ZY Play

This app is pretty much useless. The most important thing’s are not in there. Parameter control over the phone because that tiny screen is a big headache when need to change settings. The saved scenes - you can’t delete it or edit it …. Why??? And in general I need all these options to be available only because Crane 4 is not so good and it performs not in the best way from my experience. Trying at least to adjust somehow I realised that the app is super limited in options and there is no way I can use it to improve my work flow with this gimbal. Actually quite disappointed about this product in general. Why not to give us full control so we can get things done in the way we need it? I need full control of gimbal settings and parameters over the phone at least as the touch screen is horrible and it doesn’t improve my workflow.

1. Reconnect each time you turn it on 2. Settings can’t be saved, you have to set everything up each time you turn the app on 3. Smooth 4 is absolutely useless

I’m using the ZY Play app with a Crane M3 paired to an iPhone 13 Pro max. The Crane M3 gimbal is very nice and works well until you pair it to the app. As soon as the app launches the gimbal starts to slowly roll to one side. If you try to correct this, it rolls to the other side. This doesn’t happen if the app is not connected. This makes the app utterly pointless.

App not working. Showing loading app and never turn on going freezzing frame. I reinstall app few times and still the same so I can not use my smooth4. Iphone 12pro max iOS 15.1.1

Great app but compatibility issues with newer phones

Object tracking stops working if the object turns around or steps off the frame. This is particularly problematic when tracking people’s faces, where people will turn their back some times. The solution here is to keep memory of the object chosen, rather than just look at the vector of movement. Another problem is that it does not work in selfie mode, the gimbals gets confused and mixes up with down. This mode is particularly useful for one man show when doing a stream. Another UX detail would be to simplify the object selection with a simple tap, rather than a drag selection. Another UX point is to hide the hardware selection after it has been selected. This is a one time setup for most users, so need to keep showing it in the main screen.

Doesn’t even start

It crashes quite often which is annoying and some of the panoramic shots don’t stitch up and lots of time wasted using this so somebody needs to have a little rethink and issue an update with bug fixes

It doesn’t connect by Bluetooth it shows but it seems to be an issue in the smooth-Q3..I just bought it last month and it’s my first time trying it..big unsatisfied mark🥲💔

Used in the past and was fine. Seems not to load any more since iOS 15 update 🤦🏻‍♂️