenshot 5](https://is1-ssl.mzstatic.com/image/thumb/Purple126/v4/0c/7b/05/0c7b058f-69c0-fd61-98dd-fb16e9b59d0a/38a8cbdf-8030-4b3d-9788-c0c45e64f591_Screen_3.png/1242x2688.png)
- [Screenshot 6](https://is1-ssl.mzstatic.com/image/thumb/PurpleSource126/v4/28/e6/4d/28e64d7d-53e3-2d46-f959-c662732edd83/c378cf72-7487-4149-bc58-9deb5fb740e2_Screen_8.png/1242x2688.png)
- [Screenshot 7](https://is1-ssl.mzstatic.com/image/thumb/Purple126/v4/fc/11/37/fc1137e2-6961-fd64-6d05-89b2ce934ca3/d3a0d56d-4a16-4330-b14b-1b816230abd9_Screen_6.png/1242x2688.png)
- [Screenshot 8](https://is1-ssl.mzstatic.com/image/thumb/Purple126/v4/3a/c6/77/3ac677ac-9436-8974-8d57-de05ed831b36/2021000b-e1ac-4528-b65b-2f185a611d08_Screen_7.png/1242x2688.png)
- [Screenshot 9](https://is1-ssl.mzstatic.com/image/thumb/Purple126/v4/2b/66/59/2b665982-ba0d-893b-67a0-4daf76d72463/649a012a-a4d6-49bb-bd68-0ae9b50bbabb_Screen_4.png/1242x2688.png)

## Zoho Desk Rating Breakdown in India
- 5 stars: 540 (89%)
- 4 stars: 40 (7%)
- 3 stars: 5 (1%)
- 2 stars: 3 (0%)
- 1 stars: 20 (3%)

## Zoho Desk Reviews in India

### ***** "NICE"
Very nice
-- kAMALAKANNAN SUBRAMANIAN, 2024-10-26

### ***** "Zoho Desk experience"
Zoho Desk is like the Swiss Army knife of customer support platforms—elegant, versatile, and impressively sharp. It combines the ease of use with powerful automation and AI that feels like having a second brain on standby.

The workflow is so smooth that it’s practically a Zen experience for support teams. You get multi-channel magic—emails, calls, and social media tickets seamlessly handled as if the platform reads your mind. 

The satisfaction analytics? A dream for any data nerd. In short, it’s customer support done with finesse, minus the headaches.

Highly recommended if you prefer success without the stress!
-- dwaipayan giri, 2024-10-07

### ***** "Happy user of Desk."
Allows me the liberty to access tickets and respond on the go. No lag in app and same set of features as accessible on the web version.
-- Raj.rm, 2024-06-20

### *---- "Need search option"
Need search option
-- cVam Singh, 2024-03-23

### *---- "Always selects the wrong From address"
Customers end up receiving a response from a random address that Zoho has auto generated instead of the ones they have written to. This has been happening since so long, no one seems to care enough to fix it
-- vishnukvmd, 2023-06-11

### ***** "Wonderful experience"
Thank you Zoho desk for the wonderful app
-- tsikumar, 2022-07-07

### ***** "Great user experience"
Product quality is great! Helps to manage my work effectively.
-- Ragul29, 2022-04-13

### ***** "Allow to add task also"
It will enhance the utility of this app. Thank u.
-- maherrs, 2022-03-08

### ****- "Appreciation"
Simple user interface and it is very nice
-- dhilipkum6, 2021-05-24

### ***** "Excellent App"
This is my first time experience with zoho Desk.
It’s simplifies everything, a good user friendly, easy to understand and most importantly It has Siri option, I love this completely when I use this on mobile app more than in web. Thanks team for making my job easier.
-- sebin kingston, 2020-10-30

### *---- "Worst service"
Asking for a small telephony integration support from 2 days but still not get proper support. Every time new person come on chat and asking for same detail and share same document to follow the step.
We are using desk since long and first time asking for support to get integration done but still I am bagging for support.
-- Jay naik JD, 2020-10-23

### ***** "5 star product and service"
Amazing suite of services that are state of art, price competitive, value for money. Customer support is very organised and professional. Kudos to you Zoho!
-- Puneet2602, 2020-07-24

### ***** "Very friendly😊"
Responding and checking the support request is such a breeze with this app.
-- dineshjayara, 2020-07-11

### ***** "Good app!!"
Love it!!
-- Eknbalaji, 2020-05-08

### ***-- "Coud not find tagging option in app"
Please enable tagging option in app
-- nish1984, 2020-01-30

### ***** "Hi sir"
It’s very nice app and easy to use
-- huntertamil, 2019-02-25

### ***** "Custom Notifications Sounds"
Enabling custom notification sounds would have helped. Right now its uses the default iOS notification sound which is global for all apps.

I wanted to set Zoho Desk to a more louder and persistent notification sound. Would be amazing if you brought it in the coming releases.

Regards,
Rohit
-- rohitmthws, 2018-05-06

### ***** "The new update is good."
Thanks for the update. It works well now.👍
-- Rahul Bhaskaran, 2017-11-10

[View all Zoho Desk reviews and detailed analytics on AppTail](https://apptail.io/account/signup?utm_campaign=ai-crawl&utm_content=reviews)


## Zoho Desk Store Rankings
| Chart | Country | Category | Rank |
|-------|---------|----------|------|
| Top Free | Dominican Republic | Business | #184 |
| Top Free | Chile | Business | #318 |
| Top Free | Ecuador | Business | #354 |
| Top Free | Mexico | Business | #488 |


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## Zoho Desk Available In
- [United States](https://apptail.io/app/zoho-desk-pbeb/united-states)
- [India](https://apptail.io/app/zoho-desk-pbeb/india)
- [United Kingdom](https://apptail.io/app/zoho-desk-pbeb/united-kingdom)
- [Canada](https://apptail.io/app/zoho-desk-pbeb/canada)
- [Mexico](https://apptail.io/app/zoho-desk-pbeb/mexico)
- [Australia](https://apptail.io/app/zoho-desk-pbeb/australia)
- [South Africa](https://apptail.io/app/zoho-desk-pbeb/south-africa)
- [Nigeria](https://apptail.io/app/zoho-desk-pbeb/nigeria)
- [Germany](https://apptail.io/app/zoho-desk-pbeb/germany)
- [France](https://apptail.io/app/zoho-desk-pbeb/france)
- [Brazil](https://apptail.io/app/zoho-desk-pbeb/brazil)
- [United Arab Emirates](https://apptail.io/app/zoho-desk-pbeb/united-arab-emirates)
- [Spain](https://apptail.io/app/zoho-desk-pbeb/spain)
- [Italy](https://apptail.io/app/zoho-desk-pbeb/italy)
- [Egypt](https://apptail.io/app/zoho-desk-pbeb/egypt)
- [Saudi Arabia](https://apptail.io/app/zoho-desk-pbeb/saudi-arabia)
- [Colombia](https://apptail.io/app/zoho-desk-pbeb/colombia)
- [Netherlands](https://apptail.io/app/zoho-desk-pbeb/netherlands)
- [Philippines](https://apptail.io/app/zoho-desk-pbeb/philippines)
- [Türkiye](https://apptail.io/app/zoho-desk-pbeb/turkey)
- [Chile](https://apptail.io/app/zoho-desk-pbeb/chile)
- [Argentina](https://apptail.io/app/zoho-desk-pbeb/argentina)
- [Israel](https://apptail.io/app/zoho-desk-pbeb/israel)
- [New Zealand](https://apptail.io/app/zoho-desk-pbeb/new-zealand)
- [Thailand](https://apptail.io/app/zoho-desk-pbeb/thailand)
- [Japan](https://apptail.io/app/zoho-desk-pbeb/japan)
- [Vietnam](https://apptail.io/app/zoho-desk-pbeb/vietnam)
- [Dominican Republic](https://apptail.io/app/zoho-desk-pbeb/dominican-republic)
- [Switzerland](https://apptail.io/app/zoho-desk-pbeb/switzerland)
- [Panama](https://apptail.io/app/zoho-desk-pbeb/panama)
- [Pakistan](https://apptail.io/app/zoho-desk-pbeb/pakistan)
- [Romania](https://apptail.io/app/zoho-desk-pbeb/romania)
- [Peru](https://apptail.io/app/zoho-desk-pbeb/peru)
- [Belgium](https://apptail.io/app/zoho-desk-pbeb/belgium)
- [Kenya](https://apptail.io/app/zoho-desk-pbeb/kenya)
- [Ireland](https://apptail.io/app/zoho-desk-pbeb/ireland)
- [Denmark](https://apptail.io/app/zoho-desk-pbeb/denmark)
- [Greece](https://apptail.io/app/zoho-desk-pbeb/greece)
- [Poland](https://apptail.io/app/zoho-desk-pbeb/poland)
- [Portugal](https://apptail.io/app/zoho-desk-pbeb/portugal)
- [Ukraine](https://apptail.io/app/zoho-desk-pbeb/ukraine)
- [China](https://apptail.io/app/zoho-desk-pbeb/china)
- [Singapore](https://apptail.io/app/zoho-desk-pbeb/singapore)
- [Russia](https://apptail.io/app/zoho-desk-pbeb/russia)
- [Austria](https://apptail.io/app/zoho-desk-pbeb/austria)
- [Jordan](https://apptail.io/app/zoho-desk-pbeb/jordan)
- [Sweden](https://apptail.io/app/zoho-desk-pbeb/sweden)
- [Malaysia](https://apptail.io/app/zoho-desk-pbeb/malaysia)
- [Ghana](https://apptail.io/app/zoho-desk-pbeb/ghana)
- [Sri Lanka](https://apptail.io/app/zoho-desk-pbeb/sri-lanka)
- [Hungary](https://apptail.io/app/zoho-desk-pbeb/hungary)
- [Ecuador](https://apptail.io/app/zoho-desk-pbeb/ecuador)
- [Hong Kong SAR China](https://apptail.io/app/zoho-desk-pbeb/hong-kong)
- [Oman](https://apptail.io/app/zoho-desk-pbeb/oman)
- [Malta](https://apptail.io/app/zoho-desk-pbeb/malta)
- [Indonesia](https://apptail.io/app/zoho-desk-pbeb/indonesia)
- [Cyprus](https://apptail.io/app/zoho-desk-pbeb/cyprus)
- [Uruguay](https://apptail.io/app/zoho-desk-pbeb/uruguay)
- [Czechia](https://apptail.io/app/zoho-desk-pbeb/czechia)
- [Norway](https://apptail.io/app/zoho-desk-pbeb/norway)
- [Kuwait](https://apptail.io/app/zoho-desk-pbeb/kuwait)
- [Lebanon](https://apptail.io/app/zoho-desk-pbeb/lebanon)
- [Namibia](https://apptail.io/app/zoho-desk-pbeb/namibia)
- [Croatia](https://apptail.io/app/zoho-desk-pbeb/croatia)
- [Jamaica](https://apptail.io/app/zoho-desk-pbeb/jamaica)
- [Iceland](https://apptail.io/app/zoho-desk-pbeb/iceland)
- [Qatar](https://apptail.io/app/zoho-desk-pbeb/qatar)
- [Paraguay](https://apptail.io/app/zoho-desk-pbeb/paraguay)
- [Finland](https://apptail.io/app/zoho-desk-pbeb/finland)
- [Azerbaijan](https://apptail.io/app/zoho-desk-pbeb/azerbaijan)
- [Slovakia](https://apptail.io/app/zoho-desk-pbeb/slovakia)
- [Suriname](https://apptail.io/app/zoho-desk-pbeb/suriname)
- [Mauritius](https://apptail.io/app/zoho-desk-pbeb/mauritius)
- [Latvia](https://apptail.io/app/zoho-desk-pbeb/latvia)
- [Bahrain](https://apptail.io/app/zoho-desk-pbeb/bahrain)
- [Slovenia](https://apptail.io/app/zoho-desk-pbeb/slovenia)
- [Armenia](https://apptail.io/app/zoho-desk-pbeb/armenia)
- [Brunei](https://apptail.io/app/zoho-desk-pbeb/brunei)
- [Tunisia](https://apptail.io/app/zoho-desk-pbeb/tunisia)
- [Bulgaria](https://apptail.io/app/zoho-desk-pbeb/bulgaria)
- [Taiwan](https://apptail.io/app/zoho-desk-pbeb/taiwan)
- [Belize](https://apptail.io/app/zoho-desk-pbeb/belize)
- [Nepal](https://apptail.io/app/zoho-desk-pbeb/nepal)
- [North Macedonia](https://apptail.io/app/zoho-desk-pbeb/north-macedonia)
- [Kazakhstan](https://apptail.io/app/zoho-desk-pbeb/kazakhstan)
- [South Korea](https://apptail.io/app/zoho-desk-pbeb/south-korea)
- [Cayman Islands](https://apptail.io/app/zoho-desk-pbeb/cayman-islands)
- [Madagascar](https://apptail.io/app/zoho-desk-pbeb/madagascar)
- [Belarus](https://apptail.io/app/zoho-desk-pbeb/belarus)
- [Lithuania](https://apptail.io/app/zoho-desk-pbeb/lithuania)
- [Algeria](https://apptail.io/app/zoho-desk-pbeb/algeria)
- [Angola](https://apptail.io/app/zoho-desk-pbeb/angola)
- [Estonia](https://apptail.io/app/zoho-desk-pbeb/estonia)

---

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